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Home Genius Exteriors

4.8
(255 reviews)

Business Details

8720 Red Oak Boulevard, Charlotte, NC
28217, United States
(980) 372-3718
http://homegeniusexteriors.com

About

Roofing ContractorGutter Installation ServiceSiding ContractorGlass & WindowsScreen Doors & WindowsWindow Installation ServiceDouble Pane Window InstallationDoor Installation
Elevate your home with Home Genius Exteriors, setting the standard in Charlotte by offering full-service solutions for roofing, siding, windows, doors, gutters and insulation. We support our veterans and communities by supporting local and national charitable organizations through our Home Genius Cares initiative. With an Owens Corning® Platinum Preferred designation, we also offer flexible payment options, industry leading warranties and a wide range of premium products tailored for your home. It’s time for a different experience, entrust your next home project to a genius and schedule your free inspection today!

Details

  • Onsite servicesAvailable

Location

Home Genius Exteriors
8720 Red Oak Boulevard, Charlotte, NC
28217, United States

Hours

Reviews

4.8
255 reviews
5 stars
235
4 stars
5
3 stars
1
2 stars
0
1 star
14

What are people saying?

AI-generated from recent customer reviews

Communication

Customer feedback highlighted inconsistent communication, with some praising project managers for their responsiveness while others reported poor communication and lack of follow-up.

Quality of Work

Mixed reviews on the quality of work; many customers were satisfied with the final results, while others reported issues such as incomplete jobs and poor cleanup.

Professionalism

Several reviews praised the professionalism and friendliness of the crews and project managers, although there were complaints about harassment from sales representatives.

Timeliness

Many customers appreciated the timely completion of projects, while some expressed frustration over delays and scheduling issues.

Customer Service

While some customers had positive experiences with customer service, others reported dissatisfaction with the handling of complaints and follow-up on issues.
  • MM
    Miranda McKinney
    5 days ago
    5.0
    Great roofing experience with Steve O. and his crew. He professionally completed the work. During the final inspection, Steve noticed a hole in a window screen and patio furniture cover from removing the old roof. He personally followed up with me to fix the screen and ensure I was compensated for the torn patio cover. I'm so glad Steve was the PM for my new roof. Steve is the best!!!!
  • SS
    stephanie sample
    Feb 19, 2026
    5.0
    Home Genius installed gutter guards to our home. Our project manager, Justin Davis, was professional, knowledgeable, available for any questions we had, and he completed a walkthrough at the completion of the project. The work crew , Anthony and others, were also knowledgeable and completed the job in a timely manner. I would recommend this company.
  • MP
    Myra Pellish
    Feb 17, 2026
    5.0
    Salesperson was very thorough, the crew was very careful and safety compliance with debris, cleaned up very well after was complete, pleasant to deal with, my project manager Justin kept in touch with me and answered all questions and got all the photos sent to me. Justin was very pleasant and manner able, worked around my schedule to make sure I was satisfied with the work.
  • AZ
    Andrea Zwilling
    Feb 17, 2026
    1.0
    They said to be free for up to 90 minutes for the inspection… he was here for over 4 hours and tried to pressure me into getting a brand new roof (he never went on my roof they used satellite footage of it that he wouldn’t show me) instead of just repairing one spot that had an issue. He got angry that I wouldn’t agree while he was there to work with them and that I needed to talk to my husband and other companies first. I then said to send me the quotes and the pictures. Never got anything from him and then a week later their customer advocate manager contacted me and could care less about my concerns and just said to reach out when I’m ready to work with them. I have since had my roof thoroughly inspected just to be safe and they said it has another up to 20 years on it and there’s nothing wrong with it. So home genius exteriors lies, overstays their welcome by several hours, and tries to pressure you into signing something even after you said you can’t make a decision yet. Do not go with this company!
  • SC
    Sherry Cochran
    Feb 2, 2026
    1.0
    This was not a good experience and now we're experiencing buyers remorse. This project is over 35K for us. The communication was awful. We were told the project will take 4 days from the time the materials was delivered 11/14 - Jan 08. The project was delayed several times as we kept being told that the crew got obtained by ICE. However, it was the same initial crew when they finally started. Our house was never wrapped when built. The crew started off wrapping we believed correctly until it came to the back of the house. They began using ripped pieces and slapped up like a puzzle. We were told that the crew chief was an expert in installing vinyl siding not Hardie Board ??? Issues just went on and on. At the end I signed the contract because we only needed cosmetic finishes now. And boy this was still a mistake. This is the front of my house. The paint bubbled up in areas because they painted in the rain. The previous white paint is showing through. Additional trimming needed in the front to hide the sloppy silicon.  Was told they'll be back out to correct and paint.  Well paint was left like we're supposed to do it ourselves? The pallet was also left in the driveway till Jan 7th. I've just been sick not knowing what to do. We're looking into obtaining an inspector to confirm proper wrapping, leaks or moisture etc. We're just so frustrationed with this entire ordeal. And nobody from anywhere in this company has reached out. This is truly sad.

Frequently Asked Questions About Home Genius Exteriors

Are your contractors licensed and insured?

Our team of Genius contractors is fully licensed and insured. We believe in not just meeting, but exceeding industry standards, which is why our company holds the highest level of certifications in the home improvement industry. When you choose Home Genius Exteriors, you can be sure that your home improvement project is in the hands of skilled professionals who are committed to delivering top-notch results, every single time.

What does it mean to be an Owens Corning Platinum Preferred Contractor?

Our Owens Corning Platinum Preferred Contractor certification, an honor reserved for the top 0.03% of contractors in the nation, allows us to offer exclusive platinum lifetime warranties to our roofing customers. The extensive training involved in this certification also ensures that our team has the product knowledge and experience to deliver superior craftsmanship with every installation.

Brand Certified Facts from Home Genius Exteriors

Home Genius Exteriors partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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