For quality hardwood, carpet, sports flooring, LVT, custom rugs and more, check out Hall's Flooring in Charlotte. Come see our showroom and outlet center.
Rug pick up hours: Monday-Friday 9am-3:30pm, Saturday 10am-4pm
Sales rep not helpful - Pushed me towards Karastan carpeting (they were running a special at the time) and not helpful in looking for hardwood flooring as I was trying to decide between the two. I told the sales rep what type/style of hardwood flooring I was looking for and he just pointed to the hardwood selections for me to search through. After looking at some of the options on display, I was able to find exactly what looking for by doing a little research in my own. I did not purchase from Hall’s even though they carried the same product.
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Heather C
Jun 9, 2025
1.0
In the past, I’ve had good experience with this company, but their customer service has really gone down hill. I went to get my third rug from them and in the middle of us talking, the salesman, practically ran away from me when someone more important-seeming walked into the store. I waited for a while until someone else would help me.
After I brought home samples, I called the second salesman to set up time to measure my staircase. He never returned my call. So I reluctantly called the first salesman who had passed me off. He also never returned my call. I called a third time and got a third customer salesman. I set up a time for him to come measure my stairs for carpet. I took off work that day to be home for him and got someone to watch my dogs. He never showed up. When I called the store they said oh yeah he took today off. He just no-showed and never called to let me know he needed to reschedule. I’m so disappointed because I had already picked out the carpet and was excited to get it installed. I will not be using this company ever again, nor would I recommend them to anyone.
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Laura Lindsey
Mar 8, 2021
5.0
Great Company ! Brandon Is Awesome To Work With !
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Bill Hladik
Jan 13, 2018
5.0
Wide selection and good service.
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marilyn morenz
Dec 12, 2017
5.0
Every time I've needed a rug the sales staff has been very informative, helpful, & polite. I've been happy with their product over the many years I've been a customer. They have a great selection & rotate their stock frequently. You can't beat the value!
How can I contact Hall's Flooring via email and phone?
You can email them at whitney_dunn@yahoo.com or call +1 704-376-8501.
What nearby places can I visit around Hall's Flooring?
Nearby places include Hitches R Us (automotive repair and shopping), SilverFox Limos (transportation), and Lighting & Bulbs Unlimited (lighting store).
Are there any convenient transportation options near Hall's Flooring?
Yes, SilverFox Limos offers limo services nearby, and Auto World Lease & Sales Charlotte provides car rental services to assist with transportation.
Can I find dining options near Hall's Flooring?
Yes, nearby dining options include East African Cuisine Eritrea and Smokey Joe's Cafe, offering Ethiopian and cafe-style meals respectively.
Is there a place to get automotive services near Hall's Flooring?
Yes, The Holiday Motor Company offers car wash, auto detailing, and automotive repair nearby, and Mr. Tire Auto Service Centers provides tire-related services.