City Air Experts Heating and Cooling

5.0
924 reviews

About

HVAC ContractorAir Conditioning ContractorHeating Contractor
At City Air Experts we believe in long-term relationships and that is why our technicians are primarily trained in providing high-quality service. Our unique approach focuses on you, the customer, and we have developed internal processes to satisfy your HVAC needs, no matter what they are. We have been serving the HVAC needs of the greater Charlotte, NC areas since 2009, yet City Air Experts continues to grow each year by year by emphasizing its strong values; always do what is important for the customer. Book online or call us today at (704) 737 9200 to get your FREE estimate!

Details

  • Requires appointmentAvailable
  • Onsite servicesAvailable

Location

City Air Experts Heating and Cooling
411 Foster Ave, Charlotte, NC
28203, United States

Hours

Reviews

5.0
924 reviews
5 stars
909
4 stars
7
3 stars
2
2 stars
3
1 star
3

What are people saying?

AI-generated from recent customer reviews

Responsiveness

Customers consistently praised the business for their quick response times and ability to provide same-day service.

Professionalism

The technicians were frequently described as professional, knowledgeable, and courteous, contributing to a positive customer experience.

Trustworthiness

Many reviews highlighted the company's honesty and integrity, with customers feeling confident in the recommendations and services provided.

Quality of Service

Overall, customers expressed high satisfaction with the quality of work performed, noting thoroughness and attention to detail.

Communication

Customers appreciated clear communication regarding service options, pricing, and scheduling, enhancing their overall experience.
  • TB
    Tony Brown
    Nov 11, 2025
    5.0
    Even though the technician delivered the worst news possible, he delivered the bad news with empathy. I am the proud owner of a brand new HVAC unit!!!
  • MC
    Matt Covington
    Nov 10, 2025
    5.0
    Had them come out and inspect our furnace. Received timely service and professional advice. No upsell or fear mongering like other local big companies. Even went under the house to check our ductwork. Robert did a great job.
  • TC
    Tim Cowley
    Nov 10, 2025
    5.0
    Our heat shut down due to the blower motor was turning on and off. Called Carolina Heating and AIr design owned by Tom, he said he sold his business to City Air Experts so I called them. They sent Sam their HVAC tech. He went to the HVAC pulled the cover and troubleshooted, found the blower needed to be replaced and the Rheem HVAC still had 8 months on the 10 year warranty left!!! ( buy Rheem) But, it's 5 o'clock Wednesday no heat and it's Oct.23, 40 degrees. Well, Sam found the motor, replaced next day. Great job from the owner, Sam, and staff who kept us updated!! Highly recommended!!! TC
  • LB
    lindsey brown
    Nov 7, 2025
    5.0
    I highly recommend city air. They are always on time and very professional. They are quick to respond in an emergency and always provide the best service without overcharging for unnecessary things.
  • MY
    MaryJoy Yanicak
    Nov 6, 2025
    5.0
    Rafael is kind, honest and knowledgeable! Thank you for coming out and servicing us with professionalism.

Frequently Asked Questions About City Air Experts Heating and Cooling

What services does City Air Experts Heating and Cooling provide?

City Air Experts Heating and Cooling offers HVAC services including heating, air conditioning installation, repair, and maintenance.

Where is City Air Experts Heating and Cooling located?

It is located at 411 Foster Ave, Charlotte, NC, 28203, USA.