Benjamin Franklin Plumbing of Charlotte

4.8
3844 reviews
Get DirectionsCallWebsite

Business Details

3030 Whitehall Park Dr Suite 2, Charlotte, NC
28273, United States
(704) 703-4220
https://dependaworthyplumbing.com/?utm_source=GBP&utm_medium=organic&utm_campaign=charlotte

About

Emergency PlumbersDrainage ServiceSewer & Drain CleaningWater Heater SalesWater Heater Service
Residential and Commercial Service Plumbing Company offering installation and repair of water heaters, toilets and drains.

Details

  • Requires appointmentAvailable
  • Credit cardAvailable

Location

Benjamin Franklin Plumbing of Charlotte
3030 Whitehall Park Dr Suite 2, Charlotte, NC
28273, United States

Hours

Reviews

4.8
3,844 reviews
5 stars
3,536
4 stars
117
3 stars
20
2 stars
36
1 star
135

What are people saying?

AI-generated from recent customer reviews

Professionalism

Technicians are consistently described as professional, knowledgeable, and courteous, providing excellent service.

Communication

Customers appreciate the clear communication from technicians regarding the work being performed and the costs involved.

Timeliness

Many reviews highlight the prompt arrival of technicians and quick resolution of plumbing issues.

Quality of Work

Overall, the quality of work performed by the technicians is highly rated, with many customers expressing satisfaction with the repairs and installations.

Pricing Concerns

Some customers expressed dissatisfaction with pricing, feeling that certain services were overpriced or that unexpected charges were applied.
  • MS
    Marie Shea
    5 days ago
    5.0
    A water heater was installed well but we had no hot water. Travis walked in, diagnosed the problem and promptly corrected it. We have had hot water since his arrival. Thank you, Travis
  • WF
    Walt Folker
    Nov 13, 2025
    5.0
    Travis was on time despite the busy traffic. He was gracious and friendly, easy to talk with. He was patient with me and the pricing was fair. He completed the job, cleaned up and was very polite and respectful. I highly recommend him , and he is now my go to guy!
  • JF
    Jimmy Ford
    Nov 8, 2025
    5.0
    Installation was done quickly and professionally. My old water heater was replaced and the new unit relocated to a better location with minimal interruption of service. The installers were knowledgeable and polite. Happy to have hot water again.
  • LM
    Laura L Miller
    Nov 8, 2025
    5.0
    Jordan Seller is an outstanding plumber! He’s a leader! He’s Reliable plus professional, wise, knowledgeable, honest, trustworthy on top on courteous and kind! He works hard and I believe he loves what he does. He deserves a raise or at least a big bonus, after all the hard work he put in here for us! Very appreciative and grateful that we were assigned such an awesome tech! Thank you, Jordan! LLMiller
  • PP
    Pamela Ploger
    Nov 4, 2025
    5.0
    Travis Hammonds has taken care of several plumbing issues for us. He is very professional and knowledgeable about plumbing issues and equipment. We know that if Travis comes out, options will be offered and our problem will be resolved. Thank you, Travis and Benjamin Franklin Plumbing.
Read more reviews on Google

Frequently Asked Questions About Benjamin Franklin Plumbing of Charlotte

What types of plumbing services does Benjamin Franklin Plumbing of Charlotte offer?

They offer installation and repair of water heaters, toilets, and drains for both residential and commercial properties.

What are the operating hours for Benjamin Franklin Plumbing of Charlotte?

They are open 24 hours a day, 7 days a week.