Business Details
About
Garage Door Supplier
A1 Garage Door Service is a family owned and operated garage door repair and installation company based in Charlotte, NC. We proudly serve Charlotte and the surrounding area from Matthews, Indian Trail, Cornelius, and everything in-between. We've been recognized and awarded for our outstanding craftsmanship, value and customer service. Our mission is to make amazing customer experiences, one neighborhood at a time!
Location
Hours
Reviews
4.9
1,337 reviews
5 stars
1,274
4 stars
28
3 stars10
2 stars5
1 star20
What are people saying?
AI-generated from recent customer reviews
Professionalism
Technicians consistently demonstrated professionalism, punctuality, and courtesy during service calls.
Customer Service
Customers praised the excellent communication and thorough explanations provided by technicians.
Quality of Work
The quality of repairs and installations was frequently highlighted, with many customers expressing satisfaction with the results.
Pricing
While many found the service to be of high quality, some reviews noted that prices were on the higher end.
Knowledgeable Staff
Technicians were frequently described as knowledgeable and capable of addressing various garage door issues effectively.
- RBRoosevelt Blackwell3 days ago5.0Adam do a wonderful job in replacing my garage springs, he even painted the wood he mounted to support the new springs . He left the work place just like he found it clean. I would highly recommend him to anyone considering replacing worn out or old garage springs.
- MTmarcos thomas3 days ago5.0James went above and beyond. We needed to adjust the door so that my truck would fit inside the garage and he went out and measured the truck and the door opening several times! The door operates, smooth, and quietly. James was very knowledgeable and pleasant how to recommend him!
- KSKatie Sarjeant6 days ago5.0Couldn’t have had a better experience with Benedict and A1. He was knowledgeable, kind, and he was able to fix all the damage I had caused to the garage door and motor. Highly recommend Benedict anytime you need repair work done on your garage!!
- CRClay RobinsonNov 14, 20255.0My garage door broke and Edward came out the next day and took care of it. He showed up right on time and even offered to bring me a coffee since he was stopping to get some on the way. I needed some pretty extensive repairs but he did them very quickly and was very clear on all the options and pricing. He couldn’t have been nicer or better at his job. If you need your garage door fixed, he’s your guy!
- KSKaren SchultzNov 13, 20255.0Edward is a real professional. Great experience and answered all my questions thoroughly. Because of his level of the strength of his knowledge and communication skills, I would highly recommend him as a leader and he would make a great trainer. Of all of your technicians are trained to Ed's level your company should exceed expectations in growth. I have dealt with many technicians in the trades and not all have these skill sets.
Frequently Asked Questions About A1 Garage Door Service
What services does A1 Garage Door Service provide?
A1 Garage Door Service specializes in garage door repair and installation, serving Charlotte and surrounding areas.
What is the address of A1 Garage Door Service?
A1 Garage Door Service is located at 10721 John Price Road, Charlotte, NC 28273.
What are the operating hours for A1 Garage Door Service?
They are open 24 hours a day, 7 days a week.
Since when has A1 Garage Door Service been established?
The company has been serving customers since 2007.
What payment options does A1 Garage Door Service accept?
They accept American Express, Discover, Financing, MasterCard, and Visa.
Is A1 Garage Door Service a family-owned business?
Yes, it is a family owned and operated garage door repair and installation company.
What is the mission of A1 Garage Door Service?
Their mission is to create amazing customer experiences, one neighborhood at a time.
What nearby places can I visit before or after visiting A1 Garage Door Service?
You can visit nearby spots such as Lawn Pride of West Charlotte-Rock Hill for landscaping services and Color Haus hair salon for beauty treatments.
Are there any automotive-related businesses near A1 Garage Door Service?
Yes, nearby automotive businesses include CURRY A1 AUTO SALES Llc, Reliable Affordable Wheels, and Primos Auto Repair, which might be useful if you need vehicle services after your garage door visit.
Is there a grocery store close to A1 Garage Door Service?
Yes, ALDI USA is a nearby supermarket where customers can conveniently shop before or after their appointment.