A1 Garage Door Service is a family owned and operated garage door repair and installation company based in Charlotte, NC. We proudly serve Charlotte and the surrounding area from Matthews, Indian Trail, Cornelius, and everything in-between. We've been recognized and awarded for our outstanding craftsmanship, value and customer service. Our mission is to make amazing customer experiences, one neighborhood at a time!
Technicians are consistently described as friendly, professional, and knowledgeable, providing excellent customer service throughout the repair process.
Timeliness
Customers appreciate the prompt response times, with many technicians arriving quickly after service calls.
Thoroughness
Technicians are noted for their thorough inspections and detailed explanations of issues and repair options, ensuring customers are well-informed.
Value for Money
Many reviews highlight reasonable pricing for the quality of service provided, with customers feeling satisfied with the value received.
Overall Satisfaction
Overall, customers express high levels of satisfaction with their experiences, often recommending the service to others.
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Perrell Bess
Jan 3, 2026
5.0
James aka Mike was very knowledgeable and personable throughout the process. He walked me through everything and showed me as well. All three garages sounds phenomenal as they did the first time they were installed. Thoroughly pleased by his service and grateful I found you all to service my home. Price was reasonable as well he showed up at 11am and departed at 2:30. For what he did I think the price was fitting.
CA
Charles Andrews
Jan 1, 2026
5.0
Ed was exceptional. True Professional. Explained in thorough detail what was the issue with my garage door opener and fixed the issue in a timely manner. I would recommend Ed to anyone who needs their gargage door looked at. One happy customer :)
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Dorey McLaurin
Dec 29, 2025
5.0
Called and requested a technician to come out and they had James Hill at my house within an hour of calling. He did an amazing job and educated me on what was happening with my garage and had it fixed in a few hours. Really appreciate the great customer service I received!
AC
Alex Cleland
Dec 21, 2025
5.0
After a recent windstorm, two panels of our garage door blew in, leaving the door inoperable. Since we just moved to the area and live out in the country, we had no idea who to call. After checking reviews, we chose A-1 Garage Door Service, and I’m very glad we did.
They were able to send a technician the very next day. Adam Knotts arrived exactly when he said he would and ended up spending seven hours at our home working nonstop. Our door was 23 years old and in very rough shape, and Adam explained everything clearly and honestly. He wasn’t a salesman—just incredibly knowledgeable and thorough.
It was clear the door needed to be replaced, but Adam stayed as long as it took to make our existing door safe and usable until the new one arrives. He essentially rebuilt it, worked without breaks, and even cleaned out our garage afterward.
We also spoke with Kevin in sales, who was professional, patient, and very helpful—no pressure at all.
Adam drove two hours to get to our house on a Sunday, never complained once, and was nothing but kind and professional the entire time. He truly went above and beyond.
I would 100% recommend Adam and A-1 Garage Door Service. Excellent work, outstanding service, and genuinely good people.
Alex Cleland
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Adrian
Dec 18, 2025
5.0
I wasn’t expecting anyone to come out on a cold Sunday evening, but to my surprise A1 Garage Door Service had a technician available—and they sent Adam.
From the moment he arrived, Adam was professional, kind, and incredibly thorough. He carefully inspected our garage and quickly discovered that our opener was malfunctioning. He fixed the issue right away, and we couldn’t be happier with the results.
What impressed us most was Adam’s thoughtfulness. Not only did he do excellent work, but he also went above and beyond to make the experience pleasant. My wife was thrilled with his kindness, and when he returned Monday to install the new motor, he even brought her a Starbucks coffee. That small gesture meant a lot and showed how much he cares about his customers.
We are beyond satisfied and highly recommend A1 Garage Door Service. They show up when you need them most, deliver top-notch service, and treat you like family.
Frequently Asked Questions About A1 Garage Door Service
What services does A1 Garage Door Service provide?
A1 Garage Door Service specializes in garage door repair and installation, serving Charlotte and surrounding areas.
What is the address of A1 Garage Door Service?
A1 Garage Door Service is located at 10721 John Price Road, Charlotte, NC 28273.
What are the operating hours for A1 Garage Door Service?
They are open 24 hours a day, 7 days a week.
Since when has A1 Garage Door Service been established?
The company has been serving customers since 2007.
What payment options does A1 Garage Door Service accept?
They accept American Express, Discover, Financing, MasterCard, and Visa.
Is A1 Garage Door Service a family-owned business?
Yes, it is a family owned and operated garage door repair and installation company.
What is the mission of A1 Garage Door Service?
Their mission is to create amazing customer experiences, one neighborhood at a time.
What nearby places can I visit before or after visiting A1 Garage Door Service?
You can visit nearby spots such as Lawn Pride of West Charlotte-Rock Hill for landscaping services and Color Haus hair salon for beauty treatments.
Are there any automotive-related businesses near A1 Garage Door Service?
Yes, nearby automotive businesses include CURRY A1 AUTO SALES Llc, Reliable Affordable Wheels, and Primos Auto Repair, which might be useful if you need vehicle services after your garage door visit.
Is there a grocery store close to A1 Garage Door Service?
Yes, ALDI USA is a nearby supermarket where customers can conveniently shop before or after their appointment.