Business Details
About
Garage Door Supplier
A1 Garage Door Service is a family owned and operated garage door repair and installation company based in Charlotte, NC. We proudly serve Charlotte and the surrounding area from Matthews, Indian Trail, Cornelius, and everything in-between. We've been recognized and awarded for our outstanding craftsmanship, value and customer service. Our mission is to make amazing customer experiences, one neighborhood at a time!
Location
Hours
Reviews
4.9
1,362 reviews
5 stars
1,300
4 stars
27
3 stars10
2 stars5
1 star20
What are people saying?
AI-generated from recent customer reviews
Professionalism
Technicians consistently demonstrated professionalism, punctuality, and courtesy during service calls.
Customer Service
Customers praised the excellent communication and thorough explanations provided by technicians.
Quality of Work
The quality of repairs and installations was frequently highlighted, with many customers expressing satisfaction with the results.
Pricing
While many found the service to be of high quality, some reviews noted that prices were on the higher end.
Knowledgeable Staff
Technicians were frequently described as knowledgeable and capable of addressing various garage door issues effectively.
- CJcassandra jones2 days ago5.0I called A1 when my garage door would not close and Edward McClain arrived in less than 2 hours. He was patient in explanations, gave options, professional and friendly. I was extremely impressed and grateful for his work! I am now a member of the club and am convinced it was a good purchased. Pleased and grateful customer!
- JMJeremy Morris5 days ago5.0As stressful as it was to have an unexpected expense such as a garage door failing Benedict made the experience amazing. He understood my frustrations and like everything else...the costs. He worked hia tail of. Took the time to explain everything in detail. We will be recommending both the A1 company and Benedict to all or friends!
- TTTamicaNov 26, 20255.0Zach was amazing! Not only did he fix my door to look like it was never messed up he took the time to explained why maintenance is important and suggested changing my rollers to prevent damage in the long run. He expressed empathy and made me feel reassured this happens all the time. Customer service goes a long way! Because of him I'm going to invest in the company's maintenance program.🙂
- DODavid OshieldsNov 24, 20255.0From start to finish 100% satisfied. Adam Knotts was very friendly and knowledgeable. Showed up right on time. Helped me pick out the best option for me at a good price. Installed and cleaned up in less than 2 hours. Lubricated all the wheels and springs. Even gave me an extra remote and installed a key pad. Excellent experience. Thank you Adam for making this such a great experience. 100%
- JHJames HasherNov 24, 20255.0Eddie was fantastic! My neighbor needed help, we needed a person who was patient and understanding. Eddie took the time to fix the door so it could close temporarily but also helped clean out the garage so a new door could be put in the next day! He went above and beyond! Thank you Eddie, God Bless! I also wanted to give a big thank you to Alex who looked out for my neighbor. Alex thank you for helping find a door that fit my neighbor's needs and to have it installed the next day, God Bless you Alex!
Frequently Asked Questions About A1 Garage Door Service
What services does A1 Garage Door Service provide?
A1 Garage Door Service specializes in garage door repair and installation, serving Charlotte and surrounding areas.
What is the address of A1 Garage Door Service?
A1 Garage Door Service is located at 10721 John Price Road, Charlotte, NC 28273.
What are the operating hours for A1 Garage Door Service?
They are open 24 hours a day, 7 days a week.
Since when has A1 Garage Door Service been established?
The company has been serving customers since 2007.
What payment options does A1 Garage Door Service accept?
They accept American Express, Discover, Financing, MasterCard, and Visa.
Is A1 Garage Door Service a family-owned business?
Yes, it is a family owned and operated garage door repair and installation company.
What is the mission of A1 Garage Door Service?
Their mission is to create amazing customer experiences, one neighborhood at a time.
What nearby places can I visit before or after visiting A1 Garage Door Service?
You can visit nearby spots such as Lawn Pride of West Charlotte-Rock Hill for landscaping services and Color Haus hair salon for beauty treatments.
Are there any automotive-related businesses near A1 Garage Door Service?
Yes, nearby automotive businesses include CURRY A1 AUTO SALES Llc, Reliable Affordable Wheels, and Primos Auto Repair, which might be useful if you need vehicle services after your garage door visit.
Is there a grocery store close to A1 Garage Door Service?
Yes, ALDI USA is a nearby supermarket where customers can conveniently shop before or after their appointment.