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Benjamin Franklin Plumbing of Charlotte

4.8
(3974 reviews)

Business Details

3030 Whitehall Park Dr Suite 2, Charlotte, NC
28273, United States
(704) 703-4220
https://dependaworthyplumbing.com/?utm_source=GBP&utm_medium=organic&utm_campaign=charlotte

About

Emergency PlumbersDrainage ServiceSewer & Drain CleaningWater Heater SalesWater Heater Service
Residential and Commercial Service Plumbing Company offering installation and repair of water heaters, toilets and drains.

Details

  • Requires appointmentAvailable
  • Credit cardAvailable

Location

Benjamin Franklin Plumbing of Charlotte
3030 Whitehall Park Dr Suite 2, Charlotte, NC
28273, United States

Hours

MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours

Reviews

4.8
3,974 reviews
5 stars
3,645
4 stars
119
3 stars
21
2 stars
39
1 star
150
  • JB
    John Bankey
    4 days ago
    5.0
    Technician arrived on time, kept me very much informed, cleaned up his mess up upon completion and completed an excellent repair
  • SB
    Scott Boswell
    Apr 20, 2026
    1.0
    Way over priced. Sat in his truck for 30 mins to write up an estimate to flush tankless heater for $1,700. Getting it done by Brothers for less than $400
  • BB
    Bill
    Apr 14, 2026
    4.0
    Good company with good techs. Not exactly "emergencies are us". Member or not doesn't matter. They do good work and I trust that and they also do the delay and deflect dance inside. They got the AM appointment done even though arrived late afternoon and took till 9pm. Techs stayed till complete so that's the 4 star rating. Waited a week for inspection to find out it was never scheduled. I would still recommend them for the work their outside staff does.
  • MR
    Mary Anne R
    Apr 7, 2026
    1.0
    Dont call if you need water in a hurry. Called on 3/23 about water heater and waited 10 HOURS for a tech! Replaced hose and said water heater in good shape. BUT yesterday the water heater poured out water under the house (around 3pm or so) They came and said today a.m. water heater install. No explanation as to why water heater was good condition (per their tech)on 3/23 and not on 4/6. Here we are today at 1130am still no water heater, no tech and now they say no permit yet. Now saying they are hoping we get water today. So if you want water in a hurry... just a follow up to comment about permit...WE called County and then WE called Benjamin Franklin and let them know permit had been approved. Benjamin Franklin did not stay on top of it.
  • BB
    Brian Beck
    Mar 31, 2026
    4.0
    Very quick to respond. I could have had a Serbia tech at my home with an hour , if needed. When they arrive for the appointment, everything was on the truck the tech needed to fix my two issues. Happy with the service as I no longer have a dripping shower or faucet. My only negative was the end cost. It seemed high to me but this is the first experience with a plumber I have ever needed in my 61 years. I would recommend this company based on the convenience.

Frequently Asked Questions About Benjamin Franklin Plumbing of Charlotte

What types of plumbing services does Benjamin Franklin Plumbing of Charlotte offer?

They offer installation and repair of water heaters, toilets, and drains for both residential and commercial properties.

What are the operating hours for Benjamin Franklin Plumbing of Charlotte?

They are open 24 hours a day, 7 days a week.

Brand Certified Facts from Benjamin Franklin Plumbing of Charlotte

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Certified April 26, 2026Yext Knowledge Graph
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