Business Details
About
Plumber
Drain Express, Inc provides plumbing services, hydro jetting, sewer camera inspections, drain cleaning services, and water heaters to the Chapel Hill, NC area.
Location
Hours
Reviews
4.7
48 reviews
5 stars
43
4 stars
1
3 stars0
2 stars
1
1 star
3
- WTWorld traveler.Jan 2, 20264.0Very responsive and efficient. Have been my go to for years. Their prices have crept up steadily though - it’s a fixed price per job regardless of how long it takes so be prepared for sticker shock.
- MWMatt WaltersDec 1, 20255.0These guys are the absolute BEST! I manage group homes in Chapel Hill and we occasionally have plumbing issues that we can't handle. One call to these guys and they're on site super fast. They've never not been able to remedy any issue we've had, and rapidly. They work fast, but do not cut corners. Their techs will also give you information on what caused the problem and sound advice on how to prevent it from happening in the future. I HIGHLY recommend them. Fast service. Knowledgeable techs and good service prices.
- TDTRU DeliOct 14, 20255.0Drain Express was extraordinarily responsive. They were able to swap out our restaurant commercial water heater that failed in less than 24 hours allow us to only miss one lunch service. We highly recommend their services for any business in a crunch.
- CMChris MaqsoudOct 6, 20251.0Rude employees and bad service
- GLGreg LaneSep 15, 20255.0Drain express replaced the hot water heater in my attic. They were reasonably priced and took care of my carpets and house with completing the job. I have been pleased with every time I have used this company.
Frequently Asked Questions About Drain Express, Inc
What if my plumbing issue is an emergency?
We encourage you to contact us immediately. Our services are available around the clock, every day of the year.
What are your hours of operation?
Our team is available 24 hours a day, 7 days a week, to address your plumbing needs.
Are your plumbers licensed and experienced?
Indeed, our plumbing professionals are fully licensed and insured, ensuring quality and peace of mind for our clients.
What emergency plumbing services does Drain Express, Inc offer?
Drain Express, Inc provides 24/7 emergency plumbing services year-round to quickly address urgent issues.
When is Drain Express, Inc open to serve customers?
The company operates 24 hours a day, 7 days a week, including weekends, but is closed on certain holidays like November 27 and December 25, 2025.
Are the plumbers at Drain Express, Inc licensed and insured?
Yes, all plumbers are fully licensed and insured to ensure quality workmanship and customer peace of mind.
What types of plumbing services does Drain Express, Inc specialize in?
They specialize in plumbing, hydro jetting, sewer camera inspections, drain cleaning, water heater services, water and sewer line repairs, and backflow testing and installation.
Where is Drain Express, Inc located?
The business is located at 104 Barnes St, Carrboro, NC 27510, USA.
What payment methods are accepted at Drain Express, Inc?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa for convenient payment options.
How can customers contact Drain Express, Inc for service inquiries?
Customers can call the main phone number at +1 919-230-8435 or use the alternate phone +1 919-968-0070, or email servicecalls.drainexp@gmail.com.
What nearby hardware stores can customers visit for plumbing parts?
Wilkinson Supply Co. is a nearby hardware and home goods store that customers can visit for plumbing supplies and lighting needs.
Are there nearby contractors or home improvement services customers might coordinate with?
Yes, nearby contractors such as Mellott Contractors and Fortress Fencing LLC offer construction, gardening, and fencing services that may complement plumbing projects.
What local attractions are near Drain Express, Inc for customers to visit before or after their appointment?
Customers might enjoy visiting Cane Creek Reservoir, a nearby lake with gym and bar facilities, or relax at spas like Peaceful Connection and Kate Kager Smith Massage Therapy.