Business Details
About
Plumber
Drain Express, Inc provides plumbing services, hydro jetting, sewer camera inspections, drain cleaning services, and water heaters to the Chapel Hill, NC area.
Location
Hours
Reviews
4.7
46 reviews
5 stars
42
4 stars0
3 stars0
2 stars
1
1 star
3
- TDTRU DeliOct 14, 20255.0Drain Express was extraordinarily responsive. They were able to swap out our restaurant commercial water heater that failed in less than 24 hours allow us to only miss one lunch service. We highly recommend their services for any business in a crunch.
- CMChris MaqsoudOct 6, 20251.0Rude employees and bad service
- GLGreg LaneSep 15, 20255.0Drain express replaced the hot water heater in my attic. They were reasonably priced and took care of my carpets and house with completing the job. I have been pleased with every time I have used this company.
- TWTheron WilliamsonAug 1, 20255.0The owner of drain express is one of the best human beings you will ever meet, and has a plethora of plumbing knowledge, and experience. He has been in the industry in this area for over 40 years. You can count on Dickie to make sure his guys do the job right.
- RLRita LuiJul 15, 20255.0We had a foot of standing water in our basement after the tropical storm, Chantal, passed Chapel Hill last weekend. We called Drain Express and Tracy promptly came to our rescue. Tracy was very professional and efficient. He cares about fixing the problem and does not try to upsell. He quickly pumped out all the water and cleared our clogged floor drain. When he came back the next day to check on the basement, we showed him our flooded crawl space. He immediately tackled the additional problem in earnest. We have nothing but praise for his work and sincerity to help. We highly recommend Tracy and Drain Express!
Frequently Asked Questions About Drain Express, Inc
What if my plumbing issue is an emergency?
We encourage you to contact us immediately. Our services are available around the clock, every day of the year.
What are your hours of operation?
Our team is available 24 hours a day, 7 days a week, to address your plumbing needs.
Are your plumbers licensed and experienced?
Indeed, our plumbing professionals are fully licensed and insured, ensuring quality and peace of mind for our clients.
What emergency plumbing services does Drain Express, Inc offer?
Drain Express, Inc provides 24/7 emergency plumbing services year-round to quickly address urgent issues.
When is Drain Express, Inc open to serve customers?
The company operates 24 hours a day, 7 days a week, including weekends, but is closed on certain holidays like November 27 and December 25, 2025.
Are the plumbers at Drain Express, Inc licensed and insured?
Yes, all plumbers are fully licensed and insured to ensure quality workmanship and customer peace of mind.
What types of plumbing services does Drain Express, Inc specialize in?
They specialize in plumbing, hydro jetting, sewer camera inspections, drain cleaning, water heater services, water and sewer line repairs, and backflow testing and installation.
Where is Drain Express, Inc located?
The business is located at 104 Barnes St, Carrboro, NC 27510, USA.
What payment methods are accepted at Drain Express, Inc?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa for convenient payment options.
How can customers contact Drain Express, Inc for service inquiries?
Customers can call the main phone number at +1 919-230-8435 or use the alternate phone +1 919-968-0070, or email servicecalls.drainexp@gmail.com.
What nearby hardware stores can customers visit for plumbing parts?
Wilkinson Supply Co. is a nearby hardware and home goods store that customers can visit for plumbing supplies and lighting needs.
Are there nearby contractors or home improvement services customers might coordinate with?
Yes, nearby contractors such as Mellott Contractors and Fortress Fencing LLC offer construction, gardening, and fencing services that may complement plumbing projects.
What local attractions are near Drain Express, Inc for customers to visit before or after their appointment?
Customers might enjoy visiting Cane Creek Reservoir, a nearby lake with gym and bar facilities, or relax at spas like Peaceful Connection and Kate Kager Smith Massage Therapy.