Barber Heating & Air

4.9
1684 reviews

About

HVAC Contractor
Barber Heating & Air Refrigeration started out in 1988. Presently we have both full time and part time employees. Barber Heating & Air Refrigeration does installations for commercial and residential properties, as well as servicing everything we sale. We also install and service commercial refrigeration equipment. Ex: walk -in coolers, freezers, and ice machines in the restaurant industry.

Location

Barber Heating & Air
1620 W Webb Ave, Burlington, NC
27217, United States

Hours

Reviews

4.9
1,684 reviews
5 stars
1,613
4 stars
31
3 stars
7
2 stars
12
1 star
21

What are people saying?

AI-generated from recent customer reviews

Professionalism

Technicians are consistently described as knowledgeable, thorough, and professional in their service.

Customer Service

Many customers praised the friendly and responsive customer service, although there were some isolated complaints about delays.

Thoroughness

Technicians are noted for being thorough in their inspections and explanations, often providing detailed reports and recommendations.

Response Time

The business is frequently commended for quick response times to service requests.

Sales Practices

Some customers expressed discomfort with upselling tactics during service visits.
  • GP
    Geneviene Penn
    5 days ago
    5.0
    Barber Heating & Air did amazing job fixing my Heating system. They fitted me in early that morning instead me wanting next week. The Technician Ronnie was very friendly and pleasant too. I would recommend Barber Heating & Air to anyone.
  • DF
    David Foskey
    6 days ago
    5.0
    We had ice forming on the shroud of the heat pump. Sounded like the fan was going to burn up. We called for service & they were on site well within the scheduled time. Ronnie was great. He inspected the entire HVAC system to confirm it was working properly. Very professional & quick to give us pointers on keeping it that way. 5 stars.
  • LM
    Lorinda Mcnulty
    Nov 28, 2025
    5.0
    Cody, with Barber Heating and Air, was fabulous as always. He is punctual, understanding to personal needs, considerate and very thorough. We are always very satisfied with the professionalism of ever tech we’ve had out to do work from Barber.
  • BW
    Bill Walker
    Nov 21, 2025
    5.0
    Cody knows his HVAC systems and found an old issue that I knew about the original installers did not repair the right way. He saw it, checked it and repaired it. A screw in a gas control unit was stripped and leaking gas and the original installers put a tube on it and caulked the tube. It was under warranty and now it is not. Thank you for replacing the defective part even though it was expensive. I have the part and will be sending it to the manufacturer . He also made a couple recommendations that were logical and we agreed it was the best thing to do. Thank you
  • PR
    Polly Russell
    Nov 19, 2025
    5.0
    This was my first maintenance service with Barber Heating & Air. Jahn was super thorough in servicing and taking pictures of the insides of the unit. He also did an excellent job of explaining what was shown in the pictures. Jahn is very knowledgeable, pleasant, and easy to work with. I am very pleased with the service received. Great job, Jahn!!!

Frequently Asked Questions About Barber Heating & Air

What services does Barber Heating & Air provide?

Barber Heating & Air offers installation and servicing for HVAC systems in both commercial and residential properties, including commercial refrigeration equipment like walk-in coolers, freezers, and ice machines.

Where is Barber Heating & Air located?

Barber Heating & Air is located at 1620 W Webb Ave, Burlington, NC 27217, USA.