Business Details
About
Hardware Store
We are located in downtown Black Mountain, NC, and occupy three historic buildings dating from the 1920s (one used to be the 5-and-10 and one used to be the drug store).
We are still a working hardware store, with all the products and services you would expect from a top-of-the-line hardware chain. In addition, however, we carry a number of hard-to-find items not just in hardware and tools, but also in housewares, toys, and outdoor living.
Come in and see for yourself what an old timey hardware store looks, smells and feels like.
Location
Hours
Reviews
4.7
428 reviews
5 stars
359
4 stars
49
3 stars
8
2 stars2
1 star
10
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on staff is mixed; while many praised their friendliness and helpfulness, some customers reported rude interactions that negatively impacted their experience.
Product Variety
Customers appreciated the wide selection of unique items, including hardware, gifts, and nostalgic products, making it a fun shopping experience.
Pricing
Several reviews mentioned that prices were higher than competitors, which deterred some customers from making purchases.
Store Atmosphere
The store is described as charming and nostalgic, with a welcoming atmosphere that encourages browsing.
- LHLeslie Hawkins6 days ago5.0Love this place. Such a down home feel!
- KWKeith WassumJan 5, 20265.0A must visit if you are in Black Mountain. They have every thing and more.
- PMPreston MorganDec 31, 20255.0Just like my old fashioned hardware store. Has almost everything
- GCGreg ClineDec 14, 20255.0Wonderful local hardware store with a unique selection of practically anything you need. Project based or otherwise. Very personable staff. Highly recommend.
- CLChristine Kate LaguraDec 13, 20251.0I visited this place today after a recommendation from a friend, but I am sad to say I will not be coming back. As soon as I entered the store, I greeted the woman who was working there. I’d like to say she ignored me simply because she didn’t hear me. However the second time I passed her, she looked right past my partner and I to ask another couple if they needed help. Unfortunately her dismissal and refusal to acknowledge me as a customer has ruined any chance of future visits. I will also be telling everyone I know to go to a different store in town that had better customer service and care. If I could give a review without giving any stars, I would.
Frequently Asked Questions About Town Hardware & General Store
Where is Town Hardware & General Store located?
Town Hardware & General Store is located at 103 W State St, Black Mountain, NC 28711, conveniently off exit 64 on I-40 at the intersection of Highway 9 (Broadway) and Highway 70 (State St).
What are the operating hours of Town Hardware & General Store?
The store is open Monday through Saturday from 8:00 AM to 6:00 PM, and on Sunday from 12:00 PM to 5:00 PM.
What types of products and services does Town Hardware & General Store offer?
It is a working hardware store offering a wide range of hardware and tools, as well as hard-to-find items in housewares, toys, and outdoor living. Services include delivery, curbside pickup, screen repair, lamp repair, sharpening, and glass cutting.
What special repair services are available at Town Hardware & General Store?
Specialty services include glass cutting, screen repair, lamp repair, and sharpening tools.
Since when has Town Hardware & General Store been in business?
The store was established in 1928 and has occupied historic buildings in downtown Black Mountain since then.
What payment methods does Town Hardware & General Store accept?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
How can I contact Town Hardware & General Store or find more information online?
You can visit their website at http://townhardware.com or their Facebook page at https://www.facebook.com/townhardwaregeneralstore/. The main phone number is +1 828-669-7723.
What nearby places might be of interest when visiting Town Hardware & General Store?
Nearby places of interest include the UPS Access Point location for shipping needs, Town Corner Coworking for workspace services, and Black Mountain Yarn Shop for arts and crafts supplies.
Are there dining options near Town Hardware & General Store?
Yes, nearby dining includes Hey Hey Cupcake, a bakery and cupcake shop, and Cousins Cuban Cafe, offering Cuban food and coffee.
Where can I shop for unique local crafts or gifts near Town Hardware & General Store?
You can visit The Gem Drop Shop for jewelry, Blue Ridge Florist WNC and Brandon's for flowers and gifts, and C. W. Moose Trading Company for souvenirs and clothing.