Certified by Ward Plumbing, Heating & Air (AVL) • Mar 01, 2026
Reviews
4.9
205 reviews
5 stars
196
4 stars
5
3 stars1
2 stars1
1 star2
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the professionalism, friendliness, and knowledge of the technicians, highlighting their clear communication and willingness to explain issues.
Efficiency
Many reviews noted the quick response times and efficient service provided by the technicians, often resolving issues promptly.
Quality of Work
The quality of repairs and installations was frequently commended, with several customers expressing satisfaction with the thoroughness and effectiveness of the work done.
Reliability
Customers appreciated the reliability of the service, mentioning that technicians arrived on time and completed jobs as promised.
Mixed HVAC Experience
While plumbing services received high praise, some customers reported dissatisfaction with HVAC services, indicating a need for improvement in that area.
KS
Kathryn Stranz
6 days ago
5.0
Dewayne L. And his assistant were friendly, courteous, and respectful of my property. They wore shoe covers and cleaned up the area when the job was completed. Dewayne thoroughly explained the hot water system and the reasons for the system to fail/break. He found the problem and fixed it and preformed maintenance on the system. Everything done in a timely manner.
JM
Jim McNab
Feb 23, 2026
5.0
Ward Plumbing had been a wonderful company to do business with. They are extremely professional, very competent and the work is top notch. Finally - a company I can trust to do quality work around my home.
KS
Kathryn Stranz
Feb 19, 2026
5.0
Jeb and Ryan were friendly and courteous. They wore shoe covers and left the area clean. Jeb explained everything throughly and was knowledgeable. He showed me the broken part.
SQ
Shannon Quinn
Feb 18, 2026
5.0
I’ve used Ward for several years now and have had nothing but a great experience with them. Their customer service is amazing, and their quotes and billing are always clear and organized. Ian has been my most recent service tech and did a fantastic job. Very friendly and professional!
JW
John Willis
Feb 12, 2026
5.0
I had a problem with low water pressure in a new bathroom remodel. Jeb came out and really helped us. He knows what he is doing and explained our problem in a friendly and thorough manner. He also found a problem with the newly installed shower and fixed it quickly and efficiently for no charge (warranty covered). I find Ward Plumbing to be highly professional service and would not hesitate to call them for any plumbing need.
Frequently Asked Questions About Ward Plumbing, Heating & Air (AVL)
What services does Ward Plumbing, Heating & Air (AVL) provide?
Ward Plumbing, Heating & Air (AVL) offers plumbing, heating, air conditioning, air quality consulting, water heater service, and emergency plumber services.
Where is Ward Plumbing, Heating & Air (AVL) located?
The business is located at 48 Grove St Suite A, Asheville, NC, 28801, United States.
What are the operating hours of Ward Plumbing, Heating & Air (AVL)?
Ward Plumbing, Heating & Air (AVL) operates 24 hours a day, 7 days a week.
How can I contact Ward Plumbing, Heating & Air (AVL) for service inquiries?
You can contact them by phone at +1 828-589-2734 or by email at service@wardph.com.
Since when has Ward Plumbing, Heating & Air (AVL) been in business?
Ward Plumbing, Heating & Air (AVL) has been established since 1977.
Which postal codes does Ward Plumbing, Heating & Air (AVL) serve in the Asheville area?
They serve multiple postal codes including 28704, 28715, 28804, 28701, 28801, 28806, 28748, and 28803 in the Asheville region.
Is there a website where I can learn more about the areas Ward Plumbing services?
Yes, you can visit their service area page at https://www.wardph.com/areas-we-serve/asheville/ for more information.
What nearby real estate agencies can I visit if I'm interested in local property while getting HVAC services?
Near Ward Plumbing, you can find several real estate agencies including Abri Realty Group, Troy Flack Group, Jordan Lockaby | Bloom Realty, and Leslie Taylor Realtor-Keller Williams Professionals among others.
Are there any parks or recreational spots near Ward Plumbing that I can visit before or after my appointment?
Yes, Biltmore Park is a nearby location where you can enjoy shopping and outdoor activities before or after your visit to Ward Plumbing.
Are there fitness or community centers near Ward Plumbing, Heating & Air (AVL) that customers might find useful?
The YMCA is close by, offering sports and fitness instruction, gym facilities, and even a men's clothing store for your convenience.
Brand Certified Facts from Ward Plumbing, Heating & Air (AVL)
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Certified March 01, 2026Yext Knowledge Graph
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