Brand Certified
United Rentals
4.3(28 reviews)
Certified by United Rentals • Mar 15, 2026
Business Details
338 Airport Rd, Arden, NC
28704-9202, United States
Certified by United Rentals • Mar 15, 2026
(828) 684-1491
Certified by United Rentals • Mar 15, 2026
https://www.unitedrentals.com/locations/nc/arden/equipment-tool-rentals/702
Certified by United Rentals • Mar 15, 2026
About
Certified by United Rentals • Mar 15, 2026
Construction Equipment Rental ServiceEquipment Rental AgencyIndustrial Equipment Supplier
United Rentals provides equipment rental and used equipment sales in Arden, NC, supporting construction, industrial, and infrastructure projects throughout the area. Our fleet includes aerial lifts such as boom lifts and scissor lifts, forklifts and telehandlers, earthmoving equipment including skid steers and excavators, and a wide range of tools and jobsite support equipment. From power tools and work lights to air compressors and welders, this location offers professionally maintained and inspected equipment to help keep projects operating safely and efficiently. Used construction equipment from manufacturers such as Genie, SkyTrak, and CASE is also available. Whether you're looking to rent or buy, contact your local United Rentals branch for all of your equipment needs.
Location
Certified by United Rentals • Mar 15, 2026
Hours
Certified by United Rentals • Mar 15, 2026
Reviews
4.3
28 reviews
5 stars
20
4 stars
4
3 stars0
2 stars0
1 star
4
- SFStanislav FMar 6, 20261.0I had an extremely disappointing and frustrating experience with United Rentals. We rented a telehandler for what was clearly agreed to be a one-day rental. The equipment was used for exactly 8 hours in one day, and that is confirmed by their own system. The sales representative, Chris Riesenbe, handled the reservation. At the time of booking, the machine was supposed to be picked up the next day. However, United Rentals did not come to pick up the equipment for three days, and now they are trying to charge us for three full days instead of one. The invoice they issued is $2,900 instead of the correct amount of around $960. When we contacted them, their own staff admitted: “Yes, we see you only used it for one day.” Yet they still insist on billing for three days because, according to them, we were supposed to call to request pickup. At no point during the reservation were we informed that we needed to call for the equipment to be picked up. The agreement was clearly for a one-day rental with pickup the following day. What makes the situation even worse is the constant harassment with threatening phone calls and emails demanding payment for charges that are clearly incorrect. The behavior has been extremely unprofessional. Another very suspicious detail: all of their calls are recorded — except the call where the reservation was made. That one was “conveniently” not recorded. If it had been recorded, it would clearly confirm the agreement that the rental was for one day with next-day pickup. Overall, this has been a terrible experience. Instead of correcting an obvious mistake, United Rentals continues to pressure us to pay nearly three times the correct amount. Very disappointing customer service and extremely unprofessional handling of a simple rental. I would strongly advise anyone considering doing business with them to get everything in writing and be very careful, because once they have your information, resolving billing issues can become a nightmare.
- SHSpencer HollingsworthNov 1, 20215.0Good work force.
- AKAlex KeithAug 19, 20215.0Everyone is always great to work with.
- JGjohn gormanFeb 16, 20174.0If you need to rent some tools or equipment. These folks usually have it.
Frequently Asked Questions About United Rentals
Do you sell used equipment?
Yes, United Rentals sells used, well-maintained equipment from the industry’s leading manufacturers, like Skyjack, Genie and Toyota. As the provider of the world’s largest rental fleet, our used equipment is regularly inspected, field tested and expertly maintained.
How much does it cost to rent equipment?
The cost of an equipment rental varies depending on the make, model, features and rental period. To get an accurate estimate for your market, contact our branch.
Can anyone rent from United Rentals?
Yes, anybody can rent from United Rentals. Contact our branch for help renting.
What kind of equipment does United Rentals offer?
United Rentals has a wide variety of equipment, ranging from scissor lift rentals to mini excavators and forklifts. Other equipment offered includes earthmoving equipment, HVAC equipment and power generation equipment. Explore available equipment on our site or call today.
What is the equipment rental process?
There are multiple ways to rent equipment from United Rentals. Users can rent directly from our website, where you can enter your ZIP code to filter the equipment available for rent locally and see rental rates. Some equipment, like large trucks and trailers, require special licenses depending on your state, so you may be asked to enter driver's license information. Contact us today to get started.
What are your branch hours?
Our branch is open during the hours posted at our physical location. If you need assistance outside of these hours, you can call the branch directly and be connected to our after-hours call center. You can also find our 24/7 support number on our website for emergency assistance.
What types of equipment does United Rentals offer for rent?
United Rentals offers a wide range of equipment including aerial work platforms like boom lifts and scissor lifts, forklifts such as telehandlers and warehouse forklifts, earthmoving equipment like skid steers and excavators, as well as power tools, work lights, air compressors, and welders.
Does United Rentals sell used equipment?
Yes, United Rentals sells well-maintained used equipment from leading manufacturers like Skyjack, Genie, and Toyota, regularly inspected and field tested for quality.
What are the branch hours for United Rentals in Arden, NC?
The branch is open Monday to Friday from 7:00 AM to 5:00 PM and closed on Saturdays and Sundays. It is also closed on certain holidays such as November 27 and 28, 2025, and December 25, 2025.
Can anyone rent equipment from United Rentals?
Yes, anyone can rent equipment from United Rentals. Contact the branch for assistance with the rental process.
What is the process to rent equipment from United Rentals?
You can rent equipment directly from United Rentals' website by entering your ZIP code to see local availability and rates. Some equipment may require you to provide a driver's license depending on local laws. Contact the branch to get started.
Does United Rentals offer equipment delivery and pickup services?
Yes, United Rentals provides both in-store pickup and delivery services to meet your equipment needs conveniently.
Which nearby places can customers visit when they come to United Rentals in Arden, NC?
Nearby places include Itto Ramen Bar & Japanese Tapas for dining, ALDI USA for grocery shopping, and Starbucks for coffee. Customers can conveniently combine their visit to United Rentals with these local spots.
Are there any nearby telecommunications stores near United Rentals Arden location?
Yes, customers can find telecommunications and mobile phone services at the nearby AT&T Store, AT&T Airport Rd, and Verizon locations close to United Rentals in Arden, NC.
What entertainment or recreational options are available near United Rentals Arden?
Nearby recreational options include XP League Asheville, a sports and recreation venue that offers youth activities and gym facilities, perfect for a visit before or after renting equipment.
What are some other nearby services and shops customers might find useful around United Rentals Arden?
Nearby you can find beauty services such as Supercuts and Blooming Nails and Spa, financial services at Coinme, and retail stores like Kirkland's home decor and DICK'S Sporting Goods for outdoor gear.
Brand Certified Facts from United Rentals
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Certified March 15, 2026Yext Knowledge Graph
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