Business Details
About
Fire & Water Damage RestorationAir Duct Cleaning ServiceCarpet Cleaning ServiceMold RemovalSewer Cleaning CompanyCleaning Services CompanyCommercial Cleaning Service
Newman Restoration and Cleaning offers effective solutions for any cleaning and or restoration needs that a property owner may have. Our 24/7 disaster services and 100% satisfaction guarantee have led us to become reliable, trustworthy, and darn good at what we do. We understand that you can’t plan for the unexpected. Disaster strikes when it wants to, and that’s why our services are always just a phone call away. We have expertise in fire damage restoration, water damage restoration, mold removal, and every situation in the middle. For a restoration company in Billings that care about you as much as they care about their quality of work, call Newman Restoration and Cleaning today!
Details
- Requires appointmentNot available
- Onsite servicesAvailable
Location
Hours
Reviews
5.0
317 reviews
5 stars
310
4 stars3
3 stars2
2 stars0
1 star2
What are people saying?
AI-generated from recent customer reviews
Professionalism
Customers consistently praised the professionalism and thoroughness of the staff, highlighting their respectful and courteous demeanor.
Communication
Many reviews noted excellent communication throughout the service process, with staff keeping customers informed and addressing their concerns.
Quality of Service
The quality of work performed was frequently commended, with customers expressing satisfaction with the thoroughness and effectiveness of the restoration and cleaning services.
Responsiveness
The business was recognized for its quick response times, often arriving promptly to address urgent situations and minimizing damage.
Customer Care
Customers appreciated the compassionate and helpful nature of the staff, particularly in stressful situations, which contributed to a positive overall experience.
- AEAmanda Ellis6 days ago5.0They were scheduled to do a chimney clean and check the dryer vents. They were punctual, polite and very professional. They could have said i needed a cleaning of the vents after they checked but they were honest about the work that needed to be done and the vents didn't need that yet. I was very impressed with their work and they left it just as clean as when they arrived. I will only use them moving forward, thank you!!
- JHJulie HoffmanNov 10, 20255.0Newman Restoration did professional high quality cleaning job on our wood stove and pipe
- JGJohn GingrichNov 5, 20255.0Nick did an excellent job sweeping my three fireplaces. He arrived on time, and was very professional throughout the whole process. He and Will both were courteous and pleasant to work with.
- MKMaddy KrebillNov 3, 20255.0Newman Restoration did an excellent job! Matt was fantastic - great with scheduling, communication, and went above and beyond looking into an issue for my client. Highly recommend their team!
- RLRuss and Denece LordOct 22, 20255.0Matt and Nick and every member of the extended team did exceptional work on a project that became more and more challenging. They did so respectfully and with consideration of the difficult situation we faced with unknown mold and closing date looming. They adjusted some costs, kept the subs doing the insulation ready and on time, and were unfailingly professional.
Frequently Asked Questions About Newman Restoration
Do you offer on-site inspections & estimates?
Yes, we do! We come on-site to inspect a project before we can estimate accurately. This gives us an opportunity to meet with our clients, set expectations, explain our process and answer questions before any work is performed. We want project scope and cost to be accurate and fair to all parties.
My house flooded and my insurance company wants me to use one of their approved contractors. Will it be a problem if I don't use their contractors?
You have the right to choose your contractor. Team Newman uses the same billing software and standards as most insurance companies. We will work directly with your insurance company to reach an agreement.
How often should I have my carpets cleaned?
It's recommended that carpets are cleaned once per year by an IICRC certified firm. Clean carpets don't just look good - they promote indoor air quality, reduces health risks and extends the carpeting's life!
How often should I have my air ducts cleaned?
NADCA (National Air Duct Cleaners Association) suggests cleaning your ducts every 3 to 5 years. Don’t leave your vents and ducts neglected! Contact our team today for a free estimate.
Do you offer mold removal services?
Yes, we do! We offer residential and commercial mold removal services.
What does it mean that you guarantee your work?
We set realistic expectations and outcomes based on experience and training. If we set an expectation, we meet it or try to exceed it. If we make a promise, we follow through. If we make a mistake, we fix it. It's that simple.
Do you test for mold?
No, this is a conflict of interest. It is important that a third party testing/reporting company provides a remediation plan to the remediation company to avoid any question of controversy. We set high ethical standards and pride ourselves in doing right, even when no one is watching.
If my house of business floods, can't I just take care of it myself?
Time is of the essence when you are dealing with unwanted water in your home or business. For the untrained first-timer, there is little time for overcoming mistakes that will more frequently end up costing more money in the end. Knowing what material is wet and needs to be removed and what material is dry or can be dried in place takes specialized training and equipment.
Do you offer on-site inspections and estimates?
Yes, Newman Restoration offers on-site inspections to accurately estimate projects, allowing clients to discuss expectations and processes before work begins.
Can I choose my own contractor if my insurance company suggests others?
Yes, you have the right to choose your contractor. Newman Restoration works directly with insurance companies and uses compatible billing standards.
How often should I have my carpets professionally cleaned?
Carpets should be cleaned once per year by an IICRC certified firm to maintain indoor air quality and extend carpet life.
When should air ducts be cleaned?
It is recommended to clean air ducts every 3 to 5 years, according to NADCA standards. Contact Newman Restoration for a free estimate.
Does Newman Restoration provide mold removal services?
Yes, they offer both residential and commercial mold removal services.
What guarantees does Newman Restoration provide for their work?
They set realistic expectations and deliver on promises, fixing any mistakes to ensure customer satisfaction.
Does Newman Restoration test for mold on site?
No, they do not perform mold testing to avoid conflicts of interest, relying instead on third-party testing companies.
Why shouldn’t I handle water damage cleanup myself?
Water damage needs immediate and specialized attention; trained professionals can correctly identify what needs removal or drying to avoid costly mistakes.
What are nearby places I can visit before or after my appointment at Newman Restoration?
You can check out National Auction, a local auction house and shopping center, or visit Billings K9 Coaching if you need dog training services nearby.
Are there convenient storage or transportation options near Newman Restoration?
Yes, Interstate Storage offers self-storage facilities, and Penske Truck Rental provides truck and RV rentals nearby, useful for moving or storage needs.
If I need additional home repair services near Newman Restoration, where should I go?
Nearby providers include Hertz Plumbing and Heating for HVAC or plumbing services, and Montana Custom Millwork for wood and fabric needs.