ElectricianGenerator ShopGenerator Service & Repair
Protect your home from the risks caused by sudden power outages with a generator from Generac, the industry leader, installed by the experts at Austin Electric. In the event of a power failure, these reliable systems automatically start up, supplying electricity to your home until the local power utility restores service. Permanent installation of a standby generator is not a do-it-yourself project. Austin Electric has factory-trained technicians who meet Generac's high standards for service and customer satisfaction. Our service professionals meet warranty conditions, ensure safe and proper operation, and are always here to provide Emergency Assistance, 7 days a week. We dispatch technicians quickly, and our team is equipped to resolve most repairs right then and there.
We called Austin Electric last Wednesday because we lost electricity in the portion of our home that was added on at some point after the house was built. We did everything we knew to do to try to get it back on with no luck.
This same thing happened about a year ago and we called Austin Electric to come fix it. They were in and out in about 30 minutes. Everything worked great.
When we called last week, we explained that they had fixed it before and we told the lady that the plugs that our 2 deep freezers plugged into were also knocked out… she told us that she didn’t have anyone available on Wednesday but that someone could come Thursday afternoon.
Thursday comes and goes and no electrician or phone call.
We call back Friday to tell the lady that no one has showed up or called and when can someone come fix this issue. She told us that she would have to call us back.
Today is Monday. Still no call. Still no electrician. The way that they are handling this is very unprofessional and very bad for business.
Definitely not recommended.
What services does Austin Electric offer regarding generators?
Austin Electric installs Generac standby generators and provides expert service and repairs to ensure reliable home backup power.
Where is Austin Electric located?
Austin Electric is located at 3134 Hwy 570 W, Summit, MS 39666, United States.
What are Austin Electric's business hours?
Austin Electric is open Monday through Friday from 8:00 AM to 4:00 PM and closed on Saturdays and Sundays.
How can customers contact Austin Electric?
Customers can contact Austin Electric by phone at +1 601-684-2145 or email at andrew@austinelectricms.com.
Does Austin Electric provide emergency assistance?
Yes, Austin Electric provides emergency assistance 7 days a week with quick dispatch of technicians.
What payment options does Austin Electric accept?
Austin Electric accepts American Express, Cash, Check, Discover, MasterCard, and Visa.
Is it recommended to install a standby generator yourself?
No, permanent installation of a standby generator is not a do-it-yourself project; Austin Electric's factory-trained technicians ensure safe and proper installation.
What nearby stores can customers visit when going to Austin Electric?
Customers can visit nearby stores like Dollar General for discount shopping and Kings Packing Company for groceries and convenience items when visiting Austin Electric.
Are there any nearby automotive services near Austin Electric?
Yes, Carruth Automotive & Alignment Shop is nearby and offers automotive repair and tire services, useful if you need vehicle maintenance when visiting the area.
What local services are close to Austin Electric for additional professional needs?
Nearby professional services include Chapman’s Consulting Experience for marketing consulting and Purity Health for chiropractic and holistic care.