Williams Equipment and Supply is a 65 year old distributor of Contractor Supplies for the masonry and concrete industry, and Construction Equipment dealer with 12 locations in the Mid-South region of Tennessee, Mississippi, Louisiana and Arkansas. We consider ourselves Partners with our Customers and strive to furnish the best equipment, products, tools, and services so they can complete their jobs quickly and profitably. Use our website to find new and used equipment for sale such as skid steers, excavators, loaders, grinders, generators and more from Bobcat, Takeuchi, Toro, Bandit Industries and other equipment manufacturers.
Hate to leave a bad review as these guys are basically my neighbor but I’ve never had a good experience with them.
Dropped my machine off and was told they’d look at it that day and more than likely have it back to me in a day or two. A week rolls by so I call and check on it. Still hasn’t been looked at. They look at it the next day and say I need a part order so I tell them to order it(they said they had it at the memphis store and should be here in 48 hours). 2 more weeks roll by with no update so I give them a call. Never ordered the part. Decided I’d rent a machine from them since they’re 2 miles from my shop. Talk to a guy on the phone and says they’ll have one out of service this afternoon to call him back. I call later that afternoon and then told I can’t rent from them because I don’t have a credit account. I say no problem I’ll set one up but then I’m told it takes over a week to get approved. So now on a Friday afternoon I’ve got no machine for Monday.
Had enough and picked up my machine Monday. Tied the two hoses together and I was back in business in 10 minutes. You can’t tell me every tech they have didn’t know you could do that, instead I’ve been paying $1700 a week for the last month renting machines while mine sits there with the part not even being ordered. I was warned to just take my machine into Alabama to have it worked on.
Additionally I’ve tried to purchase 3 different machines from them. Skip never once got back to me with pricing even after touching base several times on all 3 machine. Instead I bought all 3 machines out of state even though I can literally walk to this store from my shop. The whole store needs improvement from service to front desk.
The kicker is I had my brother stop by the memphis location this morning and pick up the part. Took a total of 15 minutes to install.
MC
Mac Concretos
Oct 30, 2021
5.0
If you looking too rent piece of equipment is you place to go
Frequently Asked Questions About Williams Equipment & Supply
What products and equipment does Williams Equipment & Supply offer?
Williams Equipment & Supply distributes contractor supplies for masonry and concrete, and sells new and used construction equipment such as skid steers, excavators, loaders, grinders, and generators from brands like Bobcat, Takeuchi, and Toro.
Where is Williams Equipment & Supply located?
Williams Equipment & Supply is located at 122 County Rd 713, Shannon, MS 38868, United States.
What are the operating hours of Williams Equipment & Supply?
The business is open Monday through Friday from 7:00 AM to 4:30 PM and is closed on Saturdays and Sundays.
What payment methods does Williams Equipment & Supply accept?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa as payment options.
How can I contact Williams Equipment & Supply?
You can contact them by phone at +1 662-844-3251 or visit their website at https://williamsequipment.com/tupeloms/.
Is Williams Equipment & Supply a local or regional business?
Williams Equipment & Supply is a regional business with 12 locations across Tennessee, Mississippi, Louisiana, and Arkansas, serving the Mid-South region.
What categories of products and services does Williams Equipment & Supply specialize in?
They specialize in building materials, construction equipment, industrial equipment, concrete products, and safety equipment.
Are there convenient places to fuel equipment near Williams Equipment & Supply?
Yes, nearby gas stations include Prince Oil Co., Inc., Arar Travel Center, and Shell, making it easy to fuel your equipment before or after your visit.
Where can I find food or refreshments near Williams Equipment & Supply?
Nearby food options include Chester's Chicken, Cakes R Us LLC bakery and cafe, and the 45 Kwik Stop restaurant for quick meals or snacks.
Are there any service or repair facilities close to Williams Equipment & Supply?
Yes, nearby automotive service options include OTM customs for auto customization and automotive repair, and Prince Oil Company for automotive repair services.