Environment Masters

Reviews

• AS

  Andy Sabisch

  1 day ago
  2.0
  Had an issue with a branch in the house that would not drain properly. Had Environment Masters come out a run a camera through all the lines and they provided a quote to repair which entailed cutting a hole in the bathroom wall, opening up the ceiling and routing the stack vent through the metal roof. The quote was $2,461. Out of options and feeling the technician was knowledgeable of what the problem was we agreed to the work. The day of service came and the tech that was sent had no idea what the scope of the job was and asked for input. My wife had been there when the camera work was done but the tech did not really want to talk to the "woman in the house" and engaged me who was not here when the other tech had been here. Not a good customer interface - the woman must not know what is going on (my wife has renovated houses for over a decade). As the tech was trying to figure out what to do, I said that since the vent line which had been run horizontally for a distance was filled with water, we needed to cut the line OUTSIDE the house and drain the water. He was not supporting that decision but I said the line was not going to be cut in the wall and flood my house. Finally he agreed and cut the line draining 10 gallons of water. Guess what, that was all it took to fix the drain issue. Initially the company said they would deduct a "little" from the quote. After engaging the manager at the office for a good deal of time, they agreed to take $700 . . . for doing al;l of cutting a 3 inch PVC pipe and draining water. Unhappy is an understatement and the attitude of the tech that clearly felt women were clueless left a sour taste and ensured we would not use or recommend them in the future. Could have been a real mess with interior walls and the roof cut open and the interior of the walls filled with water since the real issue alluded the techs.
• CR

  Christopher Ricks

  3 days ago
  5.0
  Ants got all in my contact block which caused my unit to malfunction. I called for help and SUPER MAN appeared. Isaac really helped me understand my unit and also looked to see if I was still under warranty. Respectful and very knowledgeable. Thanks again Bro!
• AS

  Amy Smith

  3 days ago
  5.0
  Environment Masters replaced my HVAC system last fall and I just had spring maintenance done last week. Great quality of work. I've worked with Raymond, Charles, and Jacob and they all were very friendly and professional. Would recommend to anyone. Thanks!
• LL

  LaShan LaGuan

  Apr 20, 2026
  5.0
  Excellent service today! Our professionals arrived early and worked diligently and efficiently, replacing TWO upstairs water heaters in our home. The Team was kind, mannerable, and kept us informed throughout the entire process. Wow! We appreciate you all so much!
• TB

  tammy burnett

  Apr 17, 2026
  5.0
  Isaac with Environment Masters was on time, efficient, respectful, and knowledgeable. Overall a great experience. He was able to fix a problem that many others had looked at over the years, but obviously had not actually taken care of the problem. I would highly recommend the maintenance plan as these things can creep up on you. Thank you!!!