I signed a contract with All In One Renovations LLC on 02-05-2025 with representative Kelsey Roberts and she earned my business by stating that her company would pay my $2000 deductible to my insurance company if I received approval. I did receive approval and now she is stating that I am responsible for my own deductible, and I owe her company. All In One is also not transparent about the cost of the material they use and will not give you a breakdown of how they arrive at the total cost. This turned out to be a very lengthy process due to me having a 1st and 2nd mortgage and a one-way line of communication once Kelsey Roberts received payment for the roofing job. I paid Kelsey a deposit of $14,563.50 on 03-24-2025 and I did not hear back from her until I contacted her by text on 04-09-2025 and she told me when she collected payment that it would be 1 to 2 days before I would receive the product. There was no contact again until I contacted her by text on 04-22-2025 about installation. When I received the product, it was left in my yard without any notification. I happen to get ready to leave out of my garage and there was product blocking a portion of my driveway. There was still no contact from Kelsey. I received a text from All In One on 05-13-2025 letting me know that my roof would be installed on 05-14-2025. The roof was installed and completed on 05-14-2025 but there was no showing or communication from Kelsey on that day. Kelsey told me at the beginning of the process that she and her father would be on site towards the end of completion of the roof for the clean-up process and to take pictures of the completed roof. I did not hear from Kelsey until 05-20-2025 asking when it would be a suitable time for her to come by for me to sign my completion papers. I agreed for her to come by on 05-21-2025 at 3:30 pm and when she came by she was asking me to sign a blank piece of paper without any numbers on it; therefore, I refused and told her that I would sign the completion form when the numbers were added. Kelsey stated that she did not have all the information that was needed to complete the form. I rescheduled for Kelsey to return on 05-23-2025 at 1 pm. Kelsey did not show up and to date I have not received my completion papers or warranty information.
AR
Amanda Reynolds
Oct 28, 2021
5.0
They did an excellent job. And it was finished faster then expected!!
DB
D Beard
Dec 9, 2020
5.0
Great business to work with. Always returned my calls. They replaced my roof and did an awesome job cleaning up all the debris. New roof looks awesome.
KC
Kelly Cartwright
Aug 28, 2020
5.0
Excellent customer service. Beautiful new roof in one day. Would highly recommend All In One Renovations.
MD
Matthew Drew
Jul 8, 2020
5.0
All in One did a great job taking care of the situation! Roof was in bad shape and had been planning on calling insurance and was going to find someone to take care of it. All in One came through and did all the leg work for me. It made it very nice not to have to deal with the insurance and all the stress that comes with finding someone to do the job. The crew that did the job was very efficient. Cleaned up the yard in the pouring rain as well. Roof looks great!
Frequently Asked Questions About All In One Renovations LLC
What types of roofing services does All In One Renovations LLC provide?
All In One Renovations LLC offers residential and commercial roofing installation and repairs, including roof repairs, installation, metal roof recoating, and roof resealing.
In which areas does All In One Renovations LLC provide services?
They provide roofing services in Mississippi, Arkansas, and Tennessee.
What are the operating hours of All In One Renovations LLC?
They provide 24-hour emergency services and are open every day from 12:00 AM to 11:59 PM.
Where is All In One Renovations LLC located?
They are located at 1651 Dancy Blvd, Suite 4, Horn Lake, MS 38637, USA.
What payment options does All In One Renovations LLC accept?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
What brands of roofing materials does All In One Renovations LLC use?
They work with Max Melt, Owens Corning, and Tamko roofing brands.
How can customers contact All In One Renovations LLC for inquiries or appointments?
Customers can call +1 662-426-1374 or email allin1renovationsllc@gmail.com. They can also visit their website at https://www.allin1renovationsllc.com/ or their Facebook page.
What nearby places can customers visit before or after their appointment at All In One Renovations LLC?
Customers can visit nearby places like Holy Ground Coffee Pub for coffee, Pizza Hut or Dos Aguas Mexican Grill & Bar for dining, or the Heartland Hands Food Pantry if interested in community services.
Are there any nearby automotive or hardware services that customers might find useful?
Yes, near All In One Renovations LLC, customers can find Stone Automotive for vehicle repair, Herring Equipment Service, Inc. for hardware and outdoor gear, and Jeff Ingram Wrecker Sales for towing and excavation services.
What nearby related home services are available close to All In One Renovations LLC?
Nearby home services include All In One Services for septic and plumbing, Muse Heating & Air Conditioning for HVAC services, and Service Pros for contractor, HVAC, and plumbing services.