Southeastern Door & Window

Reviews

• EP

  Evan Powell

  Jan 29, 2026
  1.0
  The installers were actually really great on replacing my retrofit windows. Nice guys and quick, just didn't know what they were doing. After a while of having the windows we started to notice staining and soft spots on the sills of the front windows. After back and forth, they sent someone out, and couldn't find a leak. This happened a few more times over a few years, sending people out, couldn't find anything, even though the soft spots were growing. I just ended up fixing their work myself because they would not, and am hoping I do not see any more leaks appear on other windows.
• EE

  Elysia

  Dec 15, 2025
  1.0
  Poor customer service, very unprofessional office staff. The door installers were very nice and did a good job.
• JB

  Jackie Breland

  Sep 21, 2022
  5.0
  Beautiful store nice and neat, All the associates were very kind and courteous and helpful. What surprise me the most Was The store owner is very personable And easy to talk to. Did not know he was the owner until after he left, If I could nominate that store for being the best store on the coast I would. Customer service outstanding.
• SM

  Susan Mcbride

  Oct 23, 2019
  5.0
  We had our front doors replaced well over 4 years ago. Just beautiful, but within a couple of months, the sealant started to bubble and flake off. Called them and reported it. Sent pictures, etc. Finally someone came out and agreed they needed to go back to the factory. It was almost 4 months before they came out and replaced them. The stain didn't exactly match the original frame, but we were willing to live with that. Less than two months later, the same thing happened again. The third set did no better, so SDW ordered another pair, stained them in house, and brought them out and installed them. It’s been over 4 years, and they are still beautiful!! Thank you SDW for not giving up until it was right!!
• SB

  Sissy Baxter

  Jun 29, 2018
  1.0
  Called to get an estimate on door purchase and installation. Was told by Robert that he would email me some information and have someone call me to set up a time they could come to my house and assess the project. I never received an email, which is fine. No big deal. The next day someone called to schedule the estimate appt. I explained that my husband and I work 8-5 jobs and could have someone come by after 5 any day of the week or anytime on weekend. Apparently, their installers won't work after 3 and they don't work on weekends. So if you're a normal working citizen, don't use this company unless you plan on losing money at work to spend money with their company. That's crazy business if you ask me. I will gladly take my business elsewhere!