Michael's Flooring Outlet

4.8
743 reviews

About

Flooring Store
Gain peace of mind that your flooring and carpet installation will be done right the first time when you hire the experts at Michael's Flooring Outlet. We give all of our clients attentive, personal service, and even bring toys for the kids of the household.

Location

Michael's Flooring Outlet
116 Main Street, St. Peters, MO
63376, United States

Hours

Reviews

4.8
731 reviews
5 stars
648
4 stars
45
3 stars
13
2 stars
11
1 star
14

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the friendly and knowledgeable staff, highlighting their helpfulness throughout the purchasing and installation process.

Installation Quality

Many reviews noted the professionalism and efficiency of the installation teams, with several customers expressing satisfaction with the quality of the work done.

Product Selection

Customers appreciated the wide variety of flooring options available, including custom sizes and specialty orders.

Pricing

Feedback indicated that the pricing was competitive and often better than other retailers, contributing to positive purchasing experiences.

Communication Issues

Some customers reported problems with communication after the sale, particularly regarding order status and follow-up.
  • RN
    Robert Nienhuis
    5 days ago
    5.0
    We were very happy with our experience with Michael’s Flooring.. Mike, C. was our sales person and he was very helpful. Dillon was our installer and he was very punctual, neat, and skilled. We would be happy to purchase from Michaels Flooring again.
  • JB
    Jim Brazill
    Nov 12, 2025
    5.0
    Charlie is very knowledgeable and willing to explain the process and was kind enough to loan me his samples overnight night to get my wife’s color she wanted
  • AW
    Alliyah Williams
    Nov 10, 2025
    5.0
    Owners were wonderful and kind. Everyone was super helpful and the environment was very inviting. They even helped with loading which made everything a breeze. Thank you, Guys.
  • NB
    Nicole Birkland
    Nov 9, 2025
    5.0
    I came in to find a specific size carpet remnant to throw down in the basement floor. I was promptly greeted and brought back to a huge area where there was so many choices of flooring. I felt no pressure. They had a lot to choose from, and they ended up having a 30 foot roll that they cut to the 15 foot length I needed and selling me that. I felt like it was super affordable. They then cut it promptly and help me load it into my van. Jennifer was so sweet and so fun to talk to! She was the gal who had a listing on Facebook marketplace for the carpet. Great experience. I’ll definitely be back.
  • CH
    Crystal Heppermann
    Nov 8, 2025
    5.0
    Very pleased with the way the floor turned out. Isaiah and Lukas did amazing job installing the floor. They are very friendly and professional and definitely know what they are doing. They took out the ugly old rusty vent and put in a really nice looking vent. Everyone we dealt with at Michael's was very nice and made sure everything was right. Was definitely a pleasure working with them!

Frequently Asked Questions About Michael's Flooring Outlet

What types of flooring services does Michael's Flooring Outlet offer?

Michael's Flooring Outlet offers services including carpet, wood flooring, tile, luxury vinyl, rugs, indoor and outdoor tile, and sheet vinyl installation and sales.

What are the business hours of Michael's Flooring Outlet?

The store is open Monday to Friday from 9:00 AM to 6:00 PM, Wednesdays until 7:00 PM, Saturdays from 9:00 AM to 3:00 PM, and closed on Sundays.