Many customers praised the professionalism and friendliness of the technicians, highlighting their clear communication and thorough explanations during service.
Reliability
Superior Sewer Co. is frequently described as reliable, with many customers noting their ability to respond quickly and effectively to urgent issues.
Customer Service
The office staff and technicians received positive feedback for their helpfulness and responsiveness, although there were some complaints about communication issues in specific cases.
Quality of Work
While many reviews commend the quality of work and successful problem resolution, there are notable complaints about missed issues and inadequate cleanup after service.
Pricing
Customers appreciated the reasonable pricing and value for services, often noting that Superior Sewer Co. offered competitive rates compared to other companies.
JL
Jason LATO
Oct 2, 2025
5.0
On very friendly and professional
SD
Susan Dahlin
Oct 1, 2025
5.0
Superior Sewer Co is always reliable. From their technicians to their office personnel, they are professional and helpful in providing information.
MG
marcy garic
Sep 23, 2025
5.0
Trevor was amazing! Very polite and explained everything. He also didn’t leave a mess given that the basement is carpet. Highly recommend!
DL
Dan Luigs
Sep 9, 2025
5.0
Sewer cleaned out. Haven't had issues for a few years, used to have issues every year or two. Great job!
JH
Julie Humphries
Sep 3, 2025
5.0
Great company with a very knowledgeable team! They fit me into their schedule within a reasonable amount of time and beat everyone's prices... When I say everyone I mean I called 21 septic/sewer companies in 5 different counties and they beat EVERY SINGLE ONE in price & timeframe! Our technician Monte was a huge help and did a very wonderful throughout job! I will definitely be using them again!
Frequently Asked Questions About Superior Sewer Co
How much do sewer repairs cost?
The cost of sewer repairs can fluctuate depending on the specific issue at hand. Regular maintenance and cleaning of your sewer system can be an effective way to avoid more expensive repairs in the future.
Will my municipality pay for my repairs?
The possibility of your municipality covering repair costs changes yearly and differs by location. It's advisable to contact your local municipal office to inquire about potential coverage before initiating any significant repair work.
What is a sewer scope?
A sewer scope is a comprehensive examination of your sewer lateral line. This inspection covers the entire path from the interior cleanout stack, through your home, and extends to the connection point with the city's main sewer line.
What services does Superior Sewer Co provide?
Superior Sewer Co offers drain and pump services, plumbing services, and sewer services in the greater St. Louis area and the Illinois border.
What are the business hours of Superior Sewer Co?
Superior Sewer Co is open Monday through Friday from 8:00 AM to 6:00 PM and closed on weekends and major holidays.
Does Superior Sewer Co offer emergency services?
Yes, Superior Sewer Co provides emergency services as indicated in their additional hours text.
How much does a sewer inspection cost at Superior Sewer Co?
Superior Sewer Co offers sewer inspections for $99 as featured on their website.
What payment methods does Superior Sewer Co accept?
They accept American Express, Cash, Check, Discover, Financing options, MasterCard, and Visa.
What is a sewer scope?
A sewer scope is a comprehensive examination of your sewer lateral line, inspecting from the interior cleanout stack through your home and to the city’s main sewer line connection point.
Can my local municipality cover sewer repair costs?
Municipal coverage for repair costs varies by location and year; it's best to contact your local municipal office before proceeding with major repairs.
Are there other plumbing or sewer service companies near Superior Sewer Co in St. Louis?
Yes, nearby plumbing and sewer companies include Gateway Sewer and Drain and Frey Plumbing Company, which might be helpful for comparisons or additional services.
What other types of businesses are located near Superior Sewer Co?
Nearby businesses include Dust Collector Filters (HVAC services), KhS Global Automotive Solutions (auto repair), and Phantom Screen (retail and mobile phone accessories), offering a range of services customers might find useful.
How can nearby places like Gateway Sewer and Drain help customers visiting Superior Sewer Co?
Customers can explore options by comparing services and products from nearby companies like Gateway Sewer and Drain, which also offers plumbing and construction services, helping them make informed decisions.