Thermo King of Springfield

4.4
302 reviews

About

HVAC ContractorAir Conditioning ContractorHeating ContractorAir Quality Consultant
Thermo King is the world leader in transport temperature control systems for trucks, trailers, buses and rail cars. Thermo King also manufactures auxiliary power units, which dramatically reduce engine idling. As part of Thermo King’s unmatched nationwide dealer network, we provide expert factory-trained service when and where you need it, and a complete line of genuine and competitive parts. Trust us to get you back on the road quickly and keep you up and running.

Location

Thermo King of Springfield
4901 East Kearney St, Springfield, MO
65803, United States

Hours

Reviews

4.4
302 reviews
5 stars
219
4 stars
41
3 stars
12
2 stars
8
1 star
22

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported mixed experiences with service quality, with some praising quick and effective repairs while others expressed frustration over unresolved issues and high costs.

Customer Service

Feedback highlighted a range of customer service experiences, from friendly and professional interactions to complaints about rudeness and poor communication.

Repair Efficiency

Many reviews noted the efficiency of repairs, with several customers appreciating quick turnaround times, although some experienced delays and dissatisfaction with repeated issues.

Pricing Concerns

Several customers mentioned high prices for services, with some feeling that the costs did not match the quality of work received.

Facility Experience

The facility was generally described as clean and comfortable, with a good waiting area, although some customers noted issues with parking availability.
  • JK
    Josh K
    Nov 4, 2025
    1.0
    I had my APU fixed here. Shop then sent over a less than truthful invoice and threw me under the bus. I will not return here again.
  • MM
    Mike
    Oct 18, 2025
    2.0
    I had taken my truck here to get my APU worked on. After being here for about 5 hrs I was finally able to leave. APU was working great , I then get to New Mexico where it is hot outside and the APU is doing the exact same thing it was doing when I had taken it to thermal king. It is not working proper and will now have to sleep in a hot truck for a few days until I get out of CA. If I had my way , I’d get rid of APU and go to EPU or auto re-start. This is ridiculous.
  • AM
    Amin Muuse
    Oct 17, 2025
    1.0
    They know how to make money, put they don't know how to fix it.💯🤐
  • TY
    Tomas Yay
    Oct 17, 2025
    1.0
    They took my money and there's nothing they can do for me. same thing. It’s an APU, It’s not a working You think they would be able to fix it by now but nope. Worst shop I’ve ever seen . I just want my money back and I’ll take it to Dale’s.
  • MS
    Michael Snider
    Sep 8, 2025
    4.0
    Jason on night shift was a great help. The guy’s in the parts and service was up front with me about parts being order and getting my reefer back working. I drove from St.Louis to let them take care of me. Good folks

Frequently Asked Questions About Thermo King of Springfield

What products and services does Thermo King of Springfield offer?

Thermo King of Springfield specializes in transport temperature control systems for trucks, trailers, buses, and rail cars, and manufactures auxiliary power units that reduce engine idling. They provide expert service and a full line of genuine and competitive parts.

What are the operating hours of Thermo King of Springfield?

They are open Monday through Friday from 8:00 AM to midnight, and on Saturday from 8:00 AM to 4:30 PM. They are closed on Sundays.