Mad City Windows & Baths of Springfield

Reviews

• DL

  Darrell Ledenham

  4 days ago
  5.0
  Great company to work with, very punctual and did what they said they would do. We loved working with Jessee our installer. He was so polite and personable. He was sooo thorough and explained every step of the progress. Plan to use them again and they better send Jessee the next time!
• BM

  Brian Maslen

  5 days ago
  5.0
  Mad City rocked this project from start to finish! We couldn't be happier. Justin, our sales rep, was polite and professional getting it started. He took the extra time to make sure everything was exactly what we wanted right down to the details and it never felt like we were talking to a "salesman". We even changed our mind last minute on part of the project and it wasnt an issue in the least. The install was just as good. 2 days start to finish, but Jesse and Seth checked to make sure every detail was perfect along the way. They were very professional, efficient, and more importantly, personable. It really was a pleasure to have these 2 guys in our home and helping make it just a little bit better!
• JA

  James Albers

  Mar 6, 2026
  5.0
  Instillation of our new shower was a pleasant experience. Jesse and Seth were friendly, courteous and efficient. They arrived on time and completed the work in the promised amount of time. They explained the process as they went along in terms we could understand. The completed work looks great.
• KH

  Keith Hawkins

  Mar 3, 2026
  1.0
  We live in the St. Louis area and have a condo in the Ozarks. Mad City was great at communicating at first with several texts back and fourth. We had agreed upon a date that worked for both parties for a window bid. We drove the 2.5 hour to our condo only to be disappointed by Mad City canceling our appointment 50 minutes before it was scheduled by text with no real explanation.
• JL

  Janette Lovelady

  Feb 26, 2026
  4.0
  I had five windows installed, they look beautiful and it seemed much quieter in my home afterwards. The two guys that did the installation were very respectful and cleaned up afterwards. It was a pretty cold morning and the next day when I inspected, I found the caulking around two sets of windows was not sealed properly but I took care of that and am very pleased with them. I did feel they were a bit expensive and if I get other replacement windows, I will definitely get bids for them from other companies. The photo on the Left is my old windows and the Right are the new, I believe they look very nice and keep with the style of this old hkmr.

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