Brand Certified
Pence Heating and Cooling
4.8(167 reviews)
Certified by Pence Heating and Cooling • Feb 22, 2026
Business Details
208 Richardson Street, Smithville, MO
64089, United States
Certified by Pence Heating and Cooling • Feb 22, 2026
(816) 330-0005
Certified by Pence Heating and Cooling • Feb 22, 2026
https://www.penceheatingandcooling.com/
Certified by Pence Heating and Cooling • Feb 22, 2026
About
Certified by Pence Heating and Cooling • Feb 22, 2026
HVAC ContractorAir Conditioning ContractorHeating ContractorAir Quality Consultant
Pence Heating and Cooling provides AC services, heating services, and HVAC services to Clay County, MO, Platte County, MO, Clinton County, MO, and Buchanan County MO, and Johnson County, Kansas. Family/Veteran Owned. Certified HVAC Experts. White-Glove Service.
Details
- Onsite servicesAvailable
Location
Certified by Pence Heating and Cooling • Feb 22, 2026
Hours
Certified by Pence Heating and Cooling • Feb 22, 2026
Reviews
4.8
167 reviews
5 stars
157
4 stars
3
3 stars2
2 stars1
1 star
4
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers consistently praised the professionalism, knowledge, and efficiency of the technicians, highlighting their ability to diagnose and resolve issues quickly.
Responsiveness
The business is noted for its quick response times, often providing same-day service and addressing emergencies promptly.
Customer Satisfaction
Many reviews reflect high levels of customer satisfaction, with clients expressing trust in the company's services and willingness to recommend them to others.
Value for Money
Customers appreciate the fair pricing and transparency in service costs, often noting that they received quality service without hidden fees.
- BHBarbara Huke6 days ago5.0We couldn't resolve the Furnace error codes so the next morning at 8am I called Pence Heating and Cooling and they were out her before 9am. Glad we have someone in town to service our HVAC.
- DMDarryl MattoxFeb 18, 20265.0Great work! Service was excellent. Took the time to do it right.
- GSGary SmallJan 25, 20265.0We had to replace our HVAC on 6-24-25 which failed after12 years. We had Pence replace old unit as they have done our repair in the past the emergency heat was not working so they came out and found a minor problem and had it fixed quickly thanks for you quick service.
- DBDavid BahrJan 22, 20265.0I've been a customer of Pence H&C for over 20 years, and I always receive great service. I would highly recommend Pence H&C
- JCjeannnine CampbellJan 16, 20265.0Came out to check our furnace — tested everything to confirm all working properly. Appreciate the great service!
Frequently Asked Questions About Pence Heating and Cooling
How often should I change my air filters?
Air filters should be changed every 1 to 3 months, depending on factors such as filter type, presence of pets, allergies, and system usage. Regular filter changes are important as clogged filters can impede airflow and decrease system efficiency.
What's the difference between a heat pump and an air conditioner?
While both heat pumps and air conditioners provide cooling, heat pumps offer the additional capability of heating. Heat pumps are an energy-efficient choice for moderate climates, operating year-round by reversing refrigerant flow direction.
Do you offer emergency HVAC repair?
We provide round-the-clock emergency HVAC services to restore your system's functionality as swiftly as possible.
Are there any rebates or financing options available?
We offer various financing plans and can assist you in applying for local utility rebates and federal tax credits for eligible energy-efficient systems.
How much does a service call cost?
Our service call fee is $199 for Smithville, MO, and $209 for areas outside of Smithville.
Do you offer annual maintenance agreements?
We do provide annual maintenance agreements. The pricing begins at $228 and increases based on the number of units serviced.
What areas do you service?
Our service area includes Clay, Platte, Clinton, and Buchanan counties.
Are your technicians certified and insured?
All of our technicians hold EPA certification, and our company is fully insured.
Why is my HVAC system blowing warm air when it should be cooling?
Warm air from your cooling system could be due to several factors, including insufficient refrigerant, a clogged air filter, thermostat malfunctions, or compressor issues. Our technicians can promptly identify and address the problem.
How do I know if it's time to replace my HVAC system?
Indicators that your HVAC system may need replacement include age exceeding 10 years, frequent repair needs, high energy costs, or inconsistent heating/cooling. We offer complimentary assessments and provide unbiased recommendations.
How often should I change my air filters?
Air filters should be changed every 1 to 3 months depending on filter type, pets, allergies, and usage to maintain system efficiency.
What is the difference between a heat pump and an air conditioner?
Heat pumps provide both heating and cooling by reversing refrigerant flow, making them energy-efficient for moderate climates, whereas air conditioners provide cooling only.
Do you offer emergency HVAC repair services?
Yes, emergency HVAC repair services are available round-the-clock to restore your system quickly.
Are financing options or rebates available for HVAC services?
We offer various financing plans and assist with applying for utility rebates and federal tax credits on eligible energy-efficient systems.
What are your service area locations?
We service Clay, Platte, Clinton, and Buchanan counties in Missouri, as well as Johnson County, Kansas.
What are Pence Heating and Cooling LLC's regular business hours?
Our normal operating hours are Monday through Friday from 8:00 AM to 5:00 PM. We are closed on weekends and major holidays; outside hours and weekends are by appointment only.
Are your technicians certified and insured?
All technicians are EPA certified and the company is fully insured to ensure quality service.
Can you explain the service call fee?
The service call fee is $199 within Smithville, MO and $209 for areas outside Smithville.
How can I find Pence Heating and Cooling LLC when visiting Smithville?
Pence Heating and Cooling is located at 225 County Road KK in Smithville, near places like Security Bank of Kansas City and AuBurn Pharmacy which may help guide your visit.
What nearby places can I visit before or after my HVAC service appointment at Pence Heating and Cooling?
You can visit nearby spots such as Scooter's Coffee for a drink, Dray's Dynamite Fireworks for shopping, or the Smithville United Methodist Church for community activities before or after your appointment.
Brand Certified Facts from Pence Heating and Cooling
Pence Heating and Cooling partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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