Tony was very helpful in dealing with everything. We had to go through a service that hired a plumber and we are so happy that they went with Premier. Tony was sympathetic to our situation and did everything he could to get out leak fixed so that we could move on with our lives and stop literally leaking money.
If we have another plumbing job come up in the future then I know who I plan on reaching out to.
RD
Roy Doskal
Sep 11, 2025
5.0
I can’t say enough good things about Tony and Premier Plumbing Services. He lined my sewer lateral so I didn’t have to worry about tearing up the awesome patio I was putting in. He was professional, on time, and explained the process so I felt confident in the decision. Great work, fair pricing, and peace of mind knowing the job was done right. Highly recommend Tony and his team!
– Roy Doskal
DM
Diane Manley
Sep 5, 2025
5.0
Tony and his crew did a great job. Found the problem and resolved it quickly and efficiently. Thank you!
KD
Kathleen Decker
Sep 4, 2025
5.0
I cannot say enough good things about this company! The quality of their work is outstanding. The owner got me on their schedule twice, both with very quick turnaround times while I'm in the process of selling my house, for no other reason than because he is a kind person and has integrity (which speaks volumes these days!). The gentlemen who performed the work were quick, efficient, and also very kind, especially when they had to deliver not-so-great news to me. These guys are top-tier! 10/10!
JH
Jerry Haferkamp
Jul 11, 2025
5.0
Tony and his crew did a great job of locating the problem and making repairs. They also updated the sewer lateral by installing 2 outside clean-outs to make any future issues more accessible. Since I own multiple properties, I put Premier on my phone contacts years ago.
Frequently Asked Questions About Premier Water & Sewer Service
What is hydro jetting, and why is it a more effective way to clear a sewer line clog?
Hydro jetting is a powerful cleaning method that utilizes water pressure ranging from 1500 to 5000 PSI, delivering 5 to 18 gallons per minute to clear sewer line clogs. This technique effectively cuts through roots and debris, providing a thorough cleaning of the pipe. Unlike traditional cabling, which tends to follow the path of least resistance and may only create a small opening in the blockage, hydro jetting cleans, descales, and clears the entire line. This comprehensive cleaning also allows for more accurate video inspection of the pipe, as it exposes the entire surface.
What is water line excavation, and when is it necessary?
Water line excavation is the process of digging trenches to access and repair or replace water supply lines. In some cases, water lines can be pulled under driveways or landscaping to minimize surface damage. This procedure becomes necessary when there are leaks or damage to the existing water service line between the meter and the home, or when new water lines need to be installed. It's an essential solution for addressing issues with the main water supply to a property.
What is trenchless pipe lining, and how does it work?
Trenchless pipe lining is a minimally invasive method used to repair or rehabilitate existing pipes without extensive excavation. The process involves inserting a flexible liner coated with epoxy resin into the damaged pipe. Once in place, the liner hardens, creating a new, durable pipe within the existing one. This method effectively repairs the pipe while minimizing disruption to the surrounding area.
When is trenchless pipe lining a suitable option for repairing pipes?
Trenchless pipe lining is an appropriate solution when pipes have cracks, leaks, or corrosion, but still maintain their overall structural integrity. This method is particularly advantageous in situations where traditional excavation would be challenging, expensive, or potentially damaging to above-ground structures and landscaping. It offers a way to repair pipes while minimizing disruption to the surrounding environment.
What are the advantages of trenchless pipe lining compared to traditional excavation methods?
Trenchless pipe lining offers numerous benefits over traditional excavation methods. These include minimal disruption to landscapes and structures, reduced time and labor requirements, potential cost savings, preservation of existing landscaping, and the ability to perform repairs from the inside without breaking through concrete floors or disturbing existing structures. This method provides an efficient and less invasive alternative to traditional pipe repair techniques.
How long does the trenchless pipe lining process typically take?
The duration of a trenchless pipe lining project varies depending on factors such as pipe accessibility, length, and condition. However, this method is generally faster than traditional excavation techniques. In most cases, trenchless pipe lining projects can be completed within a single day, offering a quicker solution to pipe repair needs.
Is trenchless pipe lining suitable for all types of pipes and pipe materials?
Trenchless pipe lining is compatible with a wide range of pipe types, including cast iron, clay, PVC, and various sizes of sewer and drain lines. However, the suitability of this method depends on the specific circumstances of each case. It is advisable to consult with a professional plumber who specializes in trenchless pipe lining to determine if this solution is appropriate for your particular situation.
Will trenchless pipe lining provide a long-term solution for my pipe problems?
Trenchless pipe lining indeed offers a durable, long-term solution for pipe issues. The epoxy resin liner used in this process effectively creates a new pipe within the existing one, sealing cracks and preventing further damage. When properly installed and maintained, a lined pipe can remain functional for several decades, providing a lasting resolution to pipe problems.
Are there any risks or limitations associated with trenchless pipe lining?
While trenchless pipe lining is generally a safe and effective method, it may not be suitable for pipes that have severely collapsed or are extensively damaged. In such cases, traditional excavation methods might be necessary. To determine the most appropriate solution for your specific situation, it is advisable to consult with an experienced plumber who specializes in trenchless pipe lining techniques.
Are there any warranties or guarantees associated with trenchless pipe lining?
Many reputable plumbing companies offer warranties or guarantees on their trenchless pipe lining services. The specific terms and coverage can vary between providers. It is recommended to discuss warranty options with your chosen plumber before proceeding with the work to understand the extent of protection offered for the trenchless pipe lining service.
What services does Premier Water & Sewer Service specialize in?
They specialize in trenchless pipe lining, sewerline repair, waterline repair, hydrojetting, drain cleaning, sewer inspections, and commercial sewer lining.
What is hydro jetting and why is it effective for clearing sewer line clogs?
Hydro jetting uses high-pressure water (1500 to 5000 PSI) to cut through roots and debris, thoroughly cleaning the pipe and allowing for better video inspection compared to traditional cabling.
When is trenchless pipe lining a good option for pipe repair?
It is suitable when pipes have cracks, leaks, or corrosion but retain structural integrity; it minimizes disruption and is preferable to traditional excavation in many cases.
How long does trenchless pipe lining typically take?
Most trenchless pipe lining projects can be completed within a single day, depending on pipe accessibility, length, and condition.
Does Premier Water & Sewer Service offer emergency services?
Yes, emergency service is available as indicated by their additional hours text.
What are the business hours for Premier Water & Sewer Service?
Monday to Friday from 7:00 AM to 6:00 PM, Saturday from 8:00 AM to 12:00 PM, and closed on Sundays and certain holidays.
In which areas does Premier Water & Sewer Service operate?
They serve St. Charles County, including cities such as Saint Peters, St. Charles, St. Louis, Creve Coeur, University City, Webster Groves, Wentzville, Florissant, Ladue, Chesterfield, O’Fallon, and St. Peters, MO.
What payment options are accepted by Premier Water & Sewer Service?
They accept cash, check, Discover, MasterCard, and Visa.
How can customers benefit from nearby places like Done Right Landscapes or Next Level Paint & Body during their visit?
Customers visiting Premier Water & Sewer Service can conveniently access nearby businesses like Done Right Landscapes for landscaping needs or Next Level Paint & Body for automotive services, making it easier to coordinate multiple errands in one trip.
Are there any recreational or service facilities near Premier Water & Sewer Service?
Yes, nearby you can find Vetta Racquet Sports West, a sports and recreation venue with tennis, pickleball, and racquetball courts, as well as various automotive repair and building supply stores for added convenience.