Business Details
About
Equipment Rental Agency
Sunbelt Rentals is your trusted source for contruction equipment and tool rentals. Whether you're looking for earthmoving equipment for your job site or small tools for your home improvement project, we're fully stocked with thousands of tools and types of construction equipment to outfit you for any job. We offer skidsteers, generators, scissor lifts and more-- all backed by the Sunbelt Promise and our 24/7 customer support. Visit our location in Saint Charles to get help with all of your equipment rental needs today!
Location
Sunbelt Rentals
1300 Charlestown Industrial Drive, Saint Charles, MO
63303, United States
Hours
Reviews
4.8
19 reviews
5 stars
16
4 stars
2
3 stars
1
2 stars0
1 star0
- RBRichard BickelJun 26, 20255.0Great place to rent ! Staff is very friendly.
- ZQzachary quinnSep 12, 20235.0Lots of tools to choose from. Some i didnt even know were made! Friendly staff as well. Very reasonable
- DNDorothy NielsenAug 19, 20225.0I had just dropped my daughter off to go to University in Missouri and I left for home (Canada) My daughter lost a very special necklace and we called to ask to rent a metal detector and if it could be dropped off as she has no vehicle. Clayton was extremely helpful and went out of his way to take the rental to our daughter at the University and helped her find her precious necklace. Cannot be more grateful for the above and beyond service Clayton provided, and for looking out for our girl🥰
- MMMichelle MilzarkAug 3, 20225.0The worker who helped me, Jace couldn't have been more helpful, down to earth or nice. I really did appreciate all of his help(I'm not the easiest customer to deal with, chemo left my brain in a fog, still!) The item I rented worked great. I would recommend this company to everyone and especially this location!! Thanks again for exceptional customer service and your time!
Frequently Asked Questions About Sunbelt Rentals
What do I need to rent a tool?
All you need is your driver’s license or a government-issued photo ID and a credit or debit card to pay for the rental upfront. No extra deposit is required.
Increase your financial flexibility with our Commercial Credit account. Our online application can be completed anytime, from anywhere.
Is a deposit required for a reservation?
For customers without a line of credit, Sunbelt Rentals does not require a deposit to rent tools and equipment. However, you will be asked for payment information when you make your reservation. Your credit or debit card will not be charged for the rental period (one ((1)) day minimum) until you pick up the equipment.
For Credit Customers, we will secure a deposit for your reservation. This deposit will be held within your account until the rental equipment is returned and the contract closed. Apply for a credit account here.
If your project is quick and you only need the equipment for a few hours, Sunbelt Rentals does offer a Rapid Return rate. Return the equipment within four (4) hours of the pickup time and we will refund the difference of the Rapid Return rate. Rates will vary based on product. Call 800-667-9328 if you have any questions.
What if I need to keep my equipment longer?
If you need assistance, please contact the branch of the equipment rental and they can extend the rental for you. When you keep the equipment longer, we will add the additional time and charges to your contract and credit card. Please refer to the rental contract, where the day, week and 4-week rates are shown for each piece of tool and equipment.
Can I return rented equipment at any location?
Typically, equipment should be returned to the same location where you initially rented it. If you need to return it to a different location, please contact the store where you rented the equipment for guidance. It’s advisable to call ahead so we can assist you in finding a convenient alternative location for your return. Your convenience is our priority.
What is the cost for the delivery of equipment to my location?
The delivery charge is calculated based on the category and class of equipment, the location of the rental location, the distance of the project site from the rental location.
Can I get tools and equipment delivered to me?
Yes, Sunbelt Rentals offers convenient delivery options from our extensive network of locations for a reasonable fee. When making a reservation, simply select the delivery option. During the reservation process, you can specify the delivery drop-off date and time, as well as your estimated equipment pickup date. The estimate is for our planning purposes and not a final date.
To initiate our equipment pickup service, you must confirm the end of your rental via the app or by phone. Additionally, if you have specific delivery instructions or prefer a designated contact person for coordination, please include those details when submitting your reservation.
For businesses utilizing a commercial credit account, associated delivery and pickup fees will be reflected in your invoice.
To receive notifications about your delivery, adjust your settings in your account to receive reminders and updates related to your delivery and pickup.
What happens if a tool breaks or quits working while I am renting it?
Sunbelt Rentals inspects and services each piece of equipment prior to each rental and should be in good working order. If you experience problems with the tool while renting it, please go to the specific Equipment Detail page within the reservation to request service. If you need additional assistance, please contact the branch of the equipment rental and they can arrange for next steps or a replacement. If you want to have protection in the event of damage, Sunbelt Rentals offers a Rental Protection Plan (RPP), which can be purchased at the start of your rental.
What identification and payment methods are required to rent a tool at Sunbelt Rentals?
You need a driver's license or government-issued photo ID and a credit or debit card to pay for the rental upfront, with no extra deposit required. Commercial Credit accounts are also available for financial flexibility.
Is a deposit required when reserving equipment at Sunbelt Rentals?
No deposit is required for customers without a line of credit; payment information is collected at reservation but charged at pickup. Credit customers have a deposit held on account until equipment is returned.
Can I extend the rental period if I need equipment for longer than planned?
Yes, contact the rental branch to extend your rental. Additional charges for the extra time will be added to your contract and credit card.
Can I return rented equipment to a different Sunbelt Rentals location?
Equipment should normally be returned to the original rental location. For different returns, contact your rental store for assistance to find a convenient alternative.
What delivery options does Sunbelt Rentals offer for my equipment rental?
Sunbelt Rentals offers delivery to your location for a reasonable fee, which you can specify at reservation time including drop-off date/time and delivery instructions.
What should I do if a rental tool breaks or stops working during my rental period?
If a tool malfunctions, request service via your reservation's Equipment Detail page or contact the rental branch for assistance, replacement, or repair. Rental Protection Plan (RPP) is available for damage coverage.
What are the operating hours for Sunbelt Rentals in Saint Charles, MO?
Sunbelt Rentals is open Monday through Friday from 7:00 AM to 5:00 PM, Saturday from 7:00 AM to 11:00 AM, and closed on Sundays.
How can I get to Sunbelt Rentals if I'm visiting Lee Spring nearby?
If visiting Lee Spring, you can conveniently access Sunbelt Rentals nearby at 1300 Charlestown Industrial Drive for your equipment rental needs. Its proximity makes it easy to combine visits to both businesses.
Are there automotive services near Sunbelt Rentals if I need vehicle maintenance?
Yes, nearby places like Mighty Auto Parts, Don's Auto Service, and Excel Auto Body offer automotive parts, repair, and maintenance services convenient for customers visiting Sunbelt Rentals.
What nearby entertainment options are there if I want to visit after renting from Sunbelt Rentals?
After renting equipment, you can visit the nearby Adrenaline Zone amusement park for some fun and relaxation.