Customers consistently praised the technicians for being professional, courteous, and knowledgeable.
Communication
Many reviews highlighted excellent communication regarding scheduling, job details, and pricing.
Quality of Work
The quality of work performed by Epic Plumbing was frequently noted as high, with many customers expressing satisfaction with the results.
Pricing Concerns
Some customers felt that the pricing was higher than expected, particularly regarding additional costs that arose during service.
Customer Service
Overall, customers reported positive experiences with customer service, often mentioning the responsiveness and helpfulness of the staff.
KB
Kat Blum
Jan 5, 2026
5.0
Harley was very quick & efficient! I appreciate all your help.
KC
Kris Carrell
Dec 25, 2025
5.0
We've had Epic Plumbing do several projects for our family, and have an an excellent experience each time. The plumbers are kind, professional, and know what they are doing. They keep us informed of arrival, and do a great job for a reasonable price. We highly recommend them!
SW
Steve Wollard
Dec 17, 2025
3.0
Was very pleased with quick response and work done. But job was bided four hours. Job was done and hour and 45 minutes. I think job was over bided . But thank you for Quick response and service
DD
Dawn Depue
Dec 17, 2025
5.0
Very pleased with our visits from Bill. He was kind and patient as I was caring for my 9mo grandson. He answered my questions and completed the work right away.
Updating to add our service from Blake. He was courteous and respectful in replacing our water heater. We are very pleased.
JJ
John Jarrett
Dec 12, 2025
5.0
Tighting the packing nut to stop leaking, saving the existing cut off and leaving it in the system as a non working cut cut off. Bill then installed a 1/4 turn ball valve higher up from the floor.
Good job Bill !
Frequently Asked Questions About Epic Plumbing LLC
Are you local plumbers in the Lee's Summit area?
Indeed, Lee's Summit falls within our service area. Our base of operations is in Pleasant Hill. If you're in need of local plumbing services, we encourage you to contact us.
Do you do sewer repair in Lee's Summit?
Absolutely. We provide sewer repair services in Lee's Summit. Additionally, we offer water line repair services in the area.
Do you do water heater replacement in Lee's Summit?
Certainly, we offer water heater replacement services. It's worth noting that, according to Forbes, a well-maintained tankless water heater typically lasts about 20 years, while traditional water heaters generally have a lifespan of 10 to 15 years. If your water heater is nearing the end of its life, we're here to assist you.
How often should a septic tank be pumped?
Based on our professional experience, we recommend pumping septic tanks every two to three years. This frequency helps maintain optimal system function and minimizes the need for septic tank repairs.
What should homeowners do if they suspect their septic system is failing or experiencing issues?
We advise homeowners to contact Epic Plumbing LLC promptly to schedule an assessment. Our team of experts will evaluate the situation and provide the most suitable solution for septic system maintenance or any necessary sewer repair services.
What plumbing services does Epic Plumbing LLC offer?
Epic Plumbing LLC provides residential and commercial plumbing services, including sewer & water line repairs, water heater replacements, water softeners installations, and gas line installations.
Where is Epic Plumbing LLC located?
Epic Plumbing LLC is located at 1013 7 Highway, Pleasant Hill, MO 64080, USA.
What are the operating hours of Epic Plumbing LLC?
Epic Plumbing LLC operates Monday through Friday from 8:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
How can I contact Epic Plumbing LLC for services or inquiries?
You can contact Epic Plumbing LLC by phone at +1 816-249-2538 or +1 816-332-2921, or via email at epicplumbingoffice@gmail.com.
Which payment methods are accepted at Epic Plumbing LLC?
Epic Plumbing LLC accepts American Express, Cash, Check, Discover, Financing options, Mastercard, and Visa.
What brands does Epic Plumbing LLC work with?
Epic Plumbing LLC works with brands such as AO Smith, Toto, Moen, and Kohler.
Does Epic Plumbing LLC have an online presence on social media?
Yes, Epic Plumbing LLC is on Facebook at https://www.facebook.com/1469121530057011, Instagram with the handle @epicplumbingoffice, and Twitter @EpicPlumbingllc.
What attractions or places are near Epic Plumbing LLC?
Nearby places include Snow Blitz - Pleasant Hill (a fast food restaurant), Welcome Home (a furniture store), and Yummy’s Donut Palace (a dessert and donut restaurant), which customers might visit before or after appointments.
Are there convenient dining options near Epic Plumbing LLC?
Yes, customers can enjoy dining at nearby spots like Snow Blitz - Pleasant Hill for fast food, Yummy’s Donut Palace for desserts and donuts, and Amazing Cake bakery.
What services or amenities are available near Epic Plumbing LLC that might be helpful to customers?
Nearby amenities include Leben Securities for automotive repair, Voila Nails and Spa for beauty services, and Cass County Public Library Pleasant Hill Branch for library resources.