Technicians consistently demonstrated professionalism, knowledge, and courtesy during service calls.
Customer Service
Customers appreciated the responsive communication and willingness to address concerns.
Quality of Work
The quality of plumbing work was frequently praised, with many customers expressing satisfaction with the results.
Timeliness
Many reviews highlighted the promptness of service, with technicians arriving on time and completing jobs efficiently.
Pricing
While most found the pricing reasonable, there were some concerns about communication regarding costs and upselling.
AM
Alex Miller
4 days ago
5.0
They were great! Curtis and Rob were excellent, walked us through everything they were doing, explained the 'why' of each part they did in an easy to understand way, were unobtrusive, and worked within budget. They stuck to the original quote and went above and beyond with service. I got a lot of quotes from different local plumbers for the same job: Quality Plumbing was not only the lowest, but they stuck to it, and did exceptional work. This was a big expense for us, and I feel like I got every pennys worth and then some. Literally cannot recommend them enough!
ST
Sean Thoe
6 days ago
5.0
Excellent and prompt service. We had a last minute issue with our fireplace gas line. They were very quick to get out to analyze the issue and came up with an acceptable action plan. Everything went as they explained it would. We would definitely recommend Quality Plumbing!
CA
CB Aloot
Dec 30, 2025
5.0
Brian did an outstanding job in fixing my leaky faucet. He's and educator as well and taught me a lot tips to better care for my plumbing system. Very friendly and professional. Really knows his trade. His service charge was reasonable but the cost of materials was pretty high.
TP
Troy Parks
Dec 22, 2025
5.0
Quality Plumbing came out for an emergency sewer issue and did an excellent job. They quickly fixed a blockage in our sewer line, replaced a section of the line, and added a sewer cleanout in the yard. The plumber was responsive, on time, and explained everything clearly during a stressful situation. The work was done efficiently and the yard was left clean. Very professional, high-quality work. I would absolutely recommend Quality Plumbing.
TW
Tera West
Dec 12, 2025
3.0
First off, my service tech Josh did a great job once he was able to start my job.
We called for service on December 11th due to our water heater going out. We were quoted a price and installation could happen the next day. When scheduling, the two ladies we spoke with were told twice we needed a propane water heater. These ladies confirmed they understood we needed a propane unit by repeating the order back.
When Josh arrived on installation day, I asked him if he knew he was installing a propane tank. He did not. He reread the work order that only read "gas" not propane.
Needless to say there was frustration with all parties. Josh immediately called his service manager. Another unit was delivered to my house one hour later. Josh completed the install. All was good.
Josh was very kind and took the time to answer my questions. I am giving him a 5 star rating but only a 2.5 star to the ladies who completed the work order.
Thank you Josh for helping. Thank you QP for getting us on the schedule so quickly however may I suggest you implement a different notification system for those of us requiring propane use materials.
Frequently Asked Questions About Quality Plumbing Inc
What services does Quality Plumbing Inc provide?
Quality Plumbing Inc offers plumbing services in Kansas City and the surrounding areas since 1983.
Where is Quality Plumbing Inc located?
Quality Plumbing Inc is located at 1731 Howell St, North Kansas City, MO 64116, USA.
What are the operating hours of Quality Plumbing Inc?
Quality Plumbing Inc operates 24 hours a day, 7 days a week, with continuous availability from Monday to Sunday.
How can I contact Quality Plumbing Inc?
You can contact Quality Plumbing Inc by phone at +1 816-472-4994 or via email at plumbing@qualityplumbing.com.
Does Quality Plumbing Inc have an online booking option?
Yes, you can book services online at https://qualityplumbing.com/book/.
What is the website for Quality Plumbing Inc?
The website is https://qualityplumbing.com/.
Can you tell me about nearby points of interest to Quality Plumbing Inc?
Nearby places include North Kansas City Fire Department, Compass Glass Inc, and Underground Airsoft, which might be useful for directions or combined visits.
How might the North Kansas City Fire Department be useful when visiting Quality Plumbing Inc?
The North Kansas City Fire Department is close by and can serve as a landmark to help customers locate Quality Plumbing Inc easily.
What entertainment options are near Quality Plumbing Inc for customers?
Customers can visit nearby venues like AMF bowling alley and Finnigan's Hall event space before or after their appointments.
Are there any automotive services near Quality Plumbing Inc?
Yes, adjacent services include Tallant's Hot Rod Shop, Tallant's Auto Body, and Compass Glass Inc for various automotive repairs.