Quality Plumbing Inc

Reviews

• TW

  Tera West

  1 day ago
  3.0
  First off, my service tech Josh did a great job once he was able to start my job. We called for service on December 11th due to our water heater going out. We were quoted a price and installation could happen the next day. When scheduling, the two ladies we spoke with were told twice we needed a propane water heater. These ladies confirmed they understood we needed a propane unit by repeating the order back. When Josh arrived on installation day, I asked him if he knew he was installing a propane tank. He did not. He reread the work order that only read "gas" not propane. Needless to say there was frustration with all parties. Josh immediately called his service manager. Another unit was delivered to my house one hour later. Josh completed the install. All was good. Josh was very kind and took the time to answer my questions. I am giving him a 5 star rating but only a 2.5 star to the ladies who completed the work order. Thank you Josh for helping. Thank you QP for getting us on the schedule so quickly however may I suggest you implement a different notification system for those of us requiring propane use materials.
• SB

  Shannon Bradley

  3 days ago
  5.0
  We had a clogged sewer line and called Quality Plumbing. Chad was able to get to us the same day and solve the problem! Our home is set up such that he didn't even need to come in our home - it was all done in the garage. They communicated well, including a text message when Chad was dispatched and follow-up texts to ensure our complete satisfaction. The cost was reasonable and Chad was excellent. He was profession, friendly, and engaged me at the same level I engaged him - answering all of my questions when I asked them. Chad and I even discovered that we have so much in common - including our personal networks overlapping. Most importantly, he solved our issue! Thank you to Quality Plumbing and Chad for their timely help!
• EM

  Emily Martinez

  Nov 29, 2025
  5.0
  Quality Plumbing is a great company to work with. Patrick did a wonderful job installing a new water heater for us. He made sure everything was up to code and safe. He was super friendly and explained general maintenance to take care of the water heater. Highly suggest this company.
• JK

  jane Kresl

  Nov 28, 2025
  5.0
  Brett White was here on time the night before Thanksgiving for a backed up kitchen sink, he was professional and friendly. He cleared the line in record time talk about having something to be “Thankful for”
• TH

  Tiffany Hammett

  Nov 12, 2025
  5.0
  I wanted to write and give an enormous thanks to Clayton. I live in Kck in an apartment complex that had some emergency plumbing issues. He got here around 7pm and didn’t leave until almost 11:30pm. He worked so hard, and meticulously getting to the cause of the problem. His patience and problem solving skills kept me hopeful that the all issues would get resolved. He kept having to go back and forth for tools, plus checking the apartment next door that had the same backup. The best part about it all not only did he resolve the problem, he had a great attitude the whole time. Never getting frustrated , always remained professional and courteous. Hard work late in the night is not fun for anyone. He went the extra mile to give the best plumbing service you could ever ask for. He had great communication, so knowledgeable on all questions I had. When you think about top tier A+ service Clayton is a prime example. You have an amazing employee and he’s such a great reflection of what your company has to offer.

Frequently Asked Questions About Quality Plumbing Inc