Business Details
About
Disaster RecoveryFire & Water Damage RestorationFire Disaster RecoveryFlood Disaster RecoveryWater Damage RestorationMold RemovalBuilding Restoration Service
We are FIRST ONSITE, a leading disaster restoration and property reconstruction company serving North America and beyond. We offer comprehensive, coast-to-coast coverage and service across all 50 United States and Canada, with the equipment, technology and expertise to respond to disasters of all kinds. We’re proud to provide expert planning, remediation, restoration and reconstruction services for essential industries of every kind: including healthcare, education, retail, residential and more.
24/7 Emergency Response, No Matter What
In an emergency, every second counts, so our team of professionals is always ready to rapidly respond. With 24/7 emergency service, 365 days a year, your call for help is our call to action. Our speed and efficiency is paired with an unwavering commitment to safety, so we can reduce business interruption and downtime, while getting you back to normalcy as quickly as possible.
Personalized Service Meets National Resources
Our client partners experience the best of both worlds when they team up with us: direct, local service and a fully customized approach, backed by the power of our national-scale resources. Our team’s unique scalability and robust offerings means we can power our partners through any challenge that come your way—whenever, wherever and whatever it takes.
Our Human-Powered Difference
Our speed, scope and scale are unmatched, but it’s our people that make the real difference—we like to call it our human-power. Our company is purpose-driven and values-led, and that comes through in how we work with you and with one another. As your dedicated partner, we’re committed to going the extra mile to provide the best possible service. Acting with urgency and accountability, our team of professionals is dedicated to doing the right thing, always. It’s our goal to be so responsive, capable, efficient and supportive that we are the only partner our clients ever need.
Together, we will help you Restore, Rebuild and Rise.
Location
FIRST ONSITE Property Restoration
2685 Metro Blvd, Maryland Heights, MO
63043, United States
Hours
Reviews
3.8
50 reviews
5 stars
34
4 stars0
3 stars
2
2 stars0
1 star
14
- WLWilliam lyOct 24, 20251.0What could have been a smaller repair turned into a much bigger mess that affected multiple apartments, including mine. First Onsite failed to properly secure a tarp on the roof, which caused even more rainwater to leak into the property where I live and damaged apartments further. Communication was slow. There was a lot of confusion about when repairs would happen and how long it would take. The situation dragged on much longer than necessary because of poor planning and lack of follow-up. Overall, I would not recommend First Onsite based on this experience. If you’re looking for a company that communicates well and takes responsibility for protecting your property, I’d look elsewhere.
- CLCindy “Cindy from the Lou”Oct 12, 20255.0Ken Fahey was incredible. He is responsive, listens, explains things in a way that the customer understands, he is open to feedback, he collaborates with the customer, and it is obvious he cares about us - his customers. Steve Becker from the Contents Division was also a saint. He came into our lives at a terrible time and no matter how many times we asked the same question he patiently and professionally answered them. He checked in on us, came out multiple times to guide us through the process, and make sure that things were moving forward. Steve was compassionate, the consummate professional, and a great asset to us getting our lives back after this disaster.
- LCLisa CeddiaSep 24, 20251.0First On Site came at the request of our insurance company to give an estimate for water damage that had already been mitigated. When I called to schedule, the company was not longer willing to do the repairs. Regardless of that, the person who finally reached out to me after a week was incredibly rude and told me good luck very sarcastically- completely unhelpful and unprofessional.
- SDSahar DorrisJul 22, 20255.0I had the privilege of working with an exceptionally professional team during the renovation of my home. Their approach was characterized by a high degree of care, professionalism, and prompt responsiveness. I would like to particularly commend Mary for her outstanding contributions. I am sincerely grateful to the entire team for their exceptional service.
- ABAlex BaurJun 27, 20255.0First Onsite did an exemplary job of repairing my kitchen after an appliance leak. Micah Jacquemin and his team worked swiftly and diligently to get the project finished for me with many obstacles arising, but all were taken care of. I appreciate all of their hard work and professionalism.
Frequently Asked Questions About FIRST ONSITE Property Restoration
What services does FIRST ONSITE Property Restoration provide?
FIRST ONSITE offers comprehensive disaster restoration and property reconstruction services, including fire and water damage restoration, mold removal, and storm restoration across North America.
Is FIRST ONSITE available for emergency restoration services?
Yes, FIRST ONSITE provides 24/7 emergency response services every day of the year to rapidly assist with disaster restoration needs.
Where is FIRST ONSITE Property Restoration located?
The business is located at 2685 Metro Blvd, Maryland Heights, MO 63043, USA.
What are the regular working hours of FIRST ONSITE Property Restoration's administration office?
The administration office is generally open 24 hours but is closed on evenings and weekends; however, emergency services are available 24/7 all year round.
How can I contact FIRST ONSITE Property Restoration?
You can contact them by phone at +1 314-772-9010 or visit their website at https://firstonsite.com/locations/view/us/mo/maryland-heights/2685-metro-blvd.
What industries does FIRST ONSITE serve?
They provide restoration services for various essential industries including healthcare, education, retail, residential, and more.
How does FIRST ONSITE support its clients during restoration projects?
They combine personalized local service with national resources, focusing on speed, safety, and minimizing business interruption to get clients back to normal quickly.
Are there nearby fitness centers or gyms near FIRST ONSITE in Maryland Heights?
Yes, nearby fitness options include Gateway Gymnastics, Olympia Gymnastic Training Centers, and Team Central Gymnastics Academy, which customers might visit before or after restoration appointments.
What corporate offices are located near FIRST ONSITE Property Restoration?
Nearby corporate offices include CATCO Inc., Associated Couriers, and Accurate Mechanical Contractors, which may be useful points of contact or businesses in the local community.
Are there printing or professional services close to FIRST ONSITE?
Yes, several printing and professional service providers including Hot Copy, River City Litho, Jet Envelope, and Managed Print Solutions are nearby for customers who might need related services.