Business Details
About
HVAC Contractor
Hales Heating & Cooling provides residential and commercial heating, cooling, and indoor air quality services to the Northland of Kansas City.
Location
Hours
Reviews
4.9
950 reviews
5 stars
904
4 stars
27
3 stars4
2 stars2
1 star13
What are people saying?
AI-generated from recent customer reviews
Professionalism
Technicians are consistently described as professional, knowledgeable, and courteous.
Customer Service
Customers appreciate the friendly and responsive service, often highlighting effective communication and thorough explanations.
Dependability
The business is noted for being reliable, with many customers expressing satisfaction with timely arrivals and consistent quality of work.
Technical Expertise
Technicians demonstrate strong problem-solving skills and provide valuable maintenance tips, earning high recommendations from customers.
Mixed Experiences
While most feedback is positive, there are some concerns regarding installation issues and service follow-ups.
- CRCody Ryan3 days ago1.0The guy in the red service pick up drives like an idiot on the highway
- LMLenore Mullikin4 days ago5.0As usual, Drew did an awesome job. Very efficient and knowledgeable about his job. Always a pleasure. Keep up the great work Drew.
- BCBrett ClineJan 5, 20265.0Good work and great Carrier products. We are very pleased with our new furnace and straightforward process that allowed us to obtain it. The installers were friendly and wanted to do a good job
- RKRon KochanowiczDec 18, 20255.0My heat pump wasn't defrosting. Seems the after-market board was either not programmed properly or the defrost cycle was set too long. Josh was thorough and inspected the heat pump. Josh dropped it to ever 30 mins. He and Chris are good HVAC dudes. Highly recommend.
- DWDarrell WolfDec 17, 20255.0arrived at designated time, the maintaince checks were thorough with explanations as they were done, acted professional, but friendly also, answered all my questions. showed possible weak points to monitor. very satisfied with "Drew Sharp". would have no problems recommending him for service.
Frequently Asked Questions About Hale's Heating & Cooling
What types of heating and cooling services does Hale's Heating & Cooling provide?
Hale's Heating & Cooling offers residential and commercial heating, cooling, indoor air quality services, including heating repair, installation, ductless HVAC, heat pumps, air conditioning installation, repair, maintenance, water heaters, and Wi-Fi thermostats.
Where is Hale's Heating & Cooling located?
Hale's Heating & Cooling is located at 2109 Kara Ct, Liberty, MO 64068, USA.
What are the regular business hours for Hale's Heating & Cooling?
The regular business hours are Monday through Friday from 8:00 AM to 4:30 PM. The company is closed on Saturdays and Sundays.
Does Hale's Heating & Cooling offer emergency services?
Yes, they provide 24/7 emergency service to customers.
What payment options does Hale's Heating & Cooling accept?
They accept American Express, Cash, Check, Discover, Financing, MasterCard, and Visa as payment methods.
What brands does Hale's Heating & Cooling work with?
They work with the Carrier brand for heating and cooling systems.
In which cities does Hale's Heating & Cooling provide service?
They serve multiple areas including Kansas City, Liberty, Pleasant Valley, Parkville, Kearney, Smithville, Excelsior Springs, Gladstone, and Claycomo in Missouri.
Are there any nearby places that customers can visit after a service call at Hale's Heating & Cooling?
Yes, customers can visit Miller's Kampark, an RV park and campground nearby, or The Warehouse Sports Cards for a hobby shopping experience.
What nearby stores can customers stop by for electrical or building supplies?
Nearby stores include City Electric Supply Liberty and Western Extralite, both offering electrical supplies and building materials.
Are there local automotive repair shops near Hale's Heating & Cooling?
Yes, nearby automotive repair options include Quality Auto Shop, MD Auto Repair, Intoxalock Ignition Interlock, and Steve's Auto Repair.