Business Details
About
HVAC Contractor
Hales Heating & Cooling provides residential and commercial heating, cooling, and indoor air quality services to the Northland of Kansas City.
Location
Hours
Reviews
4.9
936 reviews
5 stars
891
4 stars
27
3 stars4
2 stars2
1 star12
What are people saying?
AI-generated from recent customer reviews
Customer Service
Technicians are consistently described as friendly, professional, and knowledgeable, providing excellent customer service.
Communication
Customers appreciated timely communication regarding appointments and updates on service.
Technical Expertise
Technicians demonstrated strong technical skills, effectively diagnosing and resolving HVAC issues.
Punctuality
Many reviews highlight the punctuality of technicians, arriving on time for scheduled appointments.
Installation Quality
Installation services received mixed feedback; while many were satisfied, some reported issues with installation quality.
- JMJohnnie MatthewsNov 11, 20255.0Drew called to let me know he was on the way and arrived on time. He answered my questions then got to work. He was very knowledgeable, kind and professional.
- DMDan McGeeNov 8, 20255.0Great experience. I called, they got Drew right in it and the problem was solved quick. Drew was polite and explained the problem and how to get it solved without trying to sell me a bunch of bs. Definitely recommend Hale's ...
- TSTerri StarkNov 4, 20254.0Drew got our furnace up and running again. He is very professional and is knowledgeable on the system. He provided me with info on options for future repairs if needed. Good job Drew and thank you!
- RPRenia PavlonnisOct 29, 20255.0Drew at Hale's Heating and Cooling was very prompt and professional. Drew very knowledgeable with all of the questions we asked him. We have been dealing with Hale's heating and Cooling for many years and will continue to do so. Great company.
- MSmark sublettOct 27, 20255.0Gary was very informative in which units would be good for our house and the advantages of each one. The technicians Todd and Joe were very thorough and courteous and answered any questions I had. I dealt with Todd the majority of the time and he was professional from start to finish. Customers who have them will be in good hands.
Frequently Asked Questions About Hale's Heating & Cooling
What types of heating and cooling services does Hale's Heating & Cooling provide?
Hale's Heating & Cooling offers residential and commercial heating, cooling, indoor air quality services, including heating repair, installation, ductless HVAC, heat pumps, air conditioning installation, repair, maintenance, water heaters, and Wi-Fi thermostats.
Where is Hale's Heating & Cooling located?
Hale's Heating & Cooling is located at 2109 Kara Ct, Liberty, MO 64068, USA.
What are the regular business hours for Hale's Heating & Cooling?
The regular business hours are Monday through Friday from 8:00 AM to 4:30 PM. The company is closed on Saturdays and Sundays.
Does Hale's Heating & Cooling offer emergency services?
Yes, they provide 24/7 emergency service to customers.
What payment options does Hale's Heating & Cooling accept?
They accept American Express, Cash, Check, Discover, Financing, MasterCard, and Visa as payment methods.
What brands does Hale's Heating & Cooling work with?
They work with the Carrier brand for heating and cooling systems.
In which cities does Hale's Heating & Cooling provide service?
They serve multiple areas including Kansas City, Liberty, Pleasant Valley, Parkville, Kearney, Smithville, Excelsior Springs, Gladstone, and Claycomo in Missouri.
Are there any nearby places that customers can visit after a service call at Hale's Heating & Cooling?
Yes, customers can visit Miller's Kampark, an RV park and campground nearby, or The Warehouse Sports Cards for a hobby shopping experience.
What nearby stores can customers stop by for electrical or building supplies?
Nearby stores include City Electric Supply Liberty and Western Extralite, both offering electrical supplies and building materials.
Are there local automotive repair shops near Hale's Heating & Cooling?
Yes, nearby automotive repair options include Quality Auto Shop, MD Auto Repair, Intoxalock Ignition Interlock, and Steve's Auto Repair.