This profile is uncertified and using publicly sourced data
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Business Details
About
Flooring StoreCabinet MakerCarpet StoreFlooring ContractorTile Contractor
Our ability to source products allows us the opportunity to pass huge savings to our customers. All of our products are available for a limited time and sell out quickly. So come visit us often to check out our latest specials and price reductions.
Factory Surplus is a discount flooring and tile retailer with stores in North Kansas City and South Kansas City. Factory Surplus sells tile, laminate, vinyl, carpet tile, unfinished cabinets, made to order custom finished cabinets, and flooring installation materials. We also sell hardwood in un-finished, pre-finished, and engineered. We have the largest selection of floor and wall tile in Kansas City.
Location
Hours
Monday8:30 AM - 6:00 PM
Tuesday8:30 AM - 6:00 PM
Wednesday8:30 AM - 6:00 PM
Thursday8:30 AM - 6:00 PM
Friday8:30 AM - 6:00 PM
Saturday8:30 AM - 4:00 PM
SundayClosed
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.