Zoom Drain

4.8
209 reviews

About

PlumberSewer & Drain CleaningEmergency PlumbersDrainage ServiceSeptic System ServiceWater Heater Service
A clogged-up drain is every homeowner’s nightmare. The thought of a sink overflowing or sewage backing out of a toilet can give anyone shivers. Who can you call when you need help with a problematic drain or sewer line – and fast? Zoom Drain of Kansas City, of course! We are the trusted team of drain and sewer service experts in Kansas City, Overland Park and the surrounding areas for residential, commercial and industrial properties. Our highly trained team is equipped with top-grade tools of the trade and leading industry knowledge so we can tackle anything that slows down your drainage system. Whether you live in a multi-story townhouse or an expansive ranch home, Zoom Drain of Kansas City can handle all your sewer and drain needs.

Location

Zoom Drain
5600 NE Antioch Rd,, Kansas City, MO
64119, United States

Hours

Reviews

4.8
209 reviews
5 stars
192
4 stars
7
3 stars
2
2 stars
0
1 star
8

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the professionalism and friendliness of the technicians, highlighting their thoroughness and willingness to explain issues.

Response Time

Several reviews noted the quick response times for service appointments, with many customers appreciating same-day service.

Quality of Work

While many customers reported satisfactory work, there were significant complaints about incomplete jobs and poor follow-up on promised services.

Pricing

Customers generally found the pricing to be reasonable, though some expressed concerns about being charged for unnecessary work.

Communication Issues

Multiple reviews mentioned difficulties in communication, including lack of follow-up and being 'ghosted' after service.
  • RR
    Richard
    2 days ago
    5.0
    Robert, the technician, came and helped me with my kitchen sink. He was courteous, knowledgeable, and punctual. He identified the issue and did a pipe replacement to fix a dramatic clog. I would recommend Zoom plumbing to anyone who has a plumbing issue.
  • JC
    Jordan Cucchiara
    3 days ago
    5.0
    We could not rave more about Zoom Drain! My husband and I had a horrible back up in our basement. Believing we just needing a quick fix of our septic tank being pumped, we originally had another company come out to help out. They came our three times, each time with absolutely no solution, no information, and an unhelpful attitude. At this point we decided to try a different company, which is how we ended up with Zoom Drain. The very first visit out the GM, Derek, came out and absolutely blew our minds with the information and helpfulness he provided. Though he was delivering bad news that it won’t be a quick fix, we felt so much better and taken care of. We ended up with multiple pipes fixed, a new hot water heater, our yard dug and then fixed beautifully, a clean out added, and our septic tank pumped all by our tech Jacob. He did an amazing job and was also very knowledgeable. This all with a price that was reasonable. They never once made us feel forced into getting something done that we weren’t sure about but were always upfront and honest about our situation. I cannot thank Zoom Drain enough for all the work put in and making us feel at ease through the process. They definitely helped relieve a lot of potential stress. I truthfully cannot recommend them enough.
  • RF
    Robert Fast
    Nov 6, 2025
    5.0
    Called them about a clogged landscaping drain. No one else would consider it. Zoom did it quickly & easily. Amazingly friendly folks w/ work done at reasonable price. Highly recommend for any of your plumbing needs.
  • JG
    Jarrett Griffin
    Oct 30, 2025
    5.0
    Derek came out and provided excellent service, excellent solutions, And added in details to help prolong the longevity of my system. 10 out of 10 do Recommend!
  • BE
    brock edwards
    Oct 28, 2025
    5.0
    Quick, reliable service for having our septic tank pumped. Will definitely recommend!

Frequently Asked Questions About Zoom Drain

What services does Zoom Drain offer?

Zoom Drain provides drain and sewer services including cleaning and repairs for residential, commercial, and industrial properties.

Which areas does Zoom Drain serve?

Zoom Drain serves Kansas City, KS and MO, Liberty, MO, Parkville, MO, North Kansas City, MO, Overland Park, KS, Lee's Summit, MO, Independence, MO, Raytown, MO, Blue Springs, MO, Shawnee, KS, Merriam, KS, Olathe, KS, and Smithville, MO.