True Blue Plumbing is a family owned and operated professional plumbing service company. We provide only the highest quality of craftsmanship at competitive pricing and are fully licensed, insured, and bonded. All True Blue Plumbing work is backed by satisfaction guaranteed.
The True Blue Plumbing team can fully service your plumbing needs, no matter the size or scope of the issue. We make our premier plumbing services reliable and affordable for everyone in the community. Here at True Blue Plumbing, we understand times are tough. That is why we will work with you to find something that fits your needs and budget. Our services include water heaters, tankless water heaters, drain cleaning, and many more.
Many customers expressed dissatisfaction with unexpected price increases and perceived overcharging for services.
Service Quality
While some technicians received praise for their professionalism and expertise, others were criticized for poor workmanship and lack of follow-through.
Communication Problems
Numerous reviews highlighted issues with communication, including missed appointments, lack of follow-up, and difficulty reaching customer service.
Customer Trust
Several customers reported feeling misled or scammed, leading to a significant loss of trust in the company.
Timeliness
There were multiple complaints about technicians being late or not showing up at all for scheduled appointments.
SL
Sunni Delight Long
Nov 4, 2025
4.0
True Blue Plumbing came and installed my hot water heater back in 2022 and did an amazing job. A few weeks ago I had some leakage from the area and thought it might be an issue. However I think it was so blockage with my furnace. Devin came out and cleaned it for me so far I’ve not had any issues. Fingers crossed it stays that way.
JK
Jade Kerr
Oct 12, 2025
1.0
Feels like I got ripped off by professionals.
Estimate was $2500. In the end I was charged $4000. This review is based exclusively on that. Either blatantly bait and switch pricing, or just that bad at estimating. Either way, it was 60% higher than the estimate. They called to check in$500 at a time, 3 times, so it crept up. I wanted to fire them over cost increase, but I had sunk $3000 into it before the second increase.
Hire someone else.
RP
Ryan Pigg
Aug 28, 2025
5.0
I have had Devin come out a couple times for service on our house. He has been fantastic both times. Very helpful in answering my questions, providing advice without the salesy approach many other companies seem to have made standard. I trust his guidance and he has done great work that holds up.
EP
Evan Pennington
Aug 22, 2025
5.0
Devin had the expertise to find the most efficient and cost effective solution for our sink issue, and after a competitor quoted us at over 3x the price! Glad we gave these folks a call, and we’ll know who to call the next time we need a plumber!
CS
Christine Stephens
Jun 26, 2025
5.0
As most plumbing issues, I considered mine an "emergency". Thankfully, Devin & Robbie arrived within 24 hrs! Devin explained every step to me before proceeding to rectify. They worked efficiently, professionally, courteously. I truly felt that I was in "good hands". I recommend True Blue Plumbing as a plumbing company that has exceptional service as their first priority.
Frequently Asked Questions About True Blue Plumbing LLC
What types of plumbing services does True Blue Plumbing LLC offer?
True Blue Plumbing LLC offers services including water heaters, tankless water heaters, drain cleaning, leak detection, flood control equipment, water purification equipment, and emergency plumbing services.
What are the operating hours of True Blue Plumbing LLC?
True Blue Plumbing LLC is open Monday through Friday from 7:30 AM to 7:00 PM, and Saturday from 8:00 AM to 5:00 PM. The business is closed on Sundays.
Is True Blue Plumbing LLC licensed and insured?
Yes, True Blue Plumbing LLC is fully licensed, insured, and bonded to ensure quality and trust in their services.
What payment methods are accepted at True Blue Plumbing LLC?
They accept American Express, Cash, Check, Discover, Financing, MasterCard, and Visa for payments.
Does True Blue Plumbing LLC require appointments for service?
Yes, they require appointments for their services and also offer onsite services.
How can I contact True Blue Plumbing LLC?
You can reach True Blue Plumbing LLC by phone at +1 816-628-2583 or by email at trueblueplumbing18@gmail.com or info@trueblueplumbingkc.com.
Where is True Blue Plumbing LLC located?
True Blue Plumbing LLC is located at 3519 North Oak Trafficway, Kansas City, MO 64116, United States.
Which nearby hospital can I visit if I am around True Blue Plumbing LLC?
DaVita Riverside Kidney Care, a nearby hospital and dialysis clinic, is located close to True Blue Plumbing LLC and can be visited if needed.
What nearby places can I visit for home improvement after visiting True Blue Plumbing LLC?
After your visit to True Blue Plumbing LLC, you can check out GarageExperts of Kansas City for flooring contractors or Commercial Industrial Supply for hardware and industrial equipment.
Are there any nearby places for pest control services near True Blue Plumbing LLC?
Yes, Rottler Pest Solutions and Pest Control Supplies are nearby and offer pest control services in the area around True Blue Plumbing LLC.