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True Blue Plumbing LLC

4.7
(1320 reviews)

Business Details

3519 North Oak Trafficway, Kansas City, MO
64116, United States
(816) 628-2583
http://www.trueblueplumbingkc.com

About

PlumberSewer & Drain CleaningDrainage ServiceEmergency PlumbersLeak Detection ServiceFlood Control EquipmentWater Heater SalesWater Heater ServiceSewer Cleaning CompanyWater Purification Equipment
True Blue Plumbing is a family owned and operated professional plumbing service company. We provide only the highest quality of craftsmanship at competitive pricing and are fully licensed, insured, and bonded. All True Blue Plumbing work is backed by satisfaction guaranteed. The True Blue Plumbing team can fully service your plumbing needs, no matter the size or scope of the issue. We make our premier plumbing services reliable and affordable for everyone in the community. Here at True Blue Plumbing, we understand times are tough. That is why we will work with you to find something that fits your needs and budget. Our services include water heaters, tankless water heaters, drain cleaning, and many more.

Details

  • Requires appointmentAvailable
  • Onsite servicesAvailable

Location

True Blue Plumbing LLC
3519 North Oak Trafficway, Kansas City, MO
64116, United States

Hours

Reviews

4.7
1,320 reviews
5 stars
1,185
4 stars
51
3 stars
11
2 stars
14
1 star
59

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous customers reported poor communication and unreliable scheduling, with many expressing frustration over missed appointments and lack of follow-up.

Pricing Issues

Several reviews highlighted concerns about deceptive pricing practices, with customers feeling overcharged compared to initial estimates.

Work Quality

Feedback varied on workmanship quality; while some praised specific technicians for their professionalism and skill, others reported careless work and unresolved plumbing issues.

Response Time

Customers frequently mentioned delays in service and difficulty reaching the company, leading to dissatisfaction with their responsiveness.

Mixed Experiences

While some customers had positive experiences with specific technicians, many others expressed disappointment and a lack of trust in the company's overall service.
  • LG
    Lee Gilgour
    Jan 23, 2026
    2.0
    I had a water heater installed about three years ago and True Blue completed a professional install at a reasonable price. Was very happy with that. Pressure relief valve blew and I tried for three weeks to get an appointment but could never get through to schedule an appointment after talking to someone on the phone for a few minutes. He said there were problems with their phones, but I tried emails and leaving messages for three weeks. Even though I have a warranty with True Blue, I had to end up calling another plumber.
  • JN
    Joe Tha Nose
    Jan 10, 2026
    1.0
    Called for a simple main drain clearing The 18 -19 year old plumber they brought out to my house wanted to be paid upfront for a drain cleaning job and then wasn't able to operate his spartan drum tool to clear the drain Even though he did nothing and was unable to operate his machine he said another plumber would come out the following day to clean my drain because his tool was broken somehow (didn't check to see if it was working before he came out) I get it things happen..however he said he needed to be paid his 200 dollar hourly because he still drove out and even though he didn't do anything he thought he still needed to be paid He also proceeded to tell me this " drain opening" would atleast be a 4 hour $800 dollar job I told him sorry but no Called anthony's plumbing and did the 79.00 drain cleaning and they where in and out in an hour. Learn from me guys...there's good plumbers and there's bad ones. This is a 1 of 1 situation your's may vary but these people were pretty manipulative and literally tried stealing money from me after failing to do an hour drain clean Be careful guys
  • TK
    Tracey Kite
    Jan 2, 2026
    1.0
    I called earlier in the week to set up an appointment for today. They said they would be here between 12-3pm. I had not heard anything, so I called a little before noon no answer. I called back at 2pm and left a voice mail, at 3pm I sent a text message. I never heard back. I called another plumber, and they came out and fixed my issue two hours later.
  • RC
    Russell Cornelius
    Dec 9, 2025
    1.0
    Left my brother's house a mess charged him70% more than estimate left dirty fingerprints all over his vaulted ceilings they will give you the blues
  • CC
    Charles Cornelius
    Dec 8, 2025
    1.0
    Review of True Blue Plumbers: A Cautionary Tale Plumber: Devin This was, without question, the worst plumbing experience I’ve had since 1992. True Blue Plumbers was a HUGE disappointment and left me feeling “had”: -Unreliable scheduling: They didn’t show up on the promised day, and when they finally arrived the following day, they were late—wasting hours of my time. -Deceptive bait‑and‑switch pricing: After reviewing the job onsite, the final price was a staggering 72% higher than what had originally been discussed. -Careless workmanship: To top it off, the plumber left dirty fingerprints across our white ceiling, adding insult to injury. I will never allow True Blue Plumbers back into my home or any property I own. We will not recommend them to anyone. Their name is fitting—because after dealing with them, you’ll be True Blue from the disappointment. I told him that we wouldn’t be able to buy our grandchildren any Christmas presents this year because of how much he overcharged us, he just laughed as if I was joking. Bottom line: I feel compelled to warn others—this company is overpriced, deceptive, and careless. Save yourself the headache and look elsewhere.

Frequently Asked Questions About True Blue Plumbing LLC

What types of plumbing services does True Blue Plumbing LLC offer?

True Blue Plumbing LLC offers services including water heaters, tankless water heaters, drain cleaning, leak detection, flood control equipment, water purification equipment, and emergency plumbing services.

What are the operating hours of True Blue Plumbing LLC?

True Blue Plumbing LLC is open Monday through Friday from 7:30 AM to 7:00 PM, and Saturday from 8:00 AM to 5:00 PM. The business is closed on Sundays.

Brand Certified Facts from True Blue Plumbing LLC

True Blue Plumbing LLC partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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