The Water Heater Guy

Reviews

• PB

  Pam Beitling

  5 days ago
  5.0
  Our experience with Mike could not have gone better or smoother! He saved us over $1k based on the bids for water heat replacement we got from several of the bigger, more well known companies out there. Mike was able to get us on his schedule on the date that worked best for us and arrived exactly when he said he would. The installation went off without a hitch - and if a new water heater can be beautifully installed, this is it! Love that it was manufactured in the USA, too. Excellent, excellent in every respect! Would definitely recommend!!
• DC

  Don Carter

  Feb 24, 2026
  5.0
  Mike was prompt, courteous and very good to work! His attention to detail is beyond comprehension! The installation looks excellent! I highly recommend you call him! Great price, great product, great service, great service!!!
• JK

  Justin Kruse

  Jan 21, 2026
  5.0
  If you are needing a new hot water heater these are your guys; don't even waste time calling other places. Extremely professional, knowledgable, priced right, and timely. They covered every surface they would be walking on with either drop cloth or plastic, answered any questions I had, and seemed extremely trustworthy. I read so many reviews when making these types of decisions and the reviews are spot on!
• HG

  Heidi Gandy

  Jan 7, 2026
  5.0
  Connor installed a new water heater for us and I would 100% recommend him! He was professional, patiently answered all my questions and did exactly what he said he was going to do. Call these guys with all of your home water system needs!
• KJ

  Kevin Johnson

  Dec 16, 2025
  5.0
  At 6p.m. I hear what sound like running water outside. I start to look around and about 20 minutes later opened the basement door to find the basement floor covered in water. I found that my 27 year old water heater had decided to give up and water was flowing heavily out the top! I tried to shut the valve on the hot water heater but it was frozen and the handle broke. I had to shut off the main line. I had a contract with Platte Clay Electric for water heater coverage and decided to call them around 8 p.m. They gave me the information I needed then said they would contact their contractor to call me the next day. I asked them to send me the contractor information. When I checked my email the next morning at 6:00 a.m. I saw that the "Water Heater Guy" and his phone number were listed. Thinking it too early to call I looked up their website. It indicated that they were open. I thought, "Well I can at least leave a message at that time in the morning." I was shocked when on the third ring I hear, "This is Mike." I told him who I was and he said, Oh yes, you are the one with the broken water heater. (He had already read the email) I said yes I am and we proceeded to discuss a plan for the situation. He told me that they would at least get the valve fixed so we could get the main water supply back on and he would try to get the new water heater in, if not that day, then by the next. At 12 noon Conner arrived and went to work taking out the old one and putting in the new one. (Ours is a little more complex because it runs connected to our in-ground heat pump system.) At 3:15 p.m. we finished the "paperwork." I had an errand to run and got home an hour later feeling wonderful hot water again! What a great experience under the circumstances. I Thank them Greatly!