Inception Plumbing has been built around delivering exceptional customer service to the Kansas City Metro area, paired with a product that lasts. Our philosophy behind our work is to pay attention to the small things that make a big difference with our customers. Our team will make sure you are fully satisfied with the outcome before walking away from your home. If you’re not happy, we’re not happy. Great Service Starts Here.
Customers consistently praised the friendly, knowledgeable, and professional demeanor of the technicians, highlighting their willingness to explain issues and provide clear communication.
Efficiency
Many reviews noted prompt service and quick resolution of plumbing issues, with technicians often arriving on the same day and completing jobs in a timely manner.
Transparency
Customers appreciated the upfront pricing and detailed estimates provided before work began, with no surprise charges reported.
Expertise
Technicians were frequently described as thorough and skilled, with many customers expressing confidence in their ability to diagnose and fix complex plumbing problems.
Repeat Business
Several customers indicated they would continue to use Inception Plumbing for future needs, citing positive experiences and satisfaction with the service.
CT
Clayton Tyler
4 days ago
5.0
Tim was great, I will never use another company for plumbing services. He arrived for an emergency I had and even though I had another plumber here. I quickly realized Tim was the right option for us. A quickly dismissed the bob hamilton representative. He was able to fix the issue and recommend some additional fixes. In a moment of panic and anxiety here Tim provided outstanding service and exceeded our expectations. 10/10. Thank you for the help.
LS
Linda Snell
Jan 2, 2026
5.0
This is the first time we used Inception Plumbing, now it's going to be our first choice. Great communication between dispatch and customer.
Brayden, the tech, was knowledgeable, and friendly.
KY
Kent Young
Dec 30, 2025
1.0
OVERPRICED AND UNDERSERVICED. Wish I would have paid attention to the recent reviews. Charged $250 dollars for a clogged kitchen sink and didn't even clear the clog. Called another plumber and they actually knocked it out for $115.
GF
Garret Foley
Dec 24, 2025
5.0
Inception Plumbing was incredible! They fixed my leak and did some upgrades on the SAME DAY I called! Chris was very help and knowledgeable. He taught me and showed me things about my house I had no idea were there! Chris was also very friendly and fun to talk to and really walked me through all my options, without trying to upsell me. He really has a philosophy of taking care of his customers and doing the best work possible! I would recommend Inception Plumbing to anyone and would try to refer Christopher Smith to do your work. Truly amazing work!
AB
Andre Burnside
Dec 23, 2025
5.0
Wow!!!...Where do I start? Chris not only showed expertise in his work, but, honest, thorough business in the task at hand as well. Chris came with his supplies and went to work as expected finishing nuts, bolts and pipe repairs installment of valves, only the job a professional knows how to do. It's quite obvious Chris has a background when it comes to this kind of work. I couldn't have asked for a better job well done than what I received from this company and it's employee in Chris. Thank you, Inception!!!
Frequently Asked Questions About Inception Plumbing
What services does Inception Plumbing offer?
Inception Plumbing provides plumbing services with onsite repairs, ensuring great service and durable results for customers in the Kansas City Metro area.
Where is Inception Plumbing located?
Inception Plumbing is located at 8031 Ward Parkway Plaza, Kansas City, MO 64114, USA.
What are the operating hours of Inception Plumbing?
Inception Plumbing operates every day from 7:00 AM to 8:00 PM.
How can I contact Inception Plumbing?
You can contact Inception Plumbing by calling their main phone at +1 816-551-3213 or their alternate phone at +1 816-919-1010, or email them at office@inceptionplumbing.com.
Does Inception Plumbing accept credit card payments?
Yes, Inception Plumbing accepts credit card payments for their services.
When was Inception Plumbing established?
Inception Plumbing was established in 2017 to provide exceptional plumbing service in Kansas City.
What is the philosophy of Inception Plumbing towards customer service?
Inception Plumbing focuses on the small details that make a big difference, ensuring customers are fully satisfied before completing their work. If customers are not happy, the team isn’t happy either.
What nearby places could I visit before or after my appointment at Inception Plumbing?
Nearby places include Marsh Media for educational supplies and toys, Skin Studio KC for skin care and beauty treatments, and The Sundry KC, a health and medical spa.
Is there a local cleaning service near Inception Plumbing if I need home cleaning?
Yes, Partners In Grime is a nearby home cleaning and improvement store that customers can visit for additional home services close to Inception Plumbing.
Are there convenient transportation options near Inception Plumbing?
RideKC - 81st & Ward Parkway offers bike rentals nearby, making it easier for customers to access Inception Plumbing and explore the neighborhood.