Inception Plumbing has been built around delivering exceptional customer service to the Kansas City Metro area, paired with a product that lasts. Our philosophy behind our work is to pay attention to the small things that make a big difference with our customers. Our team will make sure you are fully satisfied with the outcome before walking away from your home. If you’re not happy, we’re not happy. Great Service Starts Here.
Technicians are consistently described as professional, knowledgeable, and courteous.
Promptness
Customers appreciate the quick response times and punctuality of the service technicians.
Quality of Work
Many reviews highlight the high quality of work performed, with technicians effectively diagnosing and resolving complex plumbing issues.
Communication
Customers noted clear communication regarding services, pricing, and explanations of work performed.
Customer Service
Overall, the customer service experience is rated highly, with many customers feeling valued and respected.
OV
Olena Valkina
6 days ago
5.0
I am very happy to find Inception Plumbing after trying few other companies. Fast service, excellent communication, great price. Brayden did a very good job. Will use this company again.
LH
Lauren Hruby
Nov 13, 2025
5.0
How refreshing to find a tradesperson who not only loves what he does, but is also passionate (yes, passionate) about educating clients on the process. Harold Greer was a delight to work with and I loved his exuberance for sewer line repair- who knew that was even possible? Kudos to you, Harold and Inception Plumbing!
TC
Tonya Caffrey
Nov 12, 2025
5.0
Inception Plumbing (and specifically Bryce) was a great company to work with. We had a problem toilet since we bought our home five years ago. We finally surrendered and bought a new toilet from Home Depot and were waiting for two days to hear from an installer. We decided to research on-line for a good plumber and found Inception Plumbing had good reviews. What a nice surprise to learn they could come out today and install the toilet for us. Bryce was professional and courteous and has 17 years experience. What more could we ask for to handle this job?! We cancelled our service through Home Depot and are very pleased with the work from Inception Plumbing. I would use them again and highly recommend!
SV
Scott Vantine
Nov 10, 2025
5.0
Excellent experience with Inception technician Dustin!! He was prompt, courteous, and professional. Serviced the main line same day that we called, and was in and out in no time. Will definitely be our go to for any plumbing needs going forward!
MP
Michaela Pingel
Nov 4, 2025
5.0
After buying our first home, we had Inception Plumbing come by and quote us on a washer/dryer hookup change. Harold did a pronominal job answering our questions and providing a quote! He was friendly and provided great feedback for plumbing needs. We look forward to continue working with Inception Plumbing in the future!
Frequently Asked Questions About Inception Plumbing
What services does Inception Plumbing offer?
Inception Plumbing provides plumbing services with onsite repairs, ensuring great service and durable results for customers in the Kansas City Metro area.
Where is Inception Plumbing located?
Inception Plumbing is located at 8031 Ward Parkway Plaza, Kansas City, MO 64114, USA.
What are the operating hours of Inception Plumbing?
Inception Plumbing operates every day from 7:00 AM to 8:00 PM.
How can I contact Inception Plumbing?
You can contact Inception Plumbing by calling their main phone at +1 816-551-3213 or their alternate phone at +1 816-919-1010, or email them at office@inceptionplumbing.com.
Does Inception Plumbing accept credit card payments?
Yes, Inception Plumbing accepts credit card payments for their services.
When was Inception Plumbing established?
Inception Plumbing was established in 2017 to provide exceptional plumbing service in Kansas City.
What is the philosophy of Inception Plumbing towards customer service?
Inception Plumbing focuses on the small details that make a big difference, ensuring customers are fully satisfied before completing their work. If customers are not happy, the team isn’t happy either.
What nearby places could I visit before or after my appointment at Inception Plumbing?
Nearby places include Marsh Media for educational supplies and toys, Skin Studio KC for skin care and beauty treatments, and The Sundry KC, a health and medical spa.
Is there a local cleaning service near Inception Plumbing if I need home cleaning?
Yes, Partners In Grime is a nearby home cleaning and improvement store that customers can visit for additional home services close to Inception Plumbing.
Are there convenient transportation options near Inception Plumbing?
RideKC - 81st & Ward Parkway offers bike rentals nearby, making it easier for customers to access Inception Plumbing and explore the neighborhood.