Hoock's Heating & Cooling

Reviews

• AP

  Ali Phillips

  1 day ago
  5.0
  I can't say enough wonderful things about this company and the entire team. From booking appointments to getting an entire HVAC system replaced, everyone is extraordinary. We had Alex, Rick & Seth out today to replace our upstairs HVAC and they were amazing. Always so kind and polite but also get the job done in a timely manner. If you're contemplating their maintenance program, I say go for it. We've been part of the program for 3 years now and they take great care of our systems. I can't recommend them enough.
• RF

  Ryan Firle

  5 days ago
  5.0
  My wife and I had an unbelievable experience from start to finish. I was thoroughly impressed with the depth at which Russ and his team explained HVAC systems to us. Once I understood what happened to our system and how to fix it, he gave me the best buying experience. He gave me 4 different options and allowed me to pick which one worked best for my family and I's situation/budget. There was not one moment where I ever felt pressured. On the day of the install, Rick, Alex and Seth were just fantastic to work with. They were super professional, efficient and fun. I could not recommend Hoock's any higher!!
• CF

  Connor Firle

  6 days ago
  5.0
  Last week our AC went out and we knew our heating system & water heater were on their last legs of life as well. Russ came out last week and covered all options with us very diligently and you could tell he truly wanted whatever was best for us and what we were comfortable with (not pushy or salesy whatsoever!) Fast forward to today, Rick, Alex, and Seth came by and replaced our HVAC system and installed our new water heater as well. They were extremely hardworking and very very friendly to have here!! They did a fantastic job and explained everything so in depth before they left. My husband and I are SO happy with this entire experience from start to finish and will forever recommend this company!
• DT

  Diana Twarogowski

  Apr 18, 2026
  5.0
  Received great and immediate service by Hoock's Heating and Cooling. I made an emergency call after a severe storm hit our area and my AC unit stopped working, and a technician was sent to my house within an hour. The technician, James, was incredibly knowledgeable, honest, and straightforward. I appreciate that he didn't try to upsell me on anything like many other companies do. With his 20+ years of experience, he was able to assess our AC problem, and just a short time later our AC unit was running better than ever! I highly recommend this local, family-owned heating and cooling company!
• KM

  Kayla Mahoney

  Apr 15, 2026
  5.0
  If I could give 10 out of 5 stars I would! If you are in need of a new HVAC system, don’t even bother getting quotes from anyone else. Russ was by far the most knowledgeable and professional person that came out to our home to price out a new system. He absolutely went above and beyond to make sure we had the perfect package at a great price. On the day of install, Rick, Alex and Seth were extremely efficient and very friendly throughout the entire install. They explained everything thoroughly and made sure we were completely happy with our system before they left. I would recommend Hoock’s to everyone! You will not regret it. Thank you guys so much!