Bone Heating and Cooling

4.9
501 reviews

About

Air Conditioning Contractor
Bone Heating & Cooling is a family-owned and operated company with complete dedication to our customer’s needs.​ Established in 1978, we are proud to be providing indoor comfort to the area and taking care of our customers for 40 years! Our commitment to quality goes beyond our products and is proven in our employee training, certification, and licensing. Our reputation for excellence and integrity while making customers comfortable is why we are trusted by so many people – just ask around. Our entire company is dedicated to working hard to provide you with the best customer service experience. When you are a customer of Bone Heating & Cooling, you are part of a lasting relationship and are family. We are committed to offering home and bu

Location

Bone Heating and Cooling
2731 Lucas Lane, Festus, MO
63028, United States

Hours

Reviews

4.9
501 reviews
5 stars
482
4 stars
6
3 stars
3
2 stars
2
1 star
8

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the friendly and professional demeanor of the technicians and office staff, highlighting their attentiveness and communication.

Technical Expertise

Technicians were frequently noted for their knowledge and thoroughness in diagnosing and resolving HVAC issues, with many customers expressing satisfaction with the quality of work.

Timeliness

Many reviews emphasized the punctuality of the service, with technicians arriving on time and completing work efficiently.

Installation Quality

Customers were impressed with the professionalism and cleanliness of the installation process, often noting that the work area was left tidy.

Overall Satisfaction

The majority of feedback reflected high levels of satisfaction with the services provided, leading to strong recommendations for the company.
  • GL
    Georgia Loring
    1 day ago
    2.0
    The main technician that came to replace my furnace was very cold and unpersonable. The other seemed as if they were being trained. Neither introduced themselves, rude whenever I asked a question about the replacment furnace, didn't tell me anything about it afterwards except show me where the filter went. Took both of my downstairs smoke detectors down and didn't put them back up. The work seems fine as of now. It was just very off putting.
  • LL
    Laurie Livingstone
    6 days ago
    5.0
    Always great, friendly n prompt service
  • MM
    Mary mitchell
    Nov 11, 2025
    5.0
    Very polite and professional.
  • DW
    Dan Wheeler
    Nov 11, 2025
    5.0
    Great service !! Professional, prompt and polite. Bone, will be my go to for all heating and cooling needs.
  • RH
    Richard Hartland
    Nov 4, 2025
    5.0
    Excellent customer service from scheduling the appointment and service call. Great job, and Technician was very knowledgeable! Gave us great information on the proper filters to use. Will definitely use this company in the future! Thank you!

Frequently Asked Questions About Bone Heating and Cooling

What types of services does Bone Heating and Cooling provide?

Bone Heating and Cooling specializes in heating, ventilation, and air conditioning services to ensure indoor comfort.

Where is Bone Heating and Cooling located?

Bone Heating and Cooling is located at 2731 Lucas Lane, Festus, MO, 63028, USA.