Many customers praised the excellent communication and support from the team, particularly from Neil and Josh, who guided them through the process and addressed their concerns.
Quality of Work
Overall, customers were highly satisfied with the quality of the work performed, including roofing, siding, and gutter installations, often noting attention to detail and thorough clean-up.
Professionalism
The staff was frequently described as professional, knowledgeable, and courteous, contributing to a positive customer experience.
Insurance Assistance
Several reviews highlighted the company's assistance with navigating insurance claims, which was appreciated by customers dealing with storm damage.
Mixed Experiences
While many reviews were positive, there were some complaints regarding communication issues and property damage during projects, indicating inconsistency in service.
RR
Ryan
Dec 20, 2025
5.0
Exterior Building Solutions were absolutely fantastic when they replaced my roof after a bad storm. They worked with me throughout the entire process that I was completely clueless about, explaining every step of the way (including the steps needed with insurance) and were very patient. I was out of the country at the time and they were also able to work with me despite being in a different continent. Hands down, 10/10 service all around and highly recommend to go with them for any repairs. Thank you Josh and the rest of the team!!
BK
Bill Kallbrier
Dec 12, 2025
5.0
From start to finish, the crews were amazing. We had siding repaired, swapped out an exterior door, and had gutter and gutter guards installed. Very detail oriented and meticulous in their approach. I cannot say enough about the quality of their work. Communication was excellent! Will definitely engage with them on future projects. Highly recommend working with EBS.
PS
Paige Szpatoski
Nov 18, 2025
5.0
This company is amazing. Shout out to Neil and Josh at EXTERIOR BUILDING SOLUTIONS!!
I had 7 companies come out for a porch/roofing project.
EBS was the only company who could fully complete the project. They had great communication. Great pricing. Amazing follow through.
I will continue to use EBS moving forward
CS
Christine Swartz
Nov 13, 2025
5.0
We had quite a bit of storm damage. My family had done business with EBS in the past and highly recommended them. They were wonderful. They took time with my elderly Mother and explained the process of dealing with her Homeowners insurance. They responded and answered all of our questions quickly as there were many. It was the first time she ever had to use her Homeowners insurance. Their whole team was very knowledgeable and answered all of our questions quickly.
KG
kim goessling
Oct 31, 2025
5.0
Rich thank you so much for being so prompt and thorough with our huge project. You were great to work with!!!