Many customers praised the responsiveness and helpfulness of staff, particularly Neil Tibbles, who guided them through the insurance process and project details.
Quality of Work
Overall, customers expressed satisfaction with the quality of work performed, including roofing, siding, and gutter installations.
Communication
While many reviews highlighted excellent communication, some customers reported issues with lack of updates and follow-through on promises.
Professionalism
The crew was frequently described as professional, courteous, and efficient, with many customers noting their attention to detail and thorough cleanup.
Project Management
Customers appreciated the smooth project management and timely completion of work, although a few noted delays and scheduling issues.
PS
Paige Szpatoski
5 days ago
5.0
This company is amazing. Shout out to Neil and Josh at EXTERIOR BUILDING SOLUTIONS!!
I had 7 companies come out for a porch/roofing project.
EBS was the only company who could fully complete the project. They had great communication. Great pricing. Amazing follow through.
I will continue to use EBS moving forward
CS
Christine Swartz
Nov 13, 2025
5.0
We had quite a bit of storm damage. My family had done business with EBS in the past and highly recommended them. They were wonderful. They took time with my elderly Mother and explained the process of dealing with her Homeowners insurance. They responded and answered all of our questions quickly as there were many. It was the first time she ever had to use her Homeowners insurance. Their whole team was very knowledgeable and answered all of our questions quickly.
KG
kim goessling
Oct 31, 2025
5.0
Rich thank you so much for being so prompt and thorough with our huge project. You were great to work with!!!
LA
Laura (Amdtwinmom)
Oct 9, 2025
5.0
For starters, Mason is amazing. He has helped us through every step of the way with getting all of our house repaired from the March storm (2025). For the group of men who did our roof they were awesome. To Ray and Keith who replaced my windows and finish the siding. An outstanding job.
I have to say if you need any work on your house. Please call them. They will help you every step of the way. They will make it easy and simple.
Thank you for all the work you have done.
PV
Pamela Vega
Sep 25, 2025
5.0
Ray Hazer did a great job replacing fascia and siding on my home that was damaged by the May 2025 storm. He took time to answer my questions, is super knowledgeable and cleaned up afterwards. It's hard to find someone that knows what they are doing but Ray is one of the great tradesman. I highly recommend Ray and Exterior Building Solutions.
UPDATE: Job is finished and I am 100% satisfied. My contractor, Neil Tibbles, is responsive, knowledgeable dealing with indurance companies, and willing to take time to make sure every element of the job is expertly completed. The roofing, siding and gutters were professionally installed and I am thankful I found a great company to work with.