Customers consistently praised the professionalism and knowledge of the technicians, highlighting their thoroughness and ability to explain the inspection process.
Customer Service
While many reviews noted positive experiences, there were significant complaints about poor customer service, particularly regarding accountability and communication after issues arose.
Efficiency
The company was frequently commended for their prompt service and quick turnaround on inspections and reports.
Value for Money
Several customers mentioned reasonable pricing for the services provided, often noting that the costs were competitive compared to other companies.
Mixed Experiences
While many customers had positive experiences, there were notable negative reviews regarding missed issues during inspections and lack of follow-up on complaints.
LR
Laura Rudolphi
Jan 16, 2026
1.0
I have been a customer of the Sewer Pros since I bought my house back in 2016. This past year, we had them come out for a sewer main inspection, which indicated we had some kind of blockage out to the city main requiring a camera inspection.
Sewer Pros was aware that for the camera inspection, they would need a liaison from the city to be present to watch the camera inspection as part of a reimbursement program, but they sent someone out to do the work without getting on the city schedule, so I had to spend another $200 to get the work done with the city there.
I politely asked them for a refund several times and they incessantly argued with me about the timing of phone calls, them not knowing that the rules had changed with the city, and finally on the last call, them accusing me of making the situation political. (I asked them if they would be talking down to me if I was a white dude, which had nothing at all to do with race and more of the fact that I felt they were trying to pull the wool over my eyes as a woman.)
I'm super disappointed at how this turned out and will no longer be a customer of Sewer Pros. What ever happened to making it right by the customer?
KM
Kurt Martinson
Jul 18, 2023
5.0
Despite a more challenging inspection, Mark and his team made sure to provide as much information as possible, and then took the time to explain it all in detail. The concluding report was also very clear and comprehensive, with pictures and videos to help diagnose repairs needed.
PE
Paul Edgerley
Feb 9, 2021
5.0
Excellent service and professionals who explained everything very well
The Sewer Pros provide sewer camera inspections, sewer cleaning, hydro-jetting, line locating, and drain cleaning services in the St. Louis, MO area.
Where is The Sewer Pros located?
The Sewer Pros is located at 700 Crown Industrial Court, Suite P, Chesterfield, MO 63005, USA.
What are the business hours of The Sewer Pros?
The Sewer Pros is open Monday through Friday from 7:30 AM to 4:00 PM and is closed on Saturdays and Sundays.
Which payment options are accepted by The Sewer Pros?
The Sewer Pros accepts American Express, Cash, Check, Discover, MasterCard, and Visa as payment options.
In which service areas does The Sewer Pros operate?
The Sewer Pros serves customers in St. Louis County, St. Charles County, and Jefferson County in Missouri.
Which professional associations is The Sewer Pros a member of?
The Sewer Pros is associated with the St. Louis Association of Realtors, ASHI - American Society of Home Inspectors, Women's Council of Realtors, and St. Charles Realtors.
How can I contact The Sewer Pros for service inquiries?
You can contact The Sewer Pros by phone at +1 314-821-1600 or email at info@thesewerpros.com.
Are there any nearby businesses related to home improvement near The Sewer Pros?
Yes, nearby home improvement related businesses include Premier Pools & Spas, Mastercraft Exteriors, AMP Restoration & Roofing, and Heartlands Building Company.
What nearby businesses can assist with insurance needs near The Sewer Pros?
Nearby insurance-related businesses include Farmers Insurance - Julie Gillani and Julie Gillani Agency, which can assist with various insurance requirements.
Are there any nearby recreational or entertainment venues close to The Sewer Pros?
Yes, Sky Zone Indoor Trampoline is a nearby sports and recreation venue where customers can enjoy activities before or after visiting The Sewer Pros.
Brand Certified Facts from The Sewer Pros
The Sewer Pros partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: