Business Details
About
Air Conditioning ContractorPlumberHeating ContractorAir Quality ConsultantBackflow PreventionDrainage ServiceSeptic System ServiceWater Heater SalesHVAC Contractor
Founded by Jack Mackey in 1972, Superior Service called Normandy, MO home until November 2008 when we moved our offices to Bridgeton to upgrade our space to better serve our growing customer base. Now Superior Service opened up a second location in Lake St Louis, MO, and operates a fleet of trucks with a focus on servicing and installing furnaces, air conditioning systems, heat pumps, humidifiers, air cleaners, and home automation components (such as Ecobee Thermostats).
Aside from our years of experience in HVAC, we also offer full service Plumbing services to our customers to help provide Superior service to more areas of your home.
Location
Hours
Reviews
4.9
1,744 reviews
5 stars
1,666
4 stars25
3 stars7
2 stars8
1 star
38
What are people saying?
AI-generated from recent customer reviews
Customer Service
Technicians are consistently described as friendly, knowledgeable, and professional, with many customers expressing high satisfaction with their interactions.
Timeliness
Most reviews highlight the punctuality of technicians, with many customers appreciating prompt service.
Expertise
Technicians demonstrate a strong understanding of HVAC systems, providing thorough explanations and effective solutions to issues.
Maintenance Programs
Customers value the maintenance programs offered, noting their effectiveness in prolonging the life of HVAC systems and ensuring efficient operation.
Mixed Experiences
While many reviews are positive, there are a few negative experiences regarding pricing and service quality, indicating inconsistency in customer satisfaction.
- JAJanice Anderson1 day ago5.0Excellent, excellent, excellent. I didn't know my home had spire gas and Korey guided me through the process and gave me phone number to contact to fix my issue.
- PEPaul Ehis.4 days ago5.0The furnace maintenance performed by Jerry was impeccable. He's very professional and I will definitely be using Superior Services for all my house needs. Thanks Jerry!
- AKAshley Kelly6 days ago5.0Korey was very knowledgeable and pleasant to work with. Thanks for taking such good care of us, Korey!
- SZShelly ZDec 31, 20255.0We had Patrick come check our furnace, it was blowing cold air, would not get over 63 degrees and kept clicking. He came in and checked everything out, explained what was happening and got it fixed quickly. Very knowledgeable and explained everything he did. Also educated me on furnace filters since I use humidifiers in my house for my plants.Patrick did a great job and definitely recommend using Superior Service. Thanks so much! Appreciate the quick appointment and now a warm house.
- TGTamra GuyreDec 31, 20255.0Josh Watson with Superior Service did a great job installing a kitchen faucet and repairing the pipes under the sink. He explained what he did and sent me before and after pictures. Superior Service let me know when he was coming and sent a picture and bio of him. Very kind and helpful. Thank you!
Frequently Asked Questions About Superior Service
What services does Superior Service offer?
Superior Service provides HVAC services including air conditioning repair and installation, furnace repair and installation, heat pump services, plumbing repairs and installation, pest control, and indoor air quality solutions.
What brands of HVAC products does Superior Service work with?
They offer products and services from top brands including Carrier, Trane, Lennox, Rheem, Bryant, Goodman, Amana, Honeywell, and more.
What are Superior Service's operating hours?
Superior Service is open Monday to Friday from 7:00 AM to 8:30 PM, and on Saturdays and Sundays from 8:00 AM to 12:00 PM.
Where is Superior Service located?
Superior Service is located at 17722 Chesterfield Airport Rd, Chesterfield, MO 63005, USA.
How can I contact Superior Service?
You can contact Superior Service by phone at +1 314-717-0639 or email at office@superiorhvacstl.com.
Does Superior Service offer any promotions?
Yes, they currently offer furnace or AC maintenance for $85. More details and appointment scheduling are available on their website.
What types of maintenance and repair services does Superior Service provide for water heaters?
They provide water heater installation, tankless water heater maintenance and repair, and boiler maintenance and repair services.
Which nearby places can I visit before or after a service appointment at Superior Service?
You can visit Not Just Pizza for a meal, The Tea Spout cafe for tea and smoothies, or Scooter's Coffee for a coffee break, all located nearby.
Are there any home improvement stores near Superior Service for additional supplies or services?
Yes, nearby home improvement options include LL Flooring (Lumber Liquidators), Choice Cabinet, Pella Windows & Doors, and Ambassador Floor Company.
Can I find other professional services near Superior Service?
Yes, nearby you can find Regions Bank, Family Law Partners, Integrity Title Solutions, Arch City Title, and insurance agencies like Weiss Insurance and The Tag Group Inc.