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Superior Service

4.9
(1769 reviews)

Business Details

17722 Chesterfield Airport Rd, Chesterfield, MO
63005, United States
(314) 717-0639
https://www.superior-service.com/locations/chesterfield/

About

Air Conditioning ContractorPlumberHeating ContractorAir Quality ConsultantBackflow PreventionDrainage ServiceSeptic System ServiceWater Heater SalesHVAC Contractor
Founded by Jack Mackey in 1972, Superior Service called Normandy, MO home until November 2008 when we moved our offices to Bridgeton to upgrade our space to better serve our growing customer base. Now Superior Service opened up a second location in Lake St Louis, MO, and operates a fleet of trucks with a focus on servicing and installing furnaces, air conditioning systems, heat pumps, humidifiers, air cleaners, and home automation components (such as Ecobee Thermostats). Aside from our years of experience in HVAC, we also offer full service Plumbing services to our customers to help provide Superior service to more areas of your home.

Location

Superior Service
17722 Chesterfield Airport Rd, Chesterfield, MO
63005, United States

Hours

Reviews

4.9
1,769 reviews
5 stars
1,691
4 stars
25
3 stars
7
2 stars
8
1 star
38

What are people saying?

AI-generated from recent customer reviews

Customer Service

Technicians are consistently described as friendly, knowledgeable, and professional, providing excellent customer service.

Efficiency

Customers appreciate the quick diagnosis and resolution of issues, often highlighting the promptness of service.

Communication

Many reviews commend the clear communication from technicians regarding the work performed and recommendations for maintenance.

Trustworthiness

Several customers express a strong sense of trust in the company and its technicians, feeling comfortable with their recommendations and service.

Service Quality

Overall, the quality of service is highly rated, with many customers expressing satisfaction with both HVAC and plumbing services.
  • BA
    Brian Ashworrth
    6 days ago
    5.0
    Jerry was great. He came immediately after we called. He was very detailed and knowledgable. He spent the right amount of time on the work. He found and fixed a problem we were unaware of. WE continue to be very impressed by Superior.
  • SH
    Steven Hamburg
    Feb 19, 2026
    5.0
    Korey and Justin were here and performed over the top. No worry about their fixes to the furnace and ac unit. They are the best for timely reliable service. Recommend them HIGHLY!
  • KJ
    Karen Jackson
    Feb 19, 2026
    5.0
    Patrick is always professional and polite. He has been my technician since I've had my finance and my air conditioner He lets me know if anything is needed and takes care of it. I'm glad I'm in the Superior service club. Great program
  • JJ
    Julia_Leigh
    Feb 3, 2026
    5.0
    Wonderful company to deal with. We were in need of a furnace as it went out during the storm. Scott came by and gave a quote and was upfront about some other issues unlike any other company had. He did his best to work with our needs. Alex and Noah came by to install our new systems. They were awesome to work with! I appreciate this company for all they offer and their professionalism. I also appreciate the way they carry their brand.
  • CM
    Cecilia M
    Jan 20, 2026
    5.0
    The peace of mind I have knowing when I call Superior they will get the job done with quality products & services is priceless. I had to have my whole heating/AC/water heater infrastructure replaced due to electrical damage from one of our many storms in 2025. As part of the new installation, I was also enrolled in the annual service membership program which I will definitely be renewing. I recently had my floor drain backed up, and called Superior. They sent Patrick who quickly knew it was from the humidifier. He called the office to share I needed a plumbing technician to clear the floor drain. Within 90 mins, the plumbing technician, Michael arrived and had it cleared in no time. I paid half the amount of what I have paid for a drain clearing, with other companies, being in the service program. If in doubt, try it for a year as it will pay for itself. In closing, I hope it's by designed as I like the model of keeping the same technician assigned to a service home by service rendered. This way they already know the history & can quickly ascertain what the issue may be faster than a rotational service model. Superior Service will be my long-time Service Provider!!!

Frequently Asked Questions About Superior Service

What services does Superior Service offer?

Superior Service provides HVAC services including air conditioning repair and installation, furnace repair and installation, heat pump services, plumbing repairs and installation, pest control, and indoor air quality solutions.

What brands of HVAC products does Superior Service work with?

They offer products and services from top brands including Carrier, Trane, Lennox, Rheem, Bryant, Goodman, Amana, Honeywell, and more.

Brand Certified Facts from Superior Service

Superior Service partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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