WITH OVER 25 YEARS UNDER OUR BELTS, OUR TEAM WILL GUIDE YOU THROUGH A STRESS-FREE HOME REMODELING EXPERIENCE. GUARANTEED BY OUR SOLID LIFETIME WORKMANSHIP WARRANTY. CALL US TODAY FOR A FREE CONSULTATION!
Extreme Caution! Owner Isaac Ovchinikov has defrauded me of my $22,982 down payment with no product ordered and no work completed since signing a contract in March 2025. Isaac, the business owner sat with me at my kitchen table, looked me in eye as we set my purchase order and contract, then cashed my check down payment check, and never attempted to complete any work on my project or communicate a project timeline.
Below is my official complaint to the Better Business Bureau, which was filed on October 1, 2025 with no response from Mr. Ovchinikov. Mr. Ovchinikov has not responded to any of my many attempts to contact him by telephone, text, or email since August 2025. At this time, I can only conclude that he has stolen my money, and I am pursuing legal action. I will also be reporting him to the State of Missouri Attorney General's office. There are multiple open lawsuits against Shield Siding and Mr. Ovchinikov on casenet, and I believe that I have been defrauded by a professional swindler. Do not trust this business or this owner.
Better Business Bureau official complaint, October 1, 2025:
"I signed an individual contract with Shield Siding on March 28, 2025 to have my windows and back door replaced. Per the business owner, Isaac Ovchinikov, this work was anticipated to occur in June-July 2025. My purchase price was $32,832, and I paid a 70% down payment via check for $22,982 at time of signing. This check was cashed on March 31, 2025. My home owner's association (HOA) also signed a contract around the same time to replace the siding on the units in our buildings. This work was also anticipated to be completed in June-July 2025. As of October 1, 2025 (today) no work has started on the siding project, or my individual windows project. I recently learned from other HOA members who have contacted the window supplier directly (Enerlux Windows, a different company from Shield Siding), that no window purchase orders have been placed by Shield Siding for my project, despite this company having cashed my 70% down payment six months ago. I have attempted to contact Isaac Ovchinikov over 10 times in the last month by email, text, and phone call, all without response. My last communication with him was via text on August 13, 2025, when he reported that my project delays were due to his company getting behind in production on a different project. There was no mention of un-attempted supply purchasing for my order at this time. I am seeking a cancellation of my contract and refund of my 70% down payment, as there have been no goods or services provided, and no meaningful communication in the six months since I signed my contract about if or when I can expect to have this work completed."
MS
Mandi Comer Sabie
Mar 27, 2025
1.0
TURN AND RUN FROM THIS COMPANY. Once you pay them, they never return emails or phone calls. Currently reporting as a scam to the county and state and researching owners for fraud.
MZ
mike z
Dec 17, 2022
1.0
I had them do new siding, cutters, fascia, and windows was told this is a 2 week project for their crew. Well there was no crew just 1 guy for 99 percent of the job. He ended up in the hospital then they sent 4 guys to finish half of the front of house 1 day. The owner Isaac is the project manager who never showed up during the interior project except for 30 minutes the last day to show the 4 guys what to do. I had to take the magnet they left here to go around and pick up all the nails. Isaac rarely answers phone calls or text messages and when he does never follows through on what he says. The Installer Scott did a great job that is the only thing I can say about this company. If I could give stars for Scott it would be 5 stars.
LB
Loughman Builders
Jan 27, 2020
5.0
Wonderful experience! Isaac came to meet with me on siding that I needed installed on the house. He scheduled a Time to look at the project and was very professional about his understanding of the siding installation and the time it would take to complete. We agreed upon the materials being used and price. He completed the job as agreed and I could not be happier with the quality of work. Honesty is the first thing that comes to my mind when working with Isaac. Highly recommend!
Frequently Asked Questions About Shield Siding and Renovation
Where is Shield Siding and Renovation located?
Shield Siding and Renovation is located at 400 Chesterfield Center, Suite 400, Chesterfield, MO 63017, USA.
What are the business hours of Shield Siding and Renovation?
The business hours are Monday to Friday from 7:00 AM to 5:00 PM, and Saturday from 8:00 AM to 1:00 PM. The business is closed on Sundays but is also available by appointment.
How can I contact Shield Siding and Renovation?
You can reach Shield Siding and Renovation by phone at +1 636-295-2951 or via email at info@shieldsiding.com.
What services does Shield Siding and Renovation offer?
They offer services including siding contracting, window installation, door installation, and exterior painting.
Does Shield Siding and Renovation offer any warranties?
Yes, they provide a solid lifetime workmanship warranty ensuring a stress-free home remodeling experience.
What payment options are accepted at Shield Siding and Renovation?
They accept American Express, Cash, Check, Discover, Financing, Invoice, Mastercard, and Visa.
Are there any landscaping services near Shield Siding and Renovation?
Yes, Herron Hardscapes and Landscape Design is nearby and offers landscaping services, making it convenient for customers looking to enhance their home's exterior along with remodeling.
Can I find professional legal services near Shield Siding and Renovation?
Yes, there are several legal service providers and law firms nearby including Wallach & Associates, P.C., The Estep Law Firm, LLC, Heritage Law Partners, Your Estate Ally, TM Law, Law Offices of Kevin J Roach, The Law Offices of Mark Q Moore, and Jeffery Law Group.
Which nearby places can help with home health care services?
Family Values Home Health Care LLC. and TLC Home Care and Health Services, LLC are located near Shield Siding and Renovation and provide home health care services.
Are there any other home improvement or contractor services close to Shield Siding and Renovation?
Yes, Tuscany Roofing & Restorations and VI-A Damage Consulting, specializing in roofing, construction, and damage restoration services, are nearby to assist with home improvement needs.