Neels Ideal Plumbing Heating & Air Service has proudly served our customers since 1932 as a fourth-generation family-owned business. We are your premier destination for top-tier plumbing, heating & air, rooter, sewer, and drain cleaning services in the Branson, MO area, as well as the surrounding communities nestled within the Ozarks region. Our unwavering dedication to excellence forms the bedrock of our service philosophy, and we uphold a steadfast commitment to delivering the highest quality to our esteemed clients. At Neels’ Ideal Plumbing, Heat & Air Service, our foremost priority is the satisfaction of our customers, and we take a personalized approach to meet their specific needs.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.