Customers consistently praised the professionalism, responsiveness, and helpfulness of the staff, particularly representatives like Nathan, Lisa, and Josh.
Quality of Work
The workmanship on roofing and exterior projects received high marks, with many reviews highlighting the thoroughness and attention to detail of the crews.
Insurance Assistance
Shelby Roofing was commended for their effective communication and support in navigating insurance claims, making the process easier for customers.
Timeliness
Many customers noted the promptness of service, with projects being completed quickly and efficiently, often within a day.
Overall Satisfaction
Overall, customers expressed high satisfaction with their experiences, recommending Shelby Roofing for future projects and repairs.
ST
Susan Thompson
5 days ago
5.0
Luke came out to check my roof and gutters for a leak I was having on a bedroom ceiling. It turned out not to be a roof or gutter issue but as he was on the roof he noticed a couple small issues and took care of them on his own time. He also pointed me in the direction of a company that may be able to solve my water issue. I would highly recommend them very honest company.
JK
Jeff K
Nov 12, 2025
5.0
Josh Kurtz helped us from the moment we called about our damage. He even showed up twice in one day to assist in our claim with the insurance company and helped get everything we could. I highly recommend talking to Josh if you need assistance for any roofing matter.
TL
Teresa Lee
Nov 12, 2025
5.0
Josh has been helping me with getting my new roof. I am a widow and am not familiar with the process and all the different materials that goes into a new roof. Josh has been very patient and answers all my questions. It has put me at ease with going through this.
AL
Alex LaGates
Nov 11, 2025
5.0
After the March tornado, we were pretty lost after having never had to go through the process of insurance, repairs, etc. My wife and I connected with Josh K. and he went above and beyond, explaining and walking us through everything step by step. Every question we had, he either immediately had an answer or went to work finding out what we needed. Hoping we don't have to have storm damage repaired again anytime soon - but for any work we may need, Josh K. at Shelby will be our first call going forward!
SW
sb wal
Oct 19, 2025
5.0
We had storm damage to entire home and roof. I’ve always heard good things about Shelby and saw a truck driving through the neighborhood. Gave them a call a few weeks after storm. To my surprise, they had a representative (Nate) out within the week. From then to now, Nate has called, texted, emailed us every step of the way! Nate really made us feel like he cared and really wanted to help. He doesn’t skip any corners and explains everything thoroughly. He is definitely the type of representative you need in a situation like this. If this was a family, Nate would be the big, overprotective, brother lol lol!! Thanks Shelby Roofing, you guys are awesome!!
Which areas does Shelby Roofing & Exteriors serve?
They serve several postal codes including 63129, 63123, 63052, and 63010, as well as cities like Ladue, Maryland Heights, Kirkwood, O'Fallon, Chesterfield, Ballwin, Fenton, Ellisville, Creve Coeur, Des Peres, Sunset Hills, Frontenac, Wildwood, Eureka, and Mehlville, along with St. Charles County.
Are there any nearby flooring stores where I can find materials related to exterior home improvements?
Yes, nearby you can find Luminous Flooring LLC and Enhanced Wood Floor Services, which offer various flooring and home improvement materials that might complement your exterior projects.
What local businesses are near Shelby Roofing & Exteriors that customers might visit?
Customers visiting Shelby Roofing & Exteriors might also explore nearby businesses such as The Prestigious Groomer for pet services, M&K Nail Salon for beauty treatments, and Arnold Crossfit for fitness activities.
Are there any automotive-related services close to Shelby Roofing & Exteriors?
Yes, nearby automotive services include Meineke Car Care for repairs and tire services, Xtreme Detail for auto detailing, and Xpress Car Wash for vehicle cleaning.
How long has Shelby Roofing & Exteriors been in business?
Shelby Roofing & Exteriors was started in 1983 by Pat Shelby, providing decades of experience in residential and commercial roofing and exterior services.