Customers consistently praised the professionalism, responsiveness, and attentiveness of the staff, particularly highlighting representatives like Nathan, Josh, and Lisa for their support throughout the process.
Quality of Work
The quality of roofing and exterior work received high marks, with many customers expressing satisfaction with the results and the thoroughness of the crews.
Insurance Assistance
Many reviews noted the company's effective handling of insurance claims, making the process easier for customers during stressful situations.
Timeliness
Customers appreciated the promptness of Shelby Roofing in responding to emergencies and completing projects efficiently.
Overall Satisfaction
Overall, customers expressed a high level of satisfaction with their experiences, often recommending Shelby Roofing to others.
BG
Brian Gardner
Dec 15, 2025
5.0
We have worked with Shelby Roofing twice after storm damage in both 2024 & 2025. Both times, they have gone above and beyond to repair our home and make it great again. Their office staff is very attentive and responsive, making multiple site visits during the work to ensure quality. Their work crews were always timely, friendly, and took care of the project site. Even more, Shelby handled all of the insurance-related work and communication for us, making what could be the most painful part of the process, one of the easiest parts. The storm damage in 2025 required a quick response to provide protective cover of the exterior of our house - they were out within a day of the storm to prevent further damage. We used them for everything on the exterior except windows, and we will use them again in the future if ever needed!
MM
Missouri Mudders
Dec 11, 2025
5.0
We had a storm recently and had so many different door knocking companies coming to our home to try and up sell us on everything. We call Shelby Roofing and a gentleman named Keith came out and actually got up on the roof and told us exactly what we needed and how bad it was. He was very professional and answered all of our question. We will continue to use Shelby Roofing in the future and would highly recommend them to anyone.
TC
Ty Crader
Dec 11, 2025
5.0
Shelby Roofing did a great job on our roof replacement, very professional! The enormity of the hail storm, created huge demand . They protected our home very well while work was ongoing.
They have excellent employees all of whom do a great job.
I do want to call out Nathan Shorette who helped us enormously throughout the process. He made himself available for any and all of our questions . Huge help! He definitely was our go to guy.
I highly recommend Shelby Roofing; top drawer company.
JK
Judith Knell
Dec 11, 2025
5.0
Dave Knell, I will allow my insurance company's unsolicited compliment speak to the superiority of Nathan Shorette. On an office visit concerning our claim At American Family Insurance Co., I was told Nathan is the most intelligent, knowledgeable, and best organized of all the roofing sales people all companies they do business with. They said I am lucky to have him as my sales rep. I ditto that. The salesman is the face of Shelby Roofing. As a company, every person I have dealt with at Shelby has been curtious, professional, and has attended my questions and concerns wonderfully well. We are well pleased with team Shelby. We are well pleased with the quality and work done. Good job! Dave and Judy Knell.
MH
Melanie Harkey
Dec 10, 2025
5.0
We contacted Nathan Shorette with Shelby Roofing, after several storms as we were concerned about our roof’s condition. He took great care to to fully evaluate our roof and was instrumental in helping us communicate with our insurance company our needs. He made sure to advocate for us to ensure a proper roof replacement along with gutters and downspouts damaged from the storm as well. He was extremely knowledgeable, excellent in communication, professional, and friendly throughout the entire process. The crew that installed did a wonderful job. Definitely recommend contacting Nathan for any roof or exterior work to be done!
Which areas does Shelby Roofing & Exteriors serve?
They serve several postal codes including 63129, 63123, 63052, and 63010, as well as cities like Ladue, Maryland Heights, Kirkwood, O'Fallon, Chesterfield, Ballwin, Fenton, Ellisville, Creve Coeur, Des Peres, Sunset Hills, Frontenac, Wildwood, Eureka, and Mehlville, along with St. Charles County.
Are there any nearby flooring stores where I can find materials related to exterior home improvements?
Yes, nearby you can find Luminous Flooring LLC and Enhanced Wood Floor Services, which offer various flooring and home improvement materials that might complement your exterior projects.
What local businesses are near Shelby Roofing & Exteriors that customers might visit?
Customers visiting Shelby Roofing & Exteriors might also explore nearby businesses such as The Prestigious Groomer for pet services, M&K Nail Salon for beauty treatments, and Arnold Crossfit for fitness activities.
Are there any automotive-related services close to Shelby Roofing & Exteriors?
Yes, nearby automotive services include Meineke Car Care for repairs and tire services, Xtreme Detail for auto detailing, and Xpress Car Wash for vehicle cleaning.
How long has Shelby Roofing & Exteriors been in business?
Shelby Roofing & Exteriors was started in 1983 by Pat Shelby, providing decades of experience in residential and commercial roofing and exterior services.