Technicians are consistently described as professional, knowledgeable, and courteous.
Customer Service
Many customers appreciated the friendly and helpful service, although some reported issues with scheduling and sales tactics.
Efficiency
Customers noted quick response times and efficient service, often completing jobs in a timely manner.
Communication
Technicians effectively communicated issues and solutions, helping customers understand their options.
Quality of Work
Overall, the quality of repairs and installations received positive feedback, with many customers expressing satisfaction.
RW
Rich Whalen
2 days ago
3.0
Had a new furnace and AC installed. Craftsmanship of installation was not great. One of the issues is the fitting of the air filter. Went to replace filter only to realize that boot/box is not square so name brand standard sized filter will not fit. Scheduled service call to have corrected only for tech to no show after waiting for 3 hours with no contact from MSP. We will see what happens but I encourage everyone to do your research.
CR
Colleen Rossman
5 days ago
5.0
Nick installed a new kitchen faucet and drain(s), removed my food waste disposal, replaced ‘builder grade’ water shut-off valve with ‘contractor grade’ shut-off valve.
Nick noticed that my water heater was leaking out the bottom and returned two weeks later to replace this with a new one!
I’m very happy with the quality and service of the work that was done.
GG
Gary Guldbeck
6 days ago
5.0
Using a snake Donovan cleared our bathroom sink drain on Friday. He kept us informed every step of the way what he was doing and advised the cost for using the snake when determined it would need to be used. Donovan was friendly and cleaned up when he was finished leaving the space spotless. We highly recommend Donovan!
MF
Mary Fox
6 days ago
5.0
Tom was very thorough and explained everything so we had a clear idea of what our options were. He didn't make us feel pressured at all. We actually had 2 other heating and Air companies scheduled to come and give us estimates the next day. However, we were so impressed with Tom and what MSP had to offer, that we cancelled the other 2 appointments and went with Tom and MSP. We're glad we did!
AM
Amie Mayo
Nov 5, 2025
5.0
We had an excellent experience with MSP Plumbing Heating and Air!
Scheduling was quick and easy, and communication throughout the process was fantastic.
Jeff, our technician, was extremely knowledgeable and took the time to explain what system would work best for our area’s very hard water. He also shared helpful tips about maintaining our water heater. (I wish we had used them for the replacement a few months ago!)
The installation of our Reverse Osmosis system was done efficiently and neatly. Everything was spotless when he finished. Highly recommend MSP for their professionalism, expertise, and great customer service!
Frequently Asked Questions About MSP Plumbing Heating Air
What services does MSP Plumbing Heating Air provide?
MSP Plumbing Heating Air offers air conditioning, plumbing, emergency plumber, and HVAC contractor services.
Where is MSP Plumbing Heating Air located?
MSP Plumbing Heating Air is located at 2415 Ventura Dr, Woodbury, MN 55125, USA.
What are the business hours of MSP Plumbing Heating Air?
MSP Plumbing Heating Air is open 24 hours a day, 7 days a week.
How can I contact MSP Plumbing Heating Air?
You can contact MSP Plumbing Heating Air by phone at +1 651-228-9200 or email at info@callmsp.com.
Since when has MSP Plumbing Heating Air been in business?
MSP Plumbing Heating Air has been established since 1918.
Does MSP Plumbing Heating Air have an online presence or social media page?
Yes, MSP Plumbing Heating Air has a website at https://mspplumbingheatingair.com and a Facebook page at https://www.facebook.com/128020367237433.
Are there any home security or electronics stores near MSP Plumbing Heating Air?
Yes, CIT, which specializes in electronics and home security, is located nearby and can be convenient for customers interested in home security solutions.
What nearby businesses offer complementary services to MSP Plumbing Heating Air?
Nearby businesses like Walker Roofing Company Inc and Pioneer Power Inc. provide roofing and HVAC services, which can complement MSP Plumbing Heating Air's offerings for customers managing home maintenance.
Are there any places near MSP Plumbing Heating Air suitable for families or pet owners?
Yes, AllBreed Obedience & Behavioral School for Dogs and Carver Lake Veterinary Center are nearby, offering pet training and veterinary services for local residents.
What nearby amenities could customers visit before or after their appointment at MSP Plumbing Heating Air?
Customers can visit places like Speedway gas station for convenience, and We Rock The Spectrum - Woodbury, a gym and playground, for family recreation.