Business Details
About
Sewer & Drain CleaningGrease TrapsSewer Cleaning Company
Velocity Drain Services provides drain cleaning and maintenance, pumping services, hydro excavation, pipe thawing and more to the Twin Cities metro area.
Location
Hours
Reviews
4.6
47 reviews
5 stars
42
4 stars0
3 stars0
2 stars
1
1 star
4
- JTJohn Twardy5 days ago5.0As a property management company, we rely on our vendors. When they do a great job, it reflects positively on us and shows our tenants we care about them. Velocity is fast, knowledgeable, detailed, communicative, and gets the job done right. I recommend them.
- LWLinda WestDec 4, 20255.0Trevor was fabulous! He arrived on time. He was very knowledgeable and polite!
- JAJohnB AndersonDec 3, 20255.0Trevor arrived on time, was very polite and quickly completed our drain cleaning. He worked neatly and quickly.
- CLCJ LetvinSep 9, 20255.0Contacted Velocity to have a residential sump line inspected. It was an excellent experience from start to finish. Ryan helped me schedule the appointment and went above and beyond to explain the process and accommodate my schedule. Kyle the tech they sent out was super knowledgeable and explained everything in detail and was one of the nicest people I’ve met.
- CCCarlyJul 28, 20251.0AVOID THIS BUSINESS AT ALL COSTS!!! I spoke with Madeline prior to technicians coming out to my house and she told me it would be $235/hour. I received the invoice and it was $375 because they add on a ton of random fees. My fees included: “$10.00 Expense” - No idea what this is. “$85.00 Service Call” - They drove 15 minutes to come from Elk River to St Michael. I don’t know how that quantifies an $85 fee. “$35.00 Parts and Materials” - I want to be clear the plumbers did not fix ANYTHING. We did a drain scope. “$11.00 3% Convenience Fee” - What even is this? Also, the plumbers only spent 30 minutes scoping the drain. They charged me an entire hours worth of work ($235) because they spent an additional 30 minutes writing up the invoice and vaping on my front steps. (yep.. I have it on my security cameras). The video quality of the drain scope was horrible as well. I wanted to forward this video to other plumbing companies for multiple opinions prior to excavation but unfortunately the quality is too poor. My husband called Madeline and she removed the $35 fee but we still feel jaded by the entire experience. Take your money elsewhere.
Frequently Asked Questions About Velocity Drain Services
What services does Velocity Drain Services offer?
Velocity Drain Services provides drain cleaning and maintenance, pumping services, hydro excavation, pipe thawing, camera drain inspections, line inspections, and hydro jetting.
What are the business hours of Velocity Drain Services?
Velocity Drain Services operates 24/7 from Monday to Friday and is closed on Saturdays and Sundays.
Does Velocity Drain Services provide emergency services?
Yes, they offer 24/7 emergency drain services.
Where is Velocity Drain Services located?
The business is located at 5650 Quam Ave N, Suite 2, Saint Michael, MN 55376, USA.
What payment methods are accepted by Velocity Drain Services?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Which service area does Velocity Drain Services cover?
They serve the Twin Cities Metro Area in Minnesota.
How can I contact Velocity Drain Services for inquiries or service requests?
You can reach them by phone at +1 763-428-4245 or email at velocitydrainservices@outlook.com.
What nearby businesses could customers visit before or after using Velocity Drain Services?
Nearby places include Hagel Machine & Tool (machine shop), Kampfer Floors Co. (home improvement), and Five Star Storage (self-storage facility), which customers might find useful depending on their needs.
Are there any nearby plumbing or contractor services close to Velocity Drain Services?
Yes, nearby related businesses include American Leak Detection (plumbing and pool cleaning), Craftsman's Choice (roofing and carpentry), and Homes Plus Designers and Builders (construction).
What nearby service providers can assist with home improvement or construction needs?
Customers can also visit Twin City Building Supply, Paramount Granite Company, and Minnesota Siding Solutions, all located near Velocity Drain Services for building and home improvement supplies.