For after-hours emergency, will call and/or commercial water heater full service delivery, please call (800) 217-9480. Ferguson is a leading plumbing supplier for the professional plumbing contractor who demands quality plumbing products, tools, repair parts, operation supplies and bathroom fixtures from today's top manufacturers. Whether you specialize in service calls or new construction plumbing, we specialize in getting you the wholesale plumbing supply products and solutions you need to stand up to every plumbing project. See how our knowledgeable associates, on-site trainings and full-service solutions give you the tools you need to better serve your customer.
My wife and I are remodeling our main bathroom and were recommended by our plumber to shop at this business. We're glad we did. We worked with Denyle Sparks and she answered all our questions and made great recommendations and thoroughly explained the pros and cons of each model we looked at. She was extremely helpful, friendly, and professional - and patient! The prices are higher than you will find in a big box store (like anything else) but as Denyle explained to us, "you pay for quality." In other words, you get what you pay for. We highly recommend this business and will shop there again when it's time for another remod project.
GR
Garas Remodeling
Jan 17, 2024
5.0
Denyle is wonderful to work with! She does a great job with all of our customers!
Ken Garas
Garas Remodeling
JB
Jeff Bulau
Feb 23, 2022
1.0
Horrible! I have never worked with a company with such poor customer service. I ordered a kitchen sink,
which was shattered upon delivery to my house.
There was never an apology, or even a returned
phone call.
To avoid being without a kitchen sink
for 6-9 weeks I had to change colors- again with
no compensation or even a conversation.
Customer care from the cities was helpful but
Rochester staff was of no help and rude. Horrible
experience!
DS
D S
Jul 29, 2021
2.0
Ordered a bowel and tank in an attempt to stay local. They ordered the parts through "Build.com" The tank came in pieces. I called Ferguson and they said they would send another...it never came. Called again and asked them to refund. I ordered the parts I needed through Amazon.
Frequently Asked Questions About Ferguson Plumbing Supply
I need help with ferguson.com. Who can I contact?
We are dedicated to providing our customers with a superior level of service. If you have questions, we have a dedicated customer support team ready to help. Please call us at 888-222-1785 or email customer.support@ferguson.com and a knowledgeable support representative will be able to assist you. Our hours of operation are Monday - Friday, 8 a.m. - 8 p.m. EST.
I forgot my password. How can I log in to my account?
If you forgot your password, simply click the Forgot Password link in the Login dropdown. Then enter the email address under which your ferguson.com account is registered. You will receive an email that will prompt you to reset your password so you can quickly access your account.
I have a new email address. How can I log in to my account?
To access your ferguson.com account, please log in using your old email address first. You can then update your email address in a few clicks. Simply go to My Settings under the My Ferguson tab and click Manage My Info. From there you can edit and save your email address so that the next time you log in, you can use your new email address.
Can I store my login information?
On ferguson.com, you can select Remember Me when you enter your login credentials to save your email address, which is your username. The next time you go to log in to your account, your email address will already be entered to help you save time. It will not, however, save your password. This is a security measure to protect your sensitive account information.
Does ferguson.com look the same on different web browsers?
Because web browsers are constantly being updated, ferguson.com is designed to work best on the most popular web browsers and therefore may appear different depending on your web browser. Ferguson.com is designed to support:
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Please note that ferguson.com may still work on other web browsers, but some features may not appear the same as in the web browsers listed above or may not appear at all.
Can I pay with my credit card on ferguson.com?
Yes. You can purchase products using Visa, Mastercard and American Express.
Does ferguson.com offer financing?
Yes, ferguson.com offers commercial financing through GreatAmerica Financial for qualified applicants. Learn more about business credit to see how it could benefit you.
Does ferguson.com have a privacy & security policy?
Yes, ferguson.com has a privacy and security policy. Protecting our customers’ information is our top priority.
What types of products does Ferguson Plumbing Supply offer for professional plumbers?
Ferguson Plumbing Supply offers quality plumbing products, tools, repair parts, operation supplies, and bathroom fixtures from top manufacturers, tailored to meet the needs of professional plumbing contractors.
What are the store hours for Ferguson Plumbing Supply in Rochester, MN?
The store is open Monday to Friday from 7:00 AM to 4:00 PM and is closed on Saturdays and Sundays. It also closes on major holidays such as Thanksgiving, Christmas, and New Year's Day.
Does Ferguson Plumbing Supply provide after-hours emergency services?
Yes, for after-hours emergency, will-call, or commercial water heater full service delivery, customers can call (800) 217-9480.
Can I pick up my order in-store or use curbside pickup at Ferguson Plumbing Supply?
Yes, Ferguson Plumbing Supply offers in-store pickup and curbside pickup options for customers.
What payment methods are accepted at Ferguson Plumbing Supply's website?
You can pay with Visa, Mastercard, and American Express on ferguson.com.
Is financing available for purchases on Ferguson's website?
Yes, commercial financing is available through GreatAmerica Financial for qualified applicants.
How can I get support if I need help using Ferguson's website?
You can contact customer support by calling 888-222-1785 or emailing customer.support@ferguson.com, available Monday to Friday, 8 a.m. to 8 p.m. EST.
What nearby places can I visit around Ferguson Plumbing Supply in Rochester, MN?
Nearby you can find Ferguson HVAC Supply and the Ferguson Selection Center, which also offer specialized supplies, as well as Graybar Electric Supply for building supplies and the nearby Douglas Trailhead if you want to enjoy a hike before or after your visit.
How can nearby businesses like Graybar or Wolseley Industrial Group be helpful when visiting Ferguson Plumbing Supply?
Nearby businesses such as Graybar and Wolseley Industrial Group supply industrial and building equipment which may complement your plumbing project needs, allowing you to conveniently coordinate purchases and services in one area.
Are there convenient amenities near Ferguson Plumbing Supply for customer needs?
Yes, there are nearby convenience stores such as Holiday Stationstores and Circle K where customers can grab refreshments or fuel, and U.S. Bank ATM for cash access while visiting Ferguson Plumbing Supply.