Business Details
About
Building Restoration ServiceWater Damage RestorationFire & Water Damage RestorationFire Disaster RecoveryMold RemovalDisaster RecoveryFlood Disaster Recovery
Here at On Call Restoration, we are committed to quality craftsmanship and customer satisfaction in every project we undertake. Please call us with any issues you are having. Leaking tub, faucet or toilet, a vehicle runs into your house, vandalism, fire or smoke damage (no matter the size), or storm damage, are just a few things that we can take care of for you. We will restore your home to like or better than pre-loss condition! We deal directly with your insurance company, so you don't have to.
Details
- Onsite servicesAvailable
- Wheelchair accessible entranceAvailable
- Wheelchair accessible restroomAvailable
- Wheelchair accessible seatingAvailable
Location
Hours
Reviews
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- SLStephen LeeOct 11, 20255.0Our basement flooded this summer, and we used On Call to help us through the process of clean up and putting the basement back together. The quality of work and communication was superior. Couldn't ask for a better team to help you through a painful process. Highly recommend them too all.
- APAlec PlaistedOct 9, 20255.0Spigot broke in my house and flooded my basement. They were out there same day with all the proper equipment. Looks like nothing ever happened. I would definitely recommend.
- BLBrooks LOct 7, 20255.0Adam D. and his crew took great care of us from start to finish. Our basement is better than it was prior. Great service and communication.
- DPDeb PlanteOct 6, 20255.0We had a hail storm come through this summer and wanted the roof checked out. On Call was quick to respond and did a very complete check of not only the house roof but also the unattached garage and shed. Great to work with and would recommend them.
Frequently Asked Questions About On Call Restoration LLC
Do you provide both cleanup and reconstruction?
Yes. We take care of everything — from initial cleanup and drying to repairs and full reconstruction — so your home or business is fully restored.
How long does the restoration process take?
The timeline depends on the extent of the damage, but we provide a detailed estimate and keep you informed every step of the way.
Can everything be restored, or will some things need to be replaced?
We do everything possible to save your property and belongings. However, some items that are too damaged or unsafe may need to be replaced.
Do you work directly with insurance companies?
Yes. We provide full documentation, photos, and communication with your insurer to make the claims process easier for you.
Can you save my belongings, or will some need to be replaced?
Whenever possible, we restore furniture, documents, and personal items. If something is beyond repair, we’ll document it for insurance.
What types of damage restoration do you handle?
We provide full restoration services for water, fire, smoke, mold, and storm damage. Whether it’s a small leak or a major disaster, we can help.
Do I need to leave my home or business during restoration?
That depends on the severity of the damage. For small jobs, you may be able to stay. For larger or hazardous projects, temporary relocation may be safest.
Do you guarantee your work?
Yes. We stand behind our services and won’t consider the job finished until your property is safe, clean, and fully restored.
Do you provide both cleanup and reconstruction services?
Yes. We handle everything from initial cleanup and drying to repairs and full reconstruction to fully restore your property.
How long does the restoration process usually take?
The duration depends on the damage extent, but we provide a detailed estimate and keep you updated throughout the process.
Can you restore all damaged items, or will some need replacement?
We strive to save all belongings; however, severely damaged or unsafe items may need to be replaced, with full documentation for insurance.
Do you coordinate directly with insurance companies?
Yes, we handle all documentation, photos, and communication with your insurer to simplify your claim process.
What types of damage restoration services do you offer?
We provide restoration for water, fire, smoke, mold, storm damage, sewage cleanup, vandalism repair, and full reconstruction.
Are your restoration services available 24/7?
Yes, we operate 24/7 to respond promptly to emergencies and provide continuous support.
What payment options do you accept?
We accept American Express, Cash, Check, Discover, MasterCard, and Visa for your convenience.
What areas do you serve?
We serve multiple counties in Minnesota, including Anoka, Carver, Dakota, Hennepin, Ramsey, Scott, and Washington Counties.
Are you certified or affiliated with any professional organizations?
Yes, we are Institute of Inspection Cleaning and Restoration (IICRC) Certified and a Lead Safe Certified Firm.
What nearby businesses can I visit near your Osseo location?
Near our office at 9 Central Avenue in Osseo, you can find A to Z Construction Inc. for roofing services, Ta-Dah Hair and The Hair Badassery beauty salons, and multiple dental offices like Wendy Tanner DDS and Metro Dentalcare Osseo.
How can nearby services complement a restoration project?
Local contractors such as Comfort Solutions Heating & Cooling and Ace Asphalt Paving Contractors can assist with HVAC or paving needs post-restoration, while pet services like FurrLife Grooming Salon provide convenience during your restoration process.
Are there medical services near your restoration company?
Yes, several nearby medical providers include North Clinic Osseo, Stephanie Marie Motiff DDS, and For Your Eyes Only Eye Clinic and Optical, offering comprehensive health services in the area.