Business Details
About
HVAC Contractor
KB Service Co provides heating services, air conditioning services, plumbing services, water heater services, filter & humidifier services, and affordable payment plans to the Saint Paul, MN area.
Details
- Onsite servicesAvailable
- Free parking lotAvailable
- On-site parkingAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.3
214 reviews
5 stars
169
4 stars
6
3 stars3
2 stars3
1 star
33
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers consistently praised the technicians for being knowledgeable, professional, and efficient in their work.
Timeliness
Many reviews highlighted the prompt response times and punctuality of the technicians.
Communication
While most customers appreciated the clear explanations provided by technicians, some noted issues with communication and follow-up.
Customer Satisfaction
Overall, customers expressed high levels of satisfaction with the service received, often recommending KB Service to others.
Cleanliness
Technicians were frequently commended for leaving work areas clean and tidy after completing their tasks.
- JOJeannie Van Ort4 days ago5.0Decided to drop our longtime “original preventive replacement plan with another company” due to terrible customer service !!!,within seconds we remembered KB service as the “company we use to have “always sent KB and we were so impressed with them and their staff so instead we chose to do a maintenance replacement plan preventive plan with KB (no more middleman) worked out wonderful, And the contract price is actually lower, within 3 to 5 days, we got our first appointment with the KB technician so very impressive!!! thank you,!!! aside from all this no more waiting time on the phone no more hold time a live person actually answers the phone and takes care of your needs at KB.
- RARoy Aguilar5 days ago5.0As a landlord managing multiple properties, I rely on dependable service—and KBS Services Heating has consistently delivered. Their team is responsive, knowledgeable, and respectful of both my time and my tenants. Whether it’s routine maintenance or emergency repairs, they communicate clearly and resolve issues efficiently. I especially appreciate their transparency with pricing and their commitment to doing the job right the first time. Highly recommend KBS to any property owner looking for reliable HVAC support in Minnesota.
- VWVanessa WilsonNov 16, 20255.0Exceptional and Consistent Service: Highly Recommend KB Service I've been a customer of KB Service for over 20 years, relying on them for both preventive and emergency maintenance. I can confidently say that KB Service consistently meets my expectations. What truly sets KB Service apart is the remarkable consistency and reliability of their work. Whether it’s routine preventive maintenance or a critical emergency repair, their response has always been prompt, thorough, and effective. A special note of appreciation for technician Sean. In years past, Frank had been my primary technician. Sean has proven to be incredibly knowledgeable, courteous, and skilled. The fact that I have relied on KB Service for this long speaks volumes. I strongly recommend KB Service and their team for any maintenance needs—you will benefit from their expertise and service.
- AMAngela MocciaNov 6, 20251.0We had KB add radiators to our existing boiler system. We explained exactly what we wanted and they did not accomplish the zones we wanted or # of radiators per zone. They delayed and pushed their work over and over because the GC wasn't making payments to them (not our, the client's fault, we had receipts that we paid for the work), they refused to do low voltage wiring for thermostats, but then did wire the thermostats which were wrong. They left cast iron radiators out in the rain and started to rust with no concern or care, asking us, the homeowners to manage their product for them. They ordered incorrect end caps for the radiators multiple times. Every time they were here they complained and left a huge mess, unlike every other trade that was in our home. They didn’t place any metal protective plants beneath the subfloor and a nail went through the pex and water flooded our house, but they shifted the blame to the sublfoor installers. Always shifting the blame, defensive and lazy. Did not zone floors properly, so heat is uneven throughout the house and now we need to pay someone else an additional $4000 to fix their crappy job. Very disappointing.
- MPMichael PuenteOct 31, 20251.0Lazy and shoddy work. 1, We had Kb add radiators to our existing boiler system in which they refused to do low voltage wiring for thermostats. However, they did wire the thermostats which were wrong. I (the homeowner)ended up doing all the wiring for them and rewire the thermostats instead, cool, and now it’s functioning. 2, They left cast iron radiators out in the rain and started to rust. 3, They didn’t bother to place any metal protective plants beneath the subfloor and a nail went through the pex and water flooded our house, they blamed it on the flooring guys, nice. 4, Did not zone floors properly, so heat is uneven throughout the house and now I need to pay someone else an additional $4000 to fix Kbs lazy work.
Frequently Asked Questions About KB Service Co.
What is the useful life of an HVAC furnace?
According to manufacturer specifications, the typical lifespan of an HVAC furnace ranges from 15 to 20 years.
How often should I change my furnace filter?
For 1-inch filters, we advise replacement at least monthly, but ideally every month. For 4-inch filters, we suggest changing them every three months, or preferably every other month.
What does HVAC stand for?
HVAC is an acronym that represents heating, ventilation, and air conditioning.
What system is better a traditional air conditioner or a modern day heat pump?
A heat pump offers superior efficiency and cost-effectiveness for both heating and cooling compared to a conventional air conditioning system.
How often should I have a maintenance done on my furnace and air conditioner?
To maintain the validity of manufacturer warranties, we recommend scheduling maintenance at least once annually for both your furnace and air conditioner.
What services does KB Service Co. provide?
KB Service Co. offers heating, air conditioning, plumbing, water heater, filter, and humidifier services in the Saint Paul, MN area.
What are the regular business hours for KB Service Co.?
KB Service Co. operates from 8:00 AM to 4:00 PM, Monday through Friday, and is closed on weekends and major holidays.
Does KB Service Co. offer emergency services?
Yes, emergency services are available after hours and on weekends.
Is KB Service Co. staff vaccinated against COVID-19 and do technicians wear masks?
The staff at KB Service Co. is fully vaccinated, and technicians can wear masks upon customer request.
What payment methods does KB Service Co. accept?
KB Service Co. accepts American Express, Cash, Check, Discover, Financing, Mastercard, and Visa.
Where is KB Service Co. located?
The company is located at 2129 Division St N, North Saint Paul, MN 55109, USA.
How long does an HVAC furnace typically last?
The typical lifespan of an HVAC furnace ranges from 15 to 20 years according to manufacturer specifications.
How often should I replace my furnace filter?
For 1-inch filters, replacement is advised monthly; for 4-inch filters, every two to three months.
Where can I find nearby dining options before or after visiting KB Service Co.?
Nearby dining includes Cal's Pizza Factory and Buddy's Pizza Factory, great options for a meal before or after your visit.
What nearby parks can I visit while in the area?
Goose Pond Park, Hause Park, and Highland Park Library with park facilities are close by and offer pleasant outdoor experiences near KB Service Co.
Are there convenient nearby services to assist customers visiting KB Service Co.?
Yes, nearby services include JJ Walker Agency (insurance), U.S. Bank ATM, and Holiday Stationstores (gas and convenience store) to support your visit.