Certified by Southwest Sanitation Inc • Mar 08, 2026
Reviews
4.4
10 reviews
5 stars
8
4 stars0
3 stars
1
2 stars0
1 star
1
KB
Kevin Breyfogle
Nov 9, 2025
5.0
Very responsive. They are concerned about your satisfaction. I have used them multiple times through the years and have never been disappointed.
AV
Anne Veldhuisen
Aug 23, 2024
5.0
Very pleased with their customer service. I needed to call them regarding a small issue, and they were respectful and helpful. The issue was resolved within an hour.
BP
Ben Powers
Oct 23, 2023
5.0
My neighbor entrusted me to put her garbage out as she was heading to Arizona. I spaced it and forgot to set it out the night before. I called Southwest and they had a driver out to pick it up within an hour. Very professional and customer oriented. Much appreciated.
JA
Josh Anderson
Nov 9, 2020
5.0
Tim helped me get set up with multiple rolloff dumpsters and even told me which items I should and shouldn’t put in to avoid excess fees from the dump. 5 stars for Tim
Frequently Asked Questions About Southwest Sanitation Inc
When should I place my garbage cart out by the curb?
Please position your garbage cart at the curb the evening before your scheduled pickup day. For any inquiries about garbage services or dumpsters, don't hesitate to contact Southwest Sanitation Inc.
If my regular delivery date falls on a holiday, when do you pickup?
For information about holiday pickup schedules, please refer to our schedule page by clicking the plus sign below. We offer a range of services including waste management, porta potty rentals, and more.
What cannot be placed in my garbage cart?
Several items are prohibited from being placed in your garbage carts or dumpster rentals. These include tires, hot ashes, appliances, TVs, computers, fluorescent bulbs, asbestos, recyclables, oil filters, batteries, carcasses, and hazardous waste. For a comprehensive list, please visit our residential service page. It's worth noting that, according to the LA Times, the United States generates over 624,000 metric tons of waste daily. If you require assistance with waste disposal, please contact us to discuss our services.
What is the best way to reach customer service?
Our local, onsite customer service team is easy to reach! Contact us by email info@southwestsanitation.net or call 507-532-4500. You can also submit an inquiry on our website by clicking “request quote” and our team will reach out to you.
Can I pay my bill online?
Yes! On the center of our homepage, click Pay Bill. You can utilize our online portal to make one-time payments or sign up for our auto-pay option.
Can my invoice/statement be emailed instead of mailed?
Yes! You can switch to paperless billing by emailing info@southwestsanitation.net or calling 507-532-4500. You can also change your billing options by accessing your online account where you pay your bill online.
How do I transfer my service to a new address?
To transfer service, please call our office at 507-532-4500 and our customer service team can assist you.
How do I report a damaged cart or container?
Please contact our customer service team by emailing info@southwestsanitation.net or calling 507-532-4500. We will send someone out to fix or replace your container!
When is my payment due?
All payments are due on the 20th of the month. If you have questions on due dates, please contact us to discuss other options!
How do I dispose of bulk items, appliances, or electronics?
We offer drop off at our Marshall MN office and pickup of bulk items, appliances, or electronics. Please contact our customer service team by emailing info@southwestsanitation.net or calling 507-532-4500 to schedule any extra services we offer!
When should I place my garbage cart out by the curb for pickup?
Please position your garbage cart at the curb the evening before your scheduled pickup day. For inquiries, contact Southwest Sanitation Inc.
What happens if my regular pickup date falls on a holiday?
For holiday pickup schedules, please refer to the schedule page on Southwest Sanitation's website. They may have adjusted pickup times or closures on holidays.
What items are prohibited in the garbage carts or dumpster rentals?
Prohibited items include tires, hot ashes, appliances, electronics, fluorescent bulbs, asbestos, recyclables, yard waste, oil filters, batteries, carcasses, and hazardous waste. Visit the residential service page for a full list.
What types of waste management services does Southwest Sanitation Inc provide?
They offer trash and recycling pick-up, roll-off containers, portable toilets, residential and rural waste services, small project waste containers, commercial waste services, and recycling services.
What are the business hours of Southwest Sanitation Inc?
Southwest Sanitation Inc operates Monday through Friday from 8:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
What payment options does Southwest Sanitation Inc accept?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Is Southwest Sanitation Inc a member of any industry associations?
Yes, they are members of the Portable Sanitation Association International and the National Waste and Recycling Association.
What nearby businesses might be useful to visit before or after your appointment with Southwest Sanitation Inc?
Nearby businesses include Pomp's Tire Service for tire and automotive needs, Clean-Rite Cleaning Service for carpet and janitorial services, and Ace Home & Hardware for hardware and building supplies, which can be convenient for customers handling property maintenance.
Are there options for vehicle services close to Southwest Sanitation Inc?
Yes, nearby are several automotive service providers like Graham Tire, Heartland Tire, and Robinson's Automotive Repair, which customers can visit for vehicle maintenance and repairs.
Which local points of interest near Southwest Sanitation Inc can customers visit?
Customers can explore local businesses such as the Islamic Society of Marshall or True Value Home Center for community activities or home improvement needs, before or after their visit.
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