Technicians consistently demonstrated professionalism, knowledge, and courtesy during service calls.
Customer Service
Customers appreciated the clear communication and thorough explanations provided by technicians.
Efficiency
Many reviews highlighted the quick response times and efficient service in resolving issues.
Quality of Work
Overall, customers expressed satisfaction with the quality of repairs and maintenance performed.
Follow-up and Support
The business was noted for its follow-up support and willingness to address ongoing issues.
CP
Celia Pearls
2 days ago
5.0
I have come to rely on these guys since my husband took his final flight west.
I will admit Albert is my favorite. He is efficient, kind and he knows his stuff.
We put in hydronic heating long before it was fashionable and it requires some knowledge that is not aways in my wheelhouse. I truly appreciate their ethics and reliability.
SH
Shane Huntington
3 days ago
5.0
Nate is fantastic! I would recommend him for any plumbing or sewer related issue. He is thorough, knowledgeable and explains the situation very well. Nate provides exceptional service. Thank you!
FF
FreeSpeech70
Feb 19, 2026
5.0
I had Air Mechanical install a furnace, AC and install and relocate a water heater and water softener August 2022. It's a pretty large expenditure as you can imagine. They did good work as far as I can tell. Everything else has held up to this point.
But I was hoping to be good to go for awhile.
Today I had Air Mechanical come out for a warranty replacement of the water heater quote.
The service rep Chad was a nice guy. Straight forward. Easy to understand the quote. Availability for installation is good at the moment.
Like everything these days, prices and costs are difficult to absorb. But even when you think you're covered, it seems you're really not. I got pro-rated to 2 years remaining on a 6 year water heater, after 3 years and 6 months elapsed. I don't see why it couldn't just as easily be pro-rated to the full 2.5 years instead? Or calculated for 3 years remaining if Rheem wanted a semi-satisfied customer. I mean, c'mon man. Nobody is happy when expensive items fail halfway through its expected lifetime. But it seems nothing falls to the customer favor these days. So another $1200 after that short period of time for a replacement standard 50 gal. electric water heater and install is a significant expenditure.
The service guys I've met from AM have all been great. But I need to have at least a thousand bucks at the ready any time I call for service. Last time it was a proportioning valve in my shower. $100 part. 2 hour job. Over $1k out of pocket.
Everybody deserves a fair wage and benefits. I hope the employees at AM are doing really well.
But everybody is struggling. Is it right to wipe out someone else's entire paycheck for something requiring limited effort and parts expense like that? No. Something like that can spiral your finances in a bad way.
TP
Tom Peters
Feb 16, 2026
5.0
Matt hill was the best sales rep I have ever dealt with. I've had a new roof put on new siding, put on, I've had new carpeting upstairs and downstairs, hardwood floors put in the whole house painted upstairs downstairs walls and ceilings. I have dealt with numerous sale reps. He was by far the best, informative, polite and knowledgeable.
ML
M Lang
Feb 15, 2026
5.0
AMi was wonderful to work with and had same-day service available at their weekday pricing. Haruna Kollie was punctual, friendly, and knowledgeable. He was able to troubleshoot that It wasn’t the furnace, but the thermostat causing the issue. Excellent job!
Frequently Asked Questions About Air Mechanical, Inc.
What services does Air Mechanical, Inc. offer?
Air Mechanical, Inc. is a full-service heating, air conditioning, and plumbing company, also providing electrician and air quality consultation services in Ham Lake, Minnesota, and the surrounding Minneapolis metro area.
Where is Air Mechanical, Inc. located?
Air Mechanical, Inc. is located at 16411 Aberdeen St NE, Ham Lake, MN 55304, United States.
What are the operating hours of Air Mechanical, Inc.?
Air Mechanical, Inc. operates 24 hours a day, 7 days a week, offering continuous service including emergencies.
Does Air Mechanical, Inc. offer emergency services?
Yes, Air Mechanical, Inc. provides 24-hour emergency service.
Since when has Air Mechanical, Inc. been in business?
Air Mechanical, Inc. has been serving the community since 1985.
How can I contact Air Mechanical, Inc.?
You can contact Air Mechanical, Inc. by phone at +1 763-634-8030 or via email at customerservice@airmechanical.com.
Does Air Mechanical, Inc. have an online presence?
Yes, Air Mechanical, Inc. has a website at http://ThinkAMi.com and a Facebook page at https://www.facebook.com/airmechanicalinc.
Are there any contractors near Air Mechanical, Inc. for home improvement projects?
Nearby you can find R&T Home Improvements and Stoneworx, both offering contractor and construction services, which could be helpful for various home improvement projects.
What recreational places are near Air Mechanical, Inc. where customers might relax?
Ham Lake Lanes & Lounge, a bowling alley, restaurant, and sports bar, is close by and offers a great spot to unwind before or after your visit to Air Mechanical, Inc.
Where can I find local childcare options near Air Mechanical, Inc.?
Acorn Academy Preschool is nearby, providing preschool and childcare services which might be convenient for families visiting or living in the area.
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