Metro Home Insulation & Waterproofing

Reviews

• MM

  Mark Meili

  Apr 8, 2019
  1.0
  I had Metro Home Insulation do my insulation when I built my home back in 2008. At the time they sold me on this exterior block sealant, covered by fiberglass insulation sheets which they stucco sprayed the exposed areas below the siding to the ground. They called it their "Watchdog System". I had issues with the stucco right away and couldn't get them back out. 10 years later large chunks of the stucco have fallen off exposing the yellow insulation. The stucco covered fiberglass sheets slid down the block wall (6 +/- inches below the siding in spots) exposing the black seal coating on the block. Essentially and the whole thing looks terrible. In some spots where the sliding occurred, water intruded behind the sheeting and now large portions of the fiberglass have separated from the wall and I lost what little insulation value it provided. When it was originally installed you could easily poke a finger right through the stucco. It was a terrible product that should have never been sold and now I have to rip it all off from the siding to the ground as they refused to do anything about it after they got paid. Keep in mind that was ten years ago and hopefully they have since changed their ways. I do have to give them credit on the interior insulation work as that I was satisfied with.
• SR

  Shawn Rogers

  Oct 10, 2014
  1.0
  Wow, called in to get a quote/estimate on a spray foam application on an old farmhouse and even before I could fully detail the project Brian abruptly said "Nope, not interested" Fair enough, their business but I'm in an industry that gets a lot of requests for recommendations to trades people and I certainly won't be giving Metro Home Insulation's name out. All it would have taken is a "Gosh, thanks for the call and checking but we have concerns with that project for this or that reason" Sorry Brian, but poor customer service skills will cost you a lot of money in the long run.

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