I met Cory and his team about five years ago when our AC decided to quit. Being the original unit since the house was built, it was time to replace AC and furnace. Being in a hot spell, Cory and his crew came on a Saturday to work tirelessly to get the unit replaced. He didn't oversell a product, communicated clearly of what we needed, installed a thermostat and before leaving he explained the proper steps of maintaining the new unit. He was so patient answering all of our questions. We asked about our aging water heater and he installed a new unit for us as well. We continue to use Dependable for routine maintenance as I trust Cory to take care of us. I strongly recommend Dependable Heating and Cooling! Cory is a true professional, hardworking, offers honest communication, fair pricing and his customer service is second to none. Thank you, Cory, we appreciate always helping us!
MS
Mary Sebesta
Jul 1, 2025
5.0
Great service. Dependable, just like the name.
SK
Shawn Knight
Jun 30, 2025
1.0
This writing cannot express my strong dissatisfaction with Dependable Heating & Cooling. While the workmanship they performed was satisfactory, my experience with their service has been far from acceptable.
The disrespect shown to me and my property was appalling. The mess they left, including mud tracks, was only the beginning of my concerns. I do not wish to enumerate all the issues here, but suffice it to say, the overall treatment was unacceptable.
The final disappointment occurred when they came out to check the Freon in my new air conditioning unit and, rather than addressing the issue professionally, they laughed at what they had done.
Based on this experience, I cannot in any way recommend Dependable Heating & Cooling to anyone.
Sincerely,
Shawn
This all happened a year ago and I just could not let it go.
RE
Ryan Erickson
Jun 23, 2025
5.0
I've had Cory and Ryan install, replace or repair close to a dozen times over the past 7 years. I'm a small business landlord that needs affordable long lasting repairs and units. They always give me great pricing and offer me a small discount for being a multiple return customer. I've even had Cory and his Son install on a severe weather day for an outdoor AC unit. They worked through the tornado warning and got the job done by end of day! The only business i will use for my heating and AC problems!
Frequently Asked Questions About Dependable Heating and Cooling
What does HVAC stand for?
HVAC is an acronym for Heating, Ventilation, and Air Conditioning. This term encompasses the complete system responsible for regulating indoor climate and air quality. At Dependable Heating & Cooling, our team is equipped to handle all aspects of your HVAC system, from heating installations to air conditioning repairs.
How often should I service my HVAC system?
Based on our professional experience as heating and cooling contractors, we advise scheduling HVAC maintenance twice annually. We suggest a service in spring for your cooling system and another in fall for your heating system. This frequency ensures your HVAC system operates at peak efficiency and extends its lifespan.
How often should I change my air filters?
In line with Carrier's recommendations and our professional experience, we suggest replacing standard one-inch furnace filters every one to three months, depending on the level of dirt accumulation. For reliable HVAC maintenance services, our team of experienced heating and cooling technicians is ready to assist you.
What are signs my HVAC system needs repair?
Be alert for these indicators: unusual sounds, inconsistent heating or cooling, increased energy costs, reduced airflow, and odd smells. If you notice any of these signs, it's likely your air conditioner or furnace requires attention. We encourage you to contact our team at Dependable Heating & Cooling for a thorough assessment.
Is a bigger HVAC system better?
Contrary to common belief, a larger HVAC system isn't always better. An oversized system can lead to inefficient operation, higher energy costs, and uneven temperature distribution. It's crucial to have professional heating and air conditioning installers determine the appropriate size for your specific needs. We invite you to contact our team for expert sizing and installation services.
What's the average lifespan of an HVAC system in MN?
Drawing from our extensive experience as local heating and cooling professionals in Minnesota, we've observed the following typical lifespans: furnaces generally last 15-20 years, air conditioners 10-15 years, and heat pumps 12-15 years. Regular maintenance can significantly extend these lifespans. We encourage you to contact our team to ensure your HVAC system remains in optimal condition.
Should I cover my outdoor unit in winter?
For heat pump systems, covering the outdoor unit is not recommended. However, if you have a traditional air conditioning unit, using a breathable cover can help protect it from debris and ice accumulation. This preventive measure can reduce the need for air conditioning repairs when spring arrives.
What's the best thermostat setting for energy savings?
Based on our expertise as local heating and cooling professionals, we recommend the following temperature settings for optimal energy efficiency: during winter, set your thermostat to 68F when you're home and lower when you're away. In summer, aim for 78F when you're home and higher when you're away. For more detailed advice on maximizing your HVAC system's energy efficiency, please don't hesitate to contact us.
How can I improve indoor air quality?
Enhancing indoor air quality involves more than just maintaining your air conditioning system. Key steps include: regularly replacing air filters, utilizing air purification devices, managing humidity levels, and ensuring your ducts and vents are clean. Our team can provide comprehensive services to help you achieve optimal indoor air quality.
Do HVAC companies in MN offer emergency services?
Indeed, many heating and cooling service providers in Minnesota, including our company, offer round-the-clock emergency repair services. This is particularly crucial during periods of extreme weather conditions when HVAC system failures can pose serious risks.
What does HVAC stand for?
HVAC stands for Heating, Ventilation, and Air Conditioning, encompassing the systems that regulate indoor climate and air quality. Dependable Heating & Cooling handles all aspects of HVAC systems, including heating installations and air conditioning repairs.
How often should I service my HVAC system?
It's recommended to service your HVAC system twice a year, once in spring for cooling and once in fall for heating, to maintain peak efficiency and extend its lifespan.
How frequently should air filters be changed?
Standard one-inch furnace filters should be replaced every one to three months depending on dirt accumulation, to ensure proper HVAC maintenance.
What are common signs that my HVAC system needs repair?
Look out for unusual noises, inconsistent heating or cooling, higher energy bills, reduced airflow, or strange smells. Contact Dependable Heating & Cooling for assessment if you notice these symptoms.
Is a larger HVAC system better for my home?
A bigger HVAC system isn't always better; oversized units can cause inefficiency and uneven temperatures. Professional installers should size your system appropriately for optimal performance.
What is the average lifespan of HVAC systems in Minnesota?
Furnaces typically last 15-20 years, air conditioners 10-15 years, and heat pumps 12-15 years. Regular maintenance can extend these lifespans.
Should I cover my outdoor HVAC unit during winter?
It's not recommended to cover heat pumps. For traditional air conditioning units, a breathable cover can protect against debris and ice, reducing spring repair needs.
What thermostat settings save energy?
During winter, set thermostats to 68°F when home and lower when away; in summer, 78°F when home and higher when away for energy-efficient operation.
How can I improve indoor air quality?
Improve air quality by regularly changing filters, using air purifiers, controlling humidity, and ensuring clean ducts and vents. Dependable Heating & Cooling offers services to assist with these improvements.
What nearby places can help me find Dependable Heating and Cooling?
Dependable Heating and Cooling is located in Coon Rapids, MN, near places like Vector Marketing Anoka County, Bison Steel Buildings Inc., and Project Craft Room. You can visit these local businesses before or after your HVAC service visit to explore the area.
Are there local businesses related to home improvement near Dependable Heating and Cooling?
Yes, nearby is Dependable Electric, offering electrical and HVAC services, as well as Stonehearth Remodeling for home improvement needs. These businesses complement the HVAC services provided by Dependable Heating and Cooling.
Which nearby transit or travel services can assist customers visiting Dependable Heating and Cooling?
Hertz Car Rental locations are nearby, including Hertz Car Rental - Coon Rapids - Coon Rapids Boulevard and Hertz Rent A Car, which can provide convenient travel options for customers visiting Dependable Heating and Cooling in Coon Rapids.